Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
Home Genius Exteriors - CharlotteThank you for the wonderful feedback Susan! We’re glad to hear Austin clearly explained the process and that our team followed through with the work and cleanup as promised. Home Genius Exteriors is committed to providing quality service and earning the trust of every homeowner, and we appreciate your recommendation!
I like that Dee explained everything step by step. The team was right on time very professional and did a great job with installation and clean up.
Response
Home Genius Exteriors - CharlotteThank you so much for the wonderful feedback! We’re thrilled to hear that Dee explained everything clearly and that our team was on time, professional, and did a great job with your gutter replacement and cleanup. We’re proud to make home improvement simple and stress-free, and we truly appreciate you recognizing Dee for her great service!
Home Genius Exteriors - CharlotteThank you for taking the time to share your feedback and for recognizing the quality of our materials, workmanship, and communication! We’re glad to hear you were satisfied with the professionalism and care shown throughout your project. Home Genius Exteriors believes in doing the job right and providing a positive experience, and we appreciate your trust.
Home Genius Exteriors - CharlotteThank you for the wonderful feedback and for recognizing the salesperson, crew leader, and entire crew for their exceptional service. We’re so glad everything was taken care of while you were away and that you returned home to a finished project that met your expectations.
Home Genius Exteriors - CharlotteThank you for taking the time to share such thoughtful feedback about your experience. We’re so glad you love the finished project, and we truly appreciate your comments about communication as well as your kind recognition of the team members who worked hard to make things right.
Home Genius Exteriors - CharlotteThank you for your detailed feedback and for sharing your experience with us. We’re so glad to hear you were pleased with the installation and that Stephen and the crew took great care of you throughout the project, and we truly appreciate your recommendation.
Home Genius Exteriors - CharlotteThank you for your thoughtful review and for sharing your experience with us. We’re so glad you were happy with our team, and we truly appreciate your trust and support.
Home Genius Exteriors - CharlotteThank you for sharing your feedback and for the strong ratings across your experience. We’re glad the team was able to support you, including helping with your HOA needs, and that the overall project went well for you.
Home Genius Exteriors - CharlotteThank you for your feedback and for taking the time to share your experience. We’re glad to hear you were satisfied overall and appreciate your note about workmanship as it helps us continue to improve our quality and service.
Home Genius Exteriors - CharlotteThank you for your great feedback and for taking the time to share your experience. We’re glad to hear you were satisfied with the team’s professionalism, communication, and overall quality of work.
Home Genius Exteriors - CharlotteThank you for sharing your feedback. We’re glad to hear Harvey and Gavin took great care of you and kept you well informed throughout the process. We truly appreciate your kind words and support.
Home Genius Exteriors - CharlotteThank you for your kind feedback and for taking the time to share a video. We’re so happy to hear everything went well and that you had a great experience with us.
Home Genius Exteriors - CharlotteThank you for your kind feedback and strong recommendation, we really appreciate it. We’re glad everything went smoothly and that the team delivered a safe and solid experience from start to finish.
Home Genius Exteriors - CharlotteThank you for your kind words—we’re so glad the teams were easy to work with and kept you informed throughout the project. It means a lot to hear everything went smoothly, and we truly appreciate you recognizing the hard work of everyone involved.
Home Genius Exteriors - CharlotteThank you for sharing your experience and feedback. We’re glad to hear you’re happy with your new windows overall and that the sales and installation teams made a strong impression. We also appreciate your patience with the delayed appointment and the cracked window replacement, and we’ll make sure your concerns about timing and the screens are noted as we continue to improve.
Home Genius Exteriors - CharlotteThank you for your feedback and for sharing your experience. We’re glad Mr. Knox was helpful and that everything met your expectations.
Home Genius Exteriors - CharlotteThank you for your kind words and for recognizing Lydia and Mark, it means a lot to our team. We also appreciate your feedback about the cleanup and crew timing, and we will work to improve in those areas.
Home Genius Exteriors - CharlotteThank you for your wonderful feedback and for sharing your experience. We’re thrilled to hear Stephen Oddo and his team delivered excellent service and kept everything on track throughout your project. We truly appreciate your recommendation.
Home Genius Exteriors - CharlotteThank you for your feedback and for trusting us with your project. We are glad everything met your expectations and will be sure to share your kind words with Mark.
Home Genius Exteriors - CharlotteThank you for your feedback and for recognizing the friendly and professional service from our team. We also appreciate you pointing out the concern about nails in the yard and will make sure this is addressed to improve our cleanup process.
Home Genius Exteriors - CharlotteWe’re really sorry this happened and understand how frustrating it is to have damage to your home. We want to make this right, so please reach out so we can fix the issue and address your concerns.
Home Genius Exteriors - CharlotteThank you for your feedback and for sharing your experience in detail. We’re glad to hear the installers, Lydia, and Jordon provided strong support and that you’re very pleased with the quality of the installation. We also appreciate your notes on communication and responsiveness, and we will use this to improve how concerns are handled at every level.
The feedback presented on this page was collected by GuildQuality from Verified customers of Home Genius Exteriors - Charlotte using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
Home Genius Exteriors - Charlotte
8720 Red Oak Boulevard, Suite 400, Charlotte, NC https://homegeniusexteriors.com/locations/charlotte-nc/(980) 372-3718
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Each item listed under "Satisfaction" represents a specific question asked by GuildQuality to respondents of Home Genius Exteriors - Charlotte surveys as part of our process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A respondent is considered satisfied about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.