A few days there was little to no communication or no shows from Patio Enclosures employees.

1st it took too long for my install to be completed. Customer service was nice but the crew hurried to put up the glass the didn't even check for small issues.

The entire team was courteous and willing to speak about anything we needed.

After the initial installation, there were several items (unfinished edges, uneven door due to mismeasurements) that took a while to get addressed.

The installation process was very disappointing. It took over two months after initially starting the install to complete the process. There were five no shows by the installer. The four screens that were initially installed were all damaged. The screens were replaced and the four new screens were also all damaged. It took three screens to complete each section of screen. The scratch marks on the frame were initially covered were a marker. I had to complain to get it painted correctly. The only reason for the high rating is that the finished product has been good. I do not think it is good enough for the price that I paid compared to other contractors I contacted. It was about 25% more expensive so I would expect the finished product to be amazing.

The final product looks great and so far, it has functioned well. The lead time was grossly underestimated and greatly lacking in updates during the long wait for the roller shades. Estimated lead time was 8 weeks and it took approximately 10 months. The glass estimated lead time was 4 weeks, but it took about 8 months. One of the 4 roller shades was not the proper length and had to be reordered. Only 4 of the 6 glass sections were installed the first time, and these were not tinted, so the glass had to be reordered as well. The wrong stain was applied the first time, and the installers did not clean up the stain drips on the pool deck until they came back later to make corrections. Trash blew into our yard and pieces were left in the yard that I had to pick up.

The whole process with Patio Enclosures was very thorough and professional. Enrique, who was at our house helped us design our enclosure and pick out the materials that would be best for us!From the

From the design to the finished product, we felt like the team was on point. Courteous and knowledgeable. Detail oriented and completed what they promised.

Very pleasant experience working with patio enclosures. Very professional.

7 months to complete that was quoted at sale as 2 months. Issue with color of material supplied. Issue with fit of materials supplied. Issue with installation of floor.

I was lead to believe my project wasn't hard and would only take a few days to complete with quality. That's exactly what happened

Friendly, professional & good quality

Well done

Communication, problem solving and attention to detail.

Worst service ever. Matter of fact was a nightmare!!!!!!

The service, professionalism
And the people. I am horrible at names but Dawn kept me up to date on everything happening. The gentleman that did the installation was efficient and friendly. Answered all of my questions. And the inspector was thorough and told me about options for possible future plans. I don’t have anything but good things to say about this project.

Take time to cover items before using a grinder on stone during installation. Better cleanup.

Everyone was wonderful. From Adam, with his warm and friendly approach, to the wonderful crew that actually did the work (and cheerfully helped me move some plants around), then Sergio & Chris who carefully checked the work and pronounced it flawless. But most of all, Dawn. Who kept everyone moving forward. I found this experience to exceed my expectations.

They did exactly what they said they would.

The quality is the best, after having built a home I know what to look for and the quality is good! The team of workers were all very professional and did a great job!

Dawn Melton's professionalism.

Great service from start to finish!

Everything was on time and professionally done.

We have already recommended Patio Enclosures to our friends and neighbors. The staff members are great! Personable and professional, they quickly responded to our inquiries and answered all of our questions.

Rep Knowledge

Rep Knowledge - Explained the materials, manufacturing process timeline super well. Samples with real rolling options for sliding doors was a great touch

Great quality work completed in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - The sunroom is very nice. Much better than I expected.

Recognized Excellence

Recognized Excellence - Dawn was awesome. She was available every step of the way. Very informative. I had problems having funds released, and Dawn was able to get that issue taken care of, on more than one occasion. I also needed an area touch up, and Dawn ensured a team was sent out to rectify the problem. She followed up with a phone call, once the team completed their work.

Excellent workmanship, very professional & kept all promises and delivered a stunning result

Overall good communication.

The quality is second to none. Various options and choices.

The entire process from start to finish was very pleasant