I have been wanting to purchase a JMC home a while ago because of the designs that caught my eyes. I had owned Lenna, Richmond and US homes before. Today I have an opportunity and purchased one at Overland community and within reasonable distance from work, even though it's a bit further out more where I lived before. Anyway, I want to let JMC know that, the initial quality workmanship is very bad. First and second walk thru as well as living just a few days, we have found quite a bit flaws that should have been caught by the installers themselves and the quality controllers: mismatched scheme of kitchen island cabinet as well as damaged bottom right corner of kitchen cabinet (installer patched it with some type of caulking material instead of replace it), heavily scratch at the far left patio glass, a few others flaws outside the house. All of the above mentioned flaws were found during the walk thru. After a few days of moving in, we found the master bathroom shower door was improperly installed, causing door very hard to open and close. It gets to the point I have to remove the bottom seal off because I am afraid it will rip the door off. Door was installed upside down due to the opening of the shower door was built not even square. Therefore, the door was cut tailor to the shape of the opening of walking shower which is the top opening is wider than the bottom, and the bottom was also cut angling to compensate the unlevel bottom of the opening. I felt a lot of resistance opening and closing the door at walk thru but I thought maybe it is new and the bottom water seal needs break in after a few showers. But it got worse. The second bathroom shower slide doors were very flimsy, incorrect slide door position (position was set that the toilet is in the way of getting in and out of the shower, and the inside handle was positioning wrong as well). The microwave was inoperative the very first used, stopped working and displayed a trouble code on the display panel C-dl code (I looked it up and found this trouble code is door lock malfunction). I stopped it, and redo it again and it did the same thing at least 3 times. Then I unplugged it off the wall for 5 minutes and plugged it back still doing the same thing. I unplugged it for an hour this time. And it worked for that evening heating a few things. Next day, it worked for a couple of time and did it again. All this happened in the evening time. After all that, it started to work intermittently. Some time it works the whole day no problem and then next day it does it. I turned the locking feature off by press and hold for 3 seconds the door lock button. And it works and it will default back to on. I contacted Samsung and they sent two techs out in the morning around 8 o'clock. And of course, it did not acting up for them. I showed them the video that I recorded but they did not want to do anything to solve the problem. It clearly having a door lock feature malfunction and putting out a trouble code. I told them they need to look that code up and perform the repair following that code. They refused it and walked away. We had a heated moment that day. This is the customer service that I got from Samsung. I wonder what will happen later on if other Samsung products warranty would be. I called Connor and have him involved with this. And he contacted the installers and its been 3 days now no answers from the installers. I contacted Samsung again and they said they will send techs out again this Friday. Let's see what happens. Well, the Enclosure company sent out a tech that fixed the master shower door. He can't fix the second bathroom shower slide door due to a bad design of shower head location (if shower head was located at the opposite of where it was at it would have been no problem. In order to have the slide doors position correctly, I have to deal with water leak every time showering. The kitchen island cabinet was fixed. The patio window glass, Jon ordered is here he told me and will schedue for replacement. I also found some other issues but they are non emergency that I will address them at my 30 day check up appointment.

Anyone we know looking for a new build , we are sending your way

Great home. Only improvement would be more willingness to work with buyer on having an inspector qualified to inspect roof and HVAC prior to purchase. You guys are the only builder I know that makes this difficult.

Unfinished backyard

Quality construction and design layout. Not “cookie cutter” appearing as other new builds are. Staff was very helpful as well.

Sales Professionalism

Sales Professionalism - Jason was the best. We went and visited greater than 15 offices for new homes in the greater Sacramento area. Jason and Tim were the kindest and most authentic. Had good energies.

Sales Process

Sales Process - Very fast to respond. Very transparent and clear. I appreciated that.

Debbie Power and Steven Fischer provided us an excellent customer service, very knowledgeable, helpful and very friendly.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - We would like to express our sincere appreciation for the outstanding support Steven Fischer, JMP Construction Superintendent, provided throughout the construction of our new home. From our very first framing walk-through, Steven took the time to answer all of our questions with patience, professionalism, and great attention to detail. Steven guidance and commitment to quality gave us confidence every step of the way. What we appreciated most was that Steven stayed involved all the way to the final handover, ensuring every detail was completed and everything met the highest standards. Steven dedication, integrity, and willingness to help made our experience truly exceptional. Steven is a true asset to JMC company, and his hard work deserves to be recognized. Thank you for everything you did for our family and for helping make our new home such a positive experience. With sincere gratitude! Garcia Family

Walkthrough Personnel

Walkthrough Personnel - Connor provide us detail information, helpful and professional.

There are no serious defects but my wife is disappointed about the paint job. There are several areas where the paint is bubbling, has tiny holes, is excessive (trim: shelf mounts, door handle areas) and others were it is lacking. Almost all the corners of my doors look like it is peeling.

Decent homes for the money

JMC Homes' build quality is good. Their customer service is excellent.

Debbie, our realtor for JMC has been absolutely amazing! Her customer service, kindness and support throughout the whole process has been absolutely outstanding. I would highly recommend JMC because of Debbie!.

The process was a great experience! Very thorough and explained the process along the way.

Customer Care Personnel Appointment

Customer Care Personnel Appointment - Mike went above and beyond explaining how to utilize the portal to set future appointments, making the process very easy.

Customer Care Personnel Workmanship

Customer Care Personnel Workmanship - All of the tradesmen have been very polite and respectful taking pride in their work making sure you are satisfied. The Plumber Alfonso has been very courteous in trying to resolve a plumbing issue. Never once did he show irritation, always very pleasant to work with. I have been very satisfied with!

Customer Care Clean & Safe

Customer Care Clean & Safe - They have all taken pride and made sure to clean up after their work! They are very clean and safe!

Tim and Jon do a great job. Every once in a while when I visited my home they always said hi and asked if I had any questions. It’s not often the guys in the field really care. They took time to explain things I have no idea about. I really appreciated it.

Friendly, professional and local company. Easy to work with and available when we had questions or concerns

Why JMC Homes?

Why JMC Homes? - Best in the market

I've been here for six months already, and I'm loving the home so far. The community is quiet, and the home itself is very convenient. I love my neighborhood as well.

Everything

Good quality homes with a price range & options that are first-time homebuyer friendly.

Be more responsive when I contact the superintendent or have a question

The process was easy, simple, and efficient.

Quality homes with excellent support and backup from sales, warranty and support staff

I liked how interconnected the process was. Sales rep, lender, title company were all in constant communication which made the process seamless. This also helped us close in less than 40 days.

quality construction, excellent communication with builder, crews, and sales staff, excellent price.

We found JMC Homes, and the quality was superior to the other homes we looked at and we definitely like the package because you didn't have to pay for a lot of upgrades that we were looking at from other builders.

I like that JMC offers all the upgrades as a standard build in their homes, even including solar. One price shopping is a great feature!

I am not happy with some of the materials used, but in general it was good.