Home Genius Exteriors - Charlotte
Feedback report for

Home Genius Exteriors - Charlotte

157 Reviews
Call Website

About this company

Home Genius Exteriors - Charlotte

Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

Contact info

8720 Red Oak Boulevard, Suite 400, Charlotte, NC 28217(980) 372-3718

GuildQuality surveys

This page contains feedback collected by GuildQuality using impartial third party surveys. Learn more

Badges

Feedback Milestone
5 Consecutive Great Reviews 2026
Feedback Milestone
5 Consecutive Great Reviews 2025
{{ showMilestones ? 'View less' : 'View all' }}

Photos 55

Map 590

  • All Locations
  • ONLY:
  • Reviews
All locations are approximate

Reviews 157

Of 187 respondents, 157 left a review
4.6
149 of 157 would recommend
105
44
3
2
3
No rating
0
How are reviews verified?

Recent reviews

Verified
This review has been verified as part of GuildQuality's survey process.
· Chester, SC ·
Response
Home Genius Exteriors - Charlotte   Thank you so much for your kind words—we’re thrilled everything went smoothly and met your expectations. We truly appreciate your support and are grateful you chose us.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Kannapolis, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for your kind words — we’re so glad you felt heard and cared for, and that the crew worked hard to give you great results. We truly appreciate your trust and your willingness to recommend us to others.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· York, SC ·

The experience was professional; they measured, did a precise measurement, gave me a quote, and did the job quickly. They explained the financing well, they did a final cleanup, and they cleaned up everything a couple of days later.

Response
Home Genius Exteriors - Charlotte   Thank you for taking the time to share this—we’re so happy you felt well cared for from start to finish, and we truly appreciate your kind words about the young man who gave your quote. It means a lot that you’d recommend us, and we’re grateful you trusted us with your project.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Charlotte, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you so much for your kind words—we’re thrilled you love the work and truly appreciate you recognizing Jesus and the team. We’re glad we could help with your light too, and it means a lot to know you feel thankful and proud of the results.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Asheboro, NC ·

Better communication between workers.

Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad Nate and the team worked efficiently and helped resolve the issues, because we believe every homeowner deserves attentive and reliable service. We also appreciate your notes about communication and the drip edge, and we’ll continue working to make sure every detail is done right and your home is taken care of.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Catawba, NC · Updated
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Rock Hill, SC · Updated
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Charlotte, NC · Updated
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Millers Creek, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear our team was professional, efficient, and met all your expectations while keeping your home clean and safe. We truly appreciate your recognition of the team and your strong recommendation.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Matthews, NC ·

Watch everything the company does like a hawk.

Response
Home Genius Exteriors - Charlotte   Thank you for your feedback. We’re sorry your experience fell short of expectations and appreciate you taking the time to share this with us as we continue to improve.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Tega Cay, SC ·
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad to hear our sales team provided helpful and knowledgeable support, because our goal is to make home improvement simple and stress-free. We also apologize for any unwanted contact and will make sure your preferences are respected moving forward.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Charlotte, NC ·

Itemize invoice and not be so forceful. Someone different called me every day. No specific contact person.

Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback about your experience with Home Genius Exteriors. We are glad to hear that our team was professional, knowledgeable, and kept the worksite clean and safe. We also appreciate your honesty about areas where we could improve, like providing a clear point of contact, an itemized invoice, and better scheduling, and we will use your input to do better for future customers.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Dallas, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your experience with Home Genius Exteriors. We are happy to hear that our team stayed in touch with you from start to finish and delivered work you could feel good about. Our goal is to make home improvement simple and stress-free, and we appreciate you trusting us with your home.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Locust, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for choosing Home Genius Exteriors and for the strong recommendation across every part of your experience. We believe home improvement should be simple, honest, and stress-free, and we are happy to know our team delivered on that promise. Your trust and positive feedback truly mean a lot to us.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Winston Salem, NC ·

We are happy with finding this company and the end product, but expected the middle of the project to be smoother than it was. Everyone was nice and professional, but there were a few hiccups that keep me from giving this 5 stars.

Response
Home Genius Exteriors - Charlotte   Thank you for sharing your detailed feedback. We’re glad to hear that you love the look of your roof and siding and that Bennett provided helpful guidance throughout the process, reflecting Home Genius Exteriors’ promise of a different and better experience. We also appreciate your honest notes about communication and cleanup, and we’ll use this to improve for future projects. ```
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Charlotte, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad you had a strong overall experience, and we’re sorry for the confusion with communication and materials — we believe in “delivering the best experience in home improvement,” and we’ll use your comments to do better. We appreciate your trust in us and look forward to serving you again.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Claremont, NC ·

From beginning to end, everyone was very professional, very courteous, and very knowledgable about everything that they did.

Response
Home Genius Exteriors - Charlotte   Thank you for sharing your kind words! We’re thrilled that Jesus, Chris, and the team made the process easy and that the quality of work exceeded your expectations. At Home Genius Exteriors, we take pride in treating every homeowner with respect while delivering excellent results.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Fort Mill, SC ·

No pressure sales, very knowledgeable to our particular needs., helpful, immediate response to concerns

Response
Home Genius Exteriors - Charlotte   Thank you for your kind words and for sharing your experience! We’re so glad to hear our team was helpful, responsive, and made the process easy for you. At Home Genius Exteriors, we take pride in delivering thoughtful service and beautiful results that go beyond expectations.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Hickory, NC ·

The whole roof was completed in one day in 95+degree temps! The crew worked hard and I am pleased with the look of my new roof !

Response
Home Genius Exteriors - Charlotte   Thank you so much for sharing your experience! We’re thrilled that our team worked hard in the heat to get your roof done in one day and that you love how it looks. At Home Genius Exteriors, we take pride in delivering quality work and making sure every homeowner is happy with their home.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Charlotte, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you, David, for giving us the chance to make things right! We’re so glad that Trey and Josh were able to turn your experience into a 5-star one and that you’re happy with your new windows. At Home Genius Exteriors, we always strive to deliver lasting quality and stand behind our promise to treat every home like it’s our own.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Gastonia, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you so much for your kind words! We’re thrilled to hear that Home Genius Exteriors provided top-notch service and made your project smooth and stress-free. Our team loves helping homeowners get the job done right and ensuring every experience is excellent.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· York, SC ·
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback! We’re glad to hear you were happy with the quality and service from Home Genius Exteriors. We’ll make sure to follow up to ensure any remaining issues are fully resolved so your experience is completely finished and satisfying.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Mount Holly, NC · Updated
Response
Home Genius Exteriors - Charlotte   Thank you for your feedback! We’re glad your project was finished on time and appreciate your overall positive experience. We’ll take your notes to heart to make future projects even better.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Kernersville, NC · Updated
Response
Home Genius Exteriors - Charlotte   Thank you for sharing your feedback! We’re glad to hear that the installation went smoothly and that your yard was left clean and neat. We also appreciate your note about the certificate and will work to improve communication so every part of the process matches the quality of the work.
Share
Verified
This review has been verified as part of GuildQuality's survey process.
· Salisbury, NC ·
Response
Home Genius Exteriors - Charlotte   Thank you for the amazing review! We’re so happy to hear that Mark, Lusis, and the team at Home Genius Exteriors provided great service and quality work. Our team takes pride in delivering reliable, professional results that make your home look its best.
Share
View all reviews

Questions for Home Genius Exteriors - Charlotte?

Call or visit their website for more information.

Call Website
GuildQuality ©2021 | Terms of service | Privacy policy | Sitemap
(888) 355-9223 | support@guildquality.com

GuildQuality

Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Home Genius Exteriors - Charlotte using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Home Genius Exteriors - Charlotte

8720 Red Oak Boulevard, Suite 400,
Charlotte, NC https://homegeniusexteriors.com/locations/charlotte-nc/ (980) 372-3718

Welcome to our
community of quality

Get started

Fill out this form, or call us at (888) 355-9223. We'll answer your questions, show you a demo, and get you started.

Pricing

Our flat-rate pricing gives you the ability to survey who you want, when you want, without having to worry about overages.