They kept us well informed about our progress on our project and arrived on time .

Recognized Excellence

Recognized Excellence - Went above and beyond to meet our deadline and provided best installer they had.

Additional Comments

Additional Comments - Highly recommend .

Good crew, communication and installation. Priced competitively. Was motivated by Duke energy rebate but owners must read fine print from Duke not contractors to align expectations.

Communication

Communication - Very timely, professional and crew responded well to my questions during installation.

PALMETTO HOME INSTALLED NEW WINDOWS THROUGHOUT MY HOME THIS WEEK. TOMMY AND JOHNATHAN CAN'T BE PRAISED ENOUGH FOR THEIR COURTESY AND SKILL THROUGHOUT THE JOB. WITHOUT QUALMS, I RECOMMEND THEM FOR WINDOW REPLACEMENT

Quality Of Materials

Quality Of Materials - Installers Tommy and Johnathan

Quality Of Materials

Quality Of Materials - Smooth open & closing

Representative was timely and responsive in setting up initial meeting and measurements for the bath project. (Removing a jetted soaking tub which wasn't located in a safely accessible position.)

Quality Of Materials

Quality Of Materials - Materials appear to be of excellent quality.

Recognized Excellence

Recognized Excellence - Everyone, from salesman, to the man that measured the windows, and Josh the installer. All were professional, polite, and not pushy.

They work as a team and provide excellent workmanship. We have already recommended them to a close friend.

Pleased with the quality. Very happy with the installation of the windows by Tom and Mike. The young women who sold us on Palmetto were very nice and the young woman who measured the window openings. We will highly recommend Palmetto.

Recognized Excellence

Recognized Excellence - We were very pleased with Tom and Mike. They were very professional and left the house clean. They stayed until 7:00 to finish the job.

Additional Comments

Additional Comments - So far we are pleased with the quality and looks of the windows.

Additional Comments

Additional Comments - Did a great job and cleaned up.

Recognized Excellence

Recognized Excellence - Dane and Will were both great and were very helpful. Dane especially went out of his way on this project and had great communication.

they were more than willing to work with my budget and I love my new front doors!

Would certainly recommend to anyone needing new windows.

The price was exceptional.

Quality Of Materials

Quality Of Materials - Structurally, the bathroom was left much better than it was before. The materials used were better than we had.

Communication

Communication - Consistent communication throughout. From the intial deposit until the completion; someone was reaching out to us .

Additional Comments

Additional Comments - We are so happy with this experience and our new bathroom.

Excellent work ethic, organized, consistent communication, reasonable price. Very good at troubleshooting issues and accommodated our schedule.

Additional Comments

Additional Comments - Excellent experience.

Very knowledgeable and fine workmanship!

Professional & Organized

Professional & Organized - Work was well planned, organized and efficient and effective.

Additional Comments

Additional Comments - I highly recommend Palmetto and would definitely use them again!

Great work and a decent price!

Recognized Excellence

Recognized Excellence - He did a great job and was very professional and friendly!

While process was very smooth. Windows ordered and arrived quickly. Install team did a great job. Communication was great as well. Would definitely recommend them.

They were very helpful and in and out in no time. They did a really great job.

Additional Comments

Additional Comments - There was no hassle, and everything was explained. They were very good about explaing each thing and doing what I wanted done. It was a good experience.

I would never recommend PB&H to anyone, especially not to a friend.

Palmetto was very transparent. They were the first company that I found that would give a ballpark estimate.

Communication

Communication - Communication is their strong suit. All of their competitors wanted to come in, do measurements, and then apply high pressure sales tactics before giving even a ballpark estimate. Palmetto was very up front about "if you want A, it will cost about $X. If you want B, it will cost $Y." They know their market, and are not afraid to tell you what they know.

Professional & Organized

Professional & Organized - Palmetto was professional across the board. The Kaitlyn had a streamed line process that let us know what our options were, and the cost deltas associated with the various options. She knew her products, and communicated at our level. Dane and Will were the installers. They showed up on time and worked until 6 or 7 at night to make sure the install was completed on time. They were relatively quiet, cleaned up after themselves, and did an excellent installation job.

Recognized Excellence

Recognized Excellence - Kaitlyn did an outstanding job turning our vision into a workable project. She had exactly the right amount of advocating for an idea and giving us space to make a decision. Dane was one of the installers. He communicated what was going on, made sure we were happy, and did an excellent job. Will was the other installer. He was a tireless and focused on doing an excellent job. All three are a credit to Palmetto.

We were very happy with Palmetto Bath & Home! Everyone we worked with was professional and kind, and our bathroom looks stunning.

Great customer service! Easy to work with! Excellent craftmanship!

Quality Of Materials

Quality Of Materials - The shower materials, shower head, and glass panel were more beautiful that I imagined!

Communication

Communication - I received updates and texts keeping me informed through the process!

Professional & Organized

Professional & Organized - The installers covered the floor, cleaned thee work space daily and vacuumed before they left!

Recognized Excellence

Recognized Excellence - Dane Easton, did a great job communicating with me and asking me where I wanted the towel bars, the shower bar heights, mirror placement and daily updates! It was all done to my specifications!

Palmetto offered me the lowest price among 3 local window installers which I contacted and then installed much earlier than they promised - excellent!

Quality Of Materials

Quality Of Materials - All materials installed in my home were just as the exhibition examples shown to me before signing the contract.

Communication

Communication - I was contacted twice before commencement of work with clear deadlines and dates

Professional & Organized

Professional & Organized - Palmetto professional arrived on time both days and cleared the mess each time before leaving both inside and in the garden!

Additional Comments

Additional Comments - Great local business with professional and nice people!

Communication

Communication - Quick to respond! Always in contact with us & the process.

Professional & Organized

Professional & Organized - Loved that he would clean after him self and always put out the "sheets" to keep his path as he went in and out of the house.