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Reviews 215
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Of 258 respondents, 215 left a review.
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Recent reviews
David H.
Response
Home Genius Exteriors - Charlotte Thank you for your great feedback David! We’re thrilled to hear you were pleased with our team’s communication, workmanship, and the quality of the materials used. At Home Genius Exteriors, we strive to create a different, stress-free experience, and we appreciate your trust and strong recommendation!
Ruth N.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback Ruth! We’re happy to hear that Alex, Andrew, and the entire crew delivered such excellent service, quality, and care throughout your project. At Home Genius Exteriors, we strive to provide a different, stress-free experience, and we truly appreciate your trust, kind words, and strong recommendation!
Susan H.
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Home Genius Exteriors - Charlotte Thank you for the wonderful feedback Susan! We’re glad to hear Austin clearly explained the process and that our team followed through with the work and cleanup as promised. Home Genius Exteriors is committed to providing quality service and earning the trust of every homeowner, and we appreciate your recommendation!
Review in CONCORD, NC
I like that Dee explained everything step by step. The team was right on time very professional and did a great job with installation and clean up.
Response
Home Genius Exteriors - Charlotte Thank you so much for the wonderful feedback! We’re thrilled to hear that Dee explained everything clearly and that our team was on time, professional, and did a great job with your gutter replacement and cleanup. We’re proud to make home improvement simple and stress-free, and we truly appreciate you recognizing Dee for her great service!
Lisa S.
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Home Genius Exteriors - Charlotte Thank you for taking the time to share your feedback and for recognizing the quality of our materials, workmanship, and communication! We’re glad to hear you were satisfied with the professionalism and care shown throughout your project. Home Genius Exteriors believes in doing the job right and providing a positive experience, and we appreciate your trust.
Kathy W.
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Home Genius Exteriors - Charlotte Thank you for the wonderful feedback and for recognizing the salesperson, crew leader, and entire crew for their exceptional service. We’re so glad everything was taken care of while you were away and that you returned home to a finished project that met your expectations.
Andrew M.
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Home Genius Exteriors - Charlotte Thank you for taking the time to share such thoughtful feedback about your experience. We’re so glad you love the finished project, and we truly appreciate your comments about communication as well as your kind recognition of the team members who worked hard to make things right.
Barbara H.
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Home Genius Exteriors - Charlotte Thank you for your detailed feedback and for sharing your experience with us. We’re so glad to hear you were pleased with the installation and that Stephen and the crew took great care of you throughout the project, and we truly appreciate your recommendation.
Alan B.
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Home Genius Exteriors - Charlotte Thank you for your thoughtful review and for sharing your experience with us. We’re so glad you were happy with our team, and we truly appreciate your trust and support.
Hal M.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad the team was able to support you, including helping with your HOA needs, and that the overall project went well for you.
Pamela G.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for taking the time to share your experience. We’re glad to hear you were satisfied overall and appreciate your note about workmanship as it helps us continue to improve our quality and service.
Diane B.
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Home Genius Exteriors - Charlotte Thank you for your great feedback and for taking the time to share your experience. We’re glad to hear you were satisfied with the team’s professionalism, communication, and overall quality of work.
Mary P.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback. We’re glad to hear Harvey and Gavin took great care of you and kept you well informed throughout the process. We truly appreciate your kind words and support.
Brenda S.
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Home Genius Exteriors - Charlotte Thank you for your kind feedback and for taking the time to share a video. We’re so happy to hear everything went well and that you had a great experience with us.
Review in ALBEMARLE, NC
They were good.
Response
Home Genius Exteriors - Charlotte Thank you for your kind feedback and strong recommendation, we really appreciate it. We’re glad everything went smoothly and that the team delivered a safe and solid experience from start to finish.
Bill D.
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Home Genius Exteriors - Charlotte Thank you for your kind words—we’re so glad the teams were easy to work with and kept you informed throughout the project. It means a lot to hear everything went smoothly, and we truly appreciate you recognizing the hard work of everyone involved.
Ruth J.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your experience and feedback. We’re glad to hear you’re happy with your new windows overall and that the sales and installation teams made a strong impression. We also appreciate your patience with the delayed appointment and the cracked window replacement, and we’ll make sure your concerns about timing and the screens are noted as we continue to improve.
William D.
Ronald D.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for sharing your experience. We’re glad Mr. Knox was helpful and that everything met your expectations.
Suzanne M.
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Home Genius Exteriors - Charlotte Thank you for your kind words and for recognizing Lydia and Mark, it means a lot to our team. We also appreciate your feedback about the cleanup and crew timing, and we will work to improve in those areas.
Dave M.
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Home Genius Exteriors - Charlotte Thank you for your great feedback and support. We’re glad you’re happy with your experience and the work we did.
William F.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback and for sharing your experience. We’re thrilled to hear Stephen Oddo and his team delivered excellent service and kept everything on track throughout your project. We truly appreciate your recommendation.
William P.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for trusting us with your project. We are glad everything met your expectations and will be sure to share your kind words with Mark.
Tina E.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for recognizing the friendly and professional service from our team. We also appreciate you pointing out the concern about nails in the yard and will make sure this is addressed to improve our cleanup process.
Review in Charlotte, NC
They put a hole in my siding
Response
Home Genius Exteriors - Charlotte We’re really sorry this happened and understand how frustrating it is to have damage to your home. We want to make this right, so please reach out so we can fix the issue and address your concerns.
Janet B.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for sharing your experience in detail. We’re glad to hear the installers, Lydia, and Jordon provided strong support and that you’re very pleased with the quality of the installation. We also appreciate your notes on communication and responsiveness, and we will use this to improve how concerns are handled at every level.
Debra W.
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Home Genius Exteriors - Charlotte Thank you for your feedback and for sharing your experience. We’re glad to hear the project manager and Lydia kept you well informed and that the pricing, labor, and overall work exceeded your expectations. We also appreciate your recognition of their efforts throughout the process.
Sharon H.
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Home Genius Exteriors - Charlotte Thank you for your kind feedback. We’re glad the project went well and that our team, especially the project manager, provided you with excellent service.
Kathleen S.
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Home Genius Exteriors - Charlotte Thank you for your kind words and for sharing your experience. We’re so glad the team was on time, worked hard, and left everything clean for you.
Scott P.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience and for your support. We’re thrilled that you’re happy with the work and everything went smoothly from start to finish.
Elliot R.
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Home Genius Exteriors - Charlotte Thank you for your feedback and support. We’re glad you had a good overall experience and will keep working to improve the quality of our work.
Marcia B.
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Home Genius Exteriors - Charlotte Thank you for your great review and support. We’re glad everything went smoothly and that you’re happy with the results.
Debra P.
David B.
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Home Genius Exteriors - Charlotte Thank you for your thoughtful feedback and for your patience during the delay. We’re glad everything went smoothly and that you’re happy with the final result.
Xavier D.
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Home Genius Exteriors - Charlotte Thank you for your kind words and for sharing your experience. We’re so glad you love your windows and had a great experience with the crew.
Dennis W.
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Home Genius Exteriors - Charlotte Thank you for your feedback and kind words about our team. We’re glad everyone was professional, helpful, and exceeded your expectations.
Thomas S.
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Home Genius Exteriors - Charlotte Thank you for your kind feedback. We’re glad you felt comfortable with the process and that you were happy with the pricing and overall experience.
Beverly B.
Michael K.
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Home Genius Exteriors - Charlotte Thank you for your great feedback and for taking the time to share your experience. We’re glad to hear you were happy with the work and overall value.
Alan S.
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Home Genius Exteriors - Charlotte Thank you for your positive feedback and for taking the time to share your experience. We are glad you were happy with the team and truly appreciate your support.
Lynn M.
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Home Genius Exteriors - Charlotte Thank you for your kind feedback and for bringing the material pickup to our attention. We are sorry for the delay and will make sure the remaining materials are removed as soon as possible.
Rich M.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! We’re thrilled that the windows exceeded your expectations and that the team did such a great job installing and cleaning up afterward.
Jessica E.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words—we’re thrilled everything went smoothly and met your expectations. We truly appreciate your support and are grateful you chose us.
David P.
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Home Genius Exteriors - Charlotte Thank you for your kind words — we’re so glad you felt heard and cared for, and that the crew worked hard to give you great results. We truly appreciate your trust and your willingness to recommend us to others.
John B.
The experience was professional; they measured, did a precise measurement, gave me a quote, and did the job quickly. They explained the financing well, they did a final cleanup, and they cleaned up everything a couple of days later.
Response
Home Genius Exteriors - Charlotte Thank you for taking the time to share this—we’re so happy you felt well cared for from start to finish, and we truly appreciate your kind words about the young man who gave your quote. It means a lot that you’d recommend us, and we’re grateful you trusted us with your project.
Tina H.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words—we’re thrilled you love the work and truly appreciate you recognizing Jesus and the team. We’re glad we could help with your light too, and it means a lot to know you feel thankful and proud of the results.
Patrick C.
Better communication between workers.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad Nate and the team worked efficiently and helped resolve the issues, because we believe every homeowner deserves attentive and reliable service. We also appreciate your notes about communication and the drip edge, and we’ll continue working to make sure every detail is done right and your home is taken care of.
Thomas G.
Adam B.
Pauline H.
GuildQuality
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