Beautiful homes and amazing people, from sales to construction.

I have been wanting to purchase a JMC home a while ago because of the designs that caught my eyes. I had owned Lenna, Richmond and US homes before. Today I have an opportunity and purchased one at Overland community and within reasonable distance from work, even though it's a bit further out more where I lived before. Anyway, I want to let JMC know that, the initial quality workmanship is very bad. First and second walk thru as well as living just a few days, we have found quite a bit flaws that should have been caught by the installers themselves and the quality controllers: mismatched scheme of kitchen island cabinet as well as damaged bottom right corner of kitchen cabinet (installer patched it with some type of caulking material instead of replace it), heavily scratch at the far left patio glass, a few others flaws outside the house. All of the above mentioned flaws were found during the walk thru. After a few days of moving in, we found the master bathroom shower door was improperly installed, causing door very hard to open and close. It gets to the point I have to remove the bottom seal off because I am afraid it will rip the door off. Door was installed upside down due to the opening of the shower door was built not even square. Therefore, the door was cut tailor to the shape of the opening of walking shower which is the top opening is wider than the bottom, and the bottom was also cut angling to compensate the unlevel bottom of the opening. I felt a lot of resistance opening and closing the door at walk thru but I thought maybe it is new and the bottom water seal needs break in after a few showers. But it got worse. The second bathroom shower slide doors were very flimsy, incorrect slide door position (position was set that the toilet is in the way of getting in and out of the shower, and the inside handle was positioning wrong as well). The microwave was inoperative the very first used, stopped working and displayed a trouble code on the display panel C-dl code (I looked it up and found this trouble code is door lock malfunction). I stopped it, and redo it again and it did the same thing at least 3 times. Then I unplugged it off the wall for 5 minutes and plugged it back still doing the same thing. I unplugged it for an hour this time. And it worked for that evening heating a few things. Next day, it worked for a couple of time and did it again. All this happened in the evening time. After all that, it started to work intermittently. Some time it works the whole day no problem and then next day it does it. I turned the locking feature off by press and hold for 3 seconds the door lock button. And it works and it will default back to on. I contacted Samsung and they sent two techs out in the morning around 8 o'clock. And of course, it did not acting up for them. I showed them the video that I recorded but they did not want to do anything to solve the problem. It clearly having a door lock feature malfunction and putting out a trouble code. I told them they need to look that code up and perform the repair following that code. They refused it and walked away. We had a heated moment that day. This is the customer service that I got from Samsung. I wonder what will happen later on if other Samsung products warranty would be. I called Connor and have him involved with this. And he contacted the installers and its been 3 days now no answers from the installers. I contacted Samsung again and they said they will send techs out again this Friday. Let's see what happens. Well, the Enclosure company sent out a tech that fixed the master shower door. He can't fix the second bathroom shower slide door due to a bad design of shower head location (if shower head was located at the opposite of where it was at it would have been no problem. In order to have the slide doors position correctly, I have to deal with water leak every time showering. The kitchen island cabinet was fixed. The patio window glass, Jon ordered is here he told me and will schedue for replacement. I also found some other issues but they are non emergency that I will address them at my 30 day check up appointment.

Anyone we know looking for a new build , we are sending your way

Great home. Only improvement would be more willingness to work with buyer on having an inspector qualified to inspect roof and HVAC prior to purchase. You guys are the only builder I know that makes this difficult.

Unfinished backyard

Quality construction and design layout. Not “cookie cutter” appearing as other new builds are. Staff was very helpful as well.

Sales Professionalism

Sales Professionalism - Jason was the best. We went and visited greater than 15 offices for new homes in the greater Sacramento area. Jason and Tim were the kindest and most authentic. Had good energies.

Sales Process

Sales Process - Very fast to respond. Very transparent and clear. I appreciated that.

Debbie Power and Steven Fischer provided us an excellent customer service, very knowledgeable, helpful and very friendly.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - We would like to express our sincere appreciation for the outstanding support Steven Fischer, JMP Construction Superintendent, provided throughout the construction of our new home. From our very first framing walk-through, Steven took the time to answer all of our questions with patience, professionalism, and great attention to detail. Steven guidance and commitment to quality gave us confidence every step of the way. What we appreciated most was that Steven stayed involved all the way to the final handover, ensuring every detail was completed and everything met the highest standards. Steven dedication, integrity, and willingness to help made our experience truly exceptional. Steven is a true asset to JMC company, and his hard work deserves to be recognized. Thank you for everything you did for our family and for helping make our new home such a positive experience. With sincere gratitude! Garcia Family

Walkthrough Personnel

Walkthrough Personnel - Connor provide us detail information, helpful and professional.

There are no serious defects but my wife is disappointed about the paint job. There are several areas where the paint is bubbling, has tiny holes, is excessive (trim: shelf mounts, door handle areas) and others were it is lacking. Almost all the corners of my doors look like it is peeling.

Decent homes for the money

JMC Homes' build quality is good. Their customer service is excellent.

Debbie, our realtor for JMC has been absolutely amazing! Her customer service, kindness and support throughout the whole process has been absolutely outstanding. I would highly recommend JMC because of Debbie!.

The process was a great experience! Very thorough and explained the process along the way.

Customer Care Personnel Appointment

Customer Care Personnel Appointment - Mike went above and beyond explaining how to utilize the portal to set future appointments, making the process very easy.

Customer Care Personnel Workmanship

Customer Care Personnel Workmanship - All of the tradesmen have been very polite and respectful taking pride in their work making sure you are satisfied. The Plumber Alfonso has been very courteous in trying to resolve a plumbing issue. Never once did he show irritation, always very pleasant to work with. I have been very satisfied with!

Customer Care Clean & Safe

Customer Care Clean & Safe - They have all taken pride and made sure to clean up after their work! They are very clean and safe!

Tim and Jon do a great job. Every once in a while when I visited my home they always said hi and asked if I had any questions. It’s not often the guys in the field really care. They took time to explain things I have no idea about. I really appreciated it.

Friendly, professional and local company. Easy to work with and available when we had questions or concerns

Why JMC Homes?

Why JMC Homes? - Best in the market

I've been here for six months already, and I'm loving the home so far. The community is quiet, and the home itself is very convenient. I love my neighborhood as well.

Everything

Good quality homes with a price range & options that are first-time homebuyer friendly.

Be more responsive when I contact the superintendent or have a question

The process was easy, simple, and efficient.

Quality homes with excellent support and backup from sales, warranty and support staff

I liked how interconnected the process was. Sales rep, lender, title company were all in constant communication which made the process seamless. This also helped us close in less than 40 days.

quality construction, excellent communication with builder, crews, and sales staff, excellent price.

We found JMC Homes, and the quality was superior to the other homes we looked at and we definitely like the package because you didn't have to pay for a lot of upgrades that we were looking at from other builders.

I like that JMC offers all the upgrades as a standard build in their homes, even including solar. One price shopping is a great feature!

I am not happy with some of the materials used, but in general it was good.

Compared to other builders in the area JMC seems to have a lower level of service and work done by some of 3rd party trades and the responsiveness/ promptness could be better on the customer service rep after purchase. Although it is emphasized during purchase that a new owner will have the opportunity to identify fixes and JMC be there to complete - there is an internal issues in timely completion.

Did not appreciate how difficult it was to do a home inspection for closing. I felt like I had no rights as a buyer. Ultimately a home inspector was selected, but was told that they did not have enough insurance coverage. I purchased new construction before from Village Builders (a Lennar Company) in Houston and compared my experience with that company.

I’m satisfied the repair is not needed yet.

The initial purchasing experience with Dave was amazing! He is a great person to work with. What started being an issue was everything afterwards.

The first walk through took hours. I appreciate being walked through and informed of things, but it wasn’t very detailed. Then we rushed on issues with the house problems. When I would point out issues with the house there were a lot of excuses to why there was damage or it was normal. Not true! Not my first time purchasing houses and on top of that I come from a contractor family who owns their business in the bay.

The first walk through really opened my eyes to how many short cuts were taken and how the model homes are beautiful, but not the houses you buy standard. For such an expensive house that’s brand new I would expect more.

This should have been taken care of prior to the walk through. The house should have been inspected and fixed.

So we blue tape what felt like the entire house. From baseboards, broken titles, horrible caulking job, thin paint spray, stucco outside falling off, and wood house trim not matching.

Fast forward second and final walk through. I would expect these things to have been addressed and fixed. Literally maybe one or two things were addressed. The others were not. Then it was said to me “well you have a year.” I shouldn’t have to move in and be inconvenienced to have things fixed when it could have been solved prior to moving in. Also, things were short cornered by spot brushing and good off. My garage seal was damaged and instead of fixing it properly, Miguel shoved some pieces of rubber in it and called it good. Horrible! You should be selling houses like you want to be moving into it. If you can honestly say this, then carry on, but it’s my belief you would not. People work hard for their money and when they purchase an expensive house they expect quality and good customer service.

Now we’ve lived in the house for a few weeks. Doors don’t close properly, lights don’t work, baseboard still isn’t fixed, trim in the kitchen coming off, caulking never addressed in the bathroom, oh and let’s not forget the major shortcut taken of the backyard not properly installed to drain to the front!

I’ll also, put this here. Shane is absolutely a disrespectful employee and needs an attitude check. The final walk through I was walking up to the garage with toilet paper as one the walk throughs are long and there’s no where to pee. I had also just rent given birth and stay hydrated for my baby, so I pee even more. He asked me condescending if I was ready to move in. Silly question, but I responded yes. He then proceeded to tell me the house was his and I wasn’t allowed to bring toilet paper into the house. I explained my reason and he continued to tell me it wasn’t allowed and he wasn’t kidding. I literally couldn’t understand the attitude and unprofessional demeanor. It wasn’t as if I brought a car full of items to move in. It was just toilet paper. I believe his name was Jesse, he even seemed shocked and apologized for Shane.

I am disappointed with quality of construction and lack of adequate supervision during construction of JMC homes. Multiple construction defects were identified, including a plumbing issue that caused damage, indicating insufficient quality control.
Communication during the repair process was limited and repairs began without clear written documentation of findings, scope of work or next steps. This caused unnecessary stress and inconvenience.
To make this right, improved construction oversight is expected, clear and timely communication, detailed written documentation of all repairs and confirmation that all work meets applicable building codes and quality of standards.

JMC Homes had good quality and a good price.

Why JMC Homes?

Why JMC Homes? - The main reasons why we went with JMC Homes are that they have good incentives, and a lot of things were add-ons for other companies, but were included in the base project with JMC Homes.

The paint is not consistent in the home even after paying 1.1 Mil Dollars for the Home. I bought this home though referral but i would not recommend this home until they plan to make those fixes.

Sales Process

Sales Process - Sandi was fantastic and helping me with this house. She explained everything and is still helpful now if I have a question.

Why JMC Homes?

Why JMC Homes? - After looking around at new houses, I felt that JMC had the best product and the best construction and offered a lot of amenities. And I absolutely love the outdoor covered patio. That was a big selling point for me.

Quality build

Overall good home, pretty good value, and really great people and representatives. The pricing—particularly as it relates to incentives—seemed a bit misleading.

While we found that JMC Homes made the home buying process feel rather easy, we are currently experiencing some small issues in the home that we bought that I believe should not be occurring in a new model home purchase.

It was a smooth experience in purchasing a home and their homes are nicely built

Why JMC Homes?

Why JMC Homes? - I really like the all inclusive price listed rather than a base price and charging for any upgrades and solar.

My friend who lives in JMC homes recommended me to check JMC built homes

From start to finish, working with JMC employees and partners has been such and positive experience! Also the quality, attention to details and follow up has made me a complete fan, and satisfied buyer of a JMC home.

Why JMC Homes?

Why JMC Homes? - Quality is unmatched

The last new home we purchased was 45 years ago and I am sure a lot has changed so I have nothing to compare to. I don’t know how much of our experience was standard process in the industry but regardless I was very impressed with each JMC employee we encountered.

Why JMC Homes?

Why JMC Homes? - The floor plan, 3 car garage, solar included, high quality counter tops, kitchen & bathroom sinks, high ceilings, lots of windows.

Various issues with the home should have been resolved prior to us moving in (e.g., concrete cracked or missing in front of the home, the home street light didn't work - wiring not connected, poor paint jobs, and a host of other issues).

The builder is taking shortcut in achieving safety standards. For example, leaving a big gap under the garage service door instead of providing the proper ventilation for the garage. Complaint but was disregarded.

JMC answers all concerns that you might have.

Why JMC Homes?

Why JMC Homes? - The build quality and the craftsmanship are really good. JMC Homes also provide solar as part of their price for the home.

The house was turned over to us on the day of closing with significant visible deficiencies that still exist.

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