Almost no training was provided for how to get the most out of my solar system.
Super excellent experience, very timely and thorough, absolutely happy with Neil Kelly.
Complete projects prompt efficient friendly
Exceptional craftsmanship.
We have always had excellent outcomes working with Neil Kelly -- starting over 20 years ago in Portland and continuing here in Bend.
Efficient and do what they say. Designer was brilliant in softly pushing us toward good designs without being overly directive. Project manager was always available and resolved any issues quickly and professionally. He loved our dog.
All work was completed as agreed, and the company made sure everything was done right. My project manager, designer, and their assistants were easy to work with, and responded to any of my concerns. The sub-contractors, except for one, were great. The team of Brian, Karen, Steph, and Carolyn were a pleasure to work with. Chris was great as well.
They are very skillful, trustworthy and reliable.
They guided us through the process without overwhelming us with decisions
We could leave all the management of the project parts to them and still make decisions that were important to us. They handled all the subcontracting.
It would depend on what a friend is wanting. Neil Kelly is more expensive, but if design and workmanship is of prime importance, we would recommend Neil Kelly. If a friend were needing a comprehensive project, we would recommend looking at Neil Kelly.
Neil Kelly manages the entire project; everything is clearly laid out and the project manager keeps you updated on what's happening. All done with professionalism,courtesy, and friendliness.
We have done several projects with Neil Kelly, from major remodels (kitchen, master bedroom) to this one (overdue maintenance) and we feel we get excellent results at a fair price. They also stand behind their work if issues surface after the project is complete. What more could one ask for?
I would highly recommend Neil Kelly-Portland, and have provided a recommendation to David Thompson.
If having your kitchen demolished to the studs and reassembled in a much improved condition is your desire, give strong consideration to these folks. Outstanding team- gracious temperaments as well as expertise and skill.
Very prompt response and suggestions for different issues
I’m n time and very pleased to work with.
Overall, great results !
Neil Kelly took on the complicated and difficult project of foundation work and seismic upgrades for our 1908 bungalow. I especially want to shout out Wes, whose weekly status emails kept our progress and next steps always clear, and carpenters Elvo and Rodney, who were a pleasure to work with and who went above and beyond when the difficult work went on into the rainy and holiday season. Such major work on an old house came with many challenges, but with Neil Kelly I was always confident we would reach a successful conclusion. Thanks!
Excellent work and great company standards.
Very responsive and quick to schedule the repair
Professional work
You get what you pay for. good quality workmanship with good quality components which makes a happy customer.
Reliable, honest, and I can have the same Handyman (Larry) every time!
I had an exeptionally positive experience with Neil Kelly--I would absolutely recommend NK to anyone in the Portland area who is looking for a contractor. Cal and Christian were amazing--from the beginning until the end. They gave great advice, were always conscious of my budget, and were truly EXCELLENT communicators. I always had a lot of questions, and they always got back to me very quickly and patiently answered all of my questions. I truly appreciated how responsive they were. They both went above and beyond at all times--in addition to being so good at what they do and very knowledgable, they're both kind, decent people. It was a joy to work with them. At this point, I wouldn't trust anyone other than Cal and Christian with my home renovations!
We've hired Neil Kelly a couple times, once for an energy home audit and work resulting from that audit and more recently to replace our kitchen hood. They are always professional, on time and care about the quality of their work no matter how big or small the job. Their handyman services are competively priced but are superior to the competition on quality, customer satisfaction, clean-up, and communication.
I know we paid more with Neil Kelly, but every team member delivered an exceptional level of service that made that premium worth it. Every detail was handled with care and professionalism; they intercepted any potential hassles or concerns. We requested a challenging timeline and they delivered great quality within that restrictive schedule.