About this company
On Time Experts
We are an awarded plumbing, heating, and air conditioning company serving Collin County and all of DFW. Since 1965, our HVAC company has been dedicated to provide exceptional and trustworthy client service. We believe in treating you like family and being on time. We promise to be on time, or the service fee is free. We'll complete it correctly the first time. When you call for plumbing or HVAC services, we also promise that you will speak to a live person.
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What I most appreciated was the pleasant attitude that I encountered daily. They always advised me of extras as I requested them. They were helpful in the design phase as to what made sense and what would a waste of money.
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My experience had more to do with the contractors than ICS. They tried their best, and labor was hard to find at the time. The workmanship was not the best. I feel the company lacked supervision over the work that was done. Every step of the way, I had to point out mistakes. It was not a pleasant ex... more
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