I would highly recommend Neil Kelly-Portland, and have provided a recommendation to David Thompson.
If having your kitchen demolished to the studs and reassembled in a much improved condition is your desire, give strong consideration to these folks. Outstanding team- gracious temperaments as well as expertise and skill.
Very prompt response and suggestions for different issues
I’m n time and very pleased to work with.
Overall, great results !
Neil Kelly took on the complicated and difficult project of foundation work and seismic upgrades for our 1908 bungalow. I especially want to shout out Wes, whose weekly status emails kept our progress and next steps always clear, and carpenters Elvo and Rodney, who were a pleasure to work with and who went above and beyond when the difficult work went on into the rainy and holiday season. Such major work on an old house came with many challenges, but with Neil Kelly I was always confident we would reach a successful conclusion. Thanks!
Excellent work and great company standards.
Very responsive and quick to schedule the repair
Professional work
You get what you pay for. good quality workmanship with good quality components which makes a happy customer.
Reliable, honest, and I can have the same Handyman (Larry) every time!
I had an exeptionally positive experience with Neil Kelly--I would absolutely recommend NK to anyone in the Portland area who is looking for a contractor. Cal and Christian were amazing--from the beginning until the end. They gave great advice, were always conscious of my budget, and were truly EXCELLENT communicators. I always had a lot of questions, and they always got back to me very quickly and patiently answered all of my questions. I truly appreciated how responsive they were. They both went above and beyond at all times--in addition to being so good at what they do and very knowledgable, they're both kind, decent people. It was a joy to work with them. At this point, I wouldn't trust anyone other than Cal and Christian with my home renovations!
We've hired Neil Kelly a couple times, once for an energy home audit and work resulting from that audit and more recently to replace our kitchen hood. They are always professional, on time and care about the quality of their work no matter how big or small the job. Their handyman services are competively priced but are superior to the competition on quality, customer satisfaction, clean-up, and communication.
I know we paid more with Neil Kelly, but every team member delivered an exceptional level of service that made that premium worth it. Every detail was handled with care and professionalism; they intercepted any potential hassles or concerns. We requested a challenging timeline and they delivered great quality within that restrictive schedule.
Job was handled professional from my initial contact requesting a scope and estimate to project completion. I also like the five-year construction and workmanship warranty.
Neil Kelly was able to deliver high quality timely work on my small concrete and window repair project via their handyman service. It is not the least expensive solution; their quality made it a worthwhile value for me. I would absolutely recommend Neil Kelly for homeowners in a similar situation.
Way, way over priced for the expected professional carpenters. Left a big gap that was very obvious. Kept saying they will come to correct the glaring hole and then kept postponing the date. A real disappointment. And I repeat- way over priced for the labor.
Neil Kelly has a great reputation and I used them again because of good prior experience. This time, the experience was mediocre. It took many emails to set up a first appointment for an estimate. Two visits were required for the estimate. The handoff from the first person to the second wasn't smooth. The work was done well - the project mgr and carpentry were great. After the work was done, it took many calls and emails to get the final cost and payment information. Several calls and emails to the billing office were not returned. Emals to the project manager haven't been returned.
Areas Of Satisfaction - When the project manager and carpenter arrived, they were very professional, friendly and informative. They were careful and concerned about keeping the work area clean inside the house. The project manager protected the safety of the carpenter by not allowing him into one crawlspace.
Great service and high quality work.
There was a time crunch with the expiring Federal Credits which caused some delays, but they got it done before the deadline and I am very happy with the product and install.
We have only begun this project. The men we have met with have been very professional and questions have been answered as needed. I will answer the questions that pertain so far.
The service did feel satisfying, but the communication could have been better. There were a few times that I tried to contact someone at the company and didn't hear back until I pestered or it had been several days.
Jeff was really patient and thorough with us and always picked up the phone!
good communication. quality work.
We’ve had two issues requiring “call backs” to fix errors. Both have been handled professionally. One remains open but I expect a good completion