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Of 188 respondents, 158 left a review.
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Recent reviews
Rich M.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! We’re thrilled that the windows exceeded your expectations and that the team did such a great job installing and cleaning up afterward.
Jessica E.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words—we’re thrilled everything went smoothly and met your expectations. We truly appreciate your support and are grateful you chose us.
David P.
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Home Genius Exteriors - Charlotte Thank you for your kind words — we’re so glad you felt heard and cared for, and that the crew worked hard to give you great results. We truly appreciate your trust and your willingness to recommend us to others.
John B.
The experience was professional; they measured, did a precise measurement, gave me a quote, and did the job quickly. They explained the financing well, they did a final cleanup, and they cleaned up everything a couple of days later.
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Home Genius Exteriors - Charlotte Thank you for taking the time to share this—we’re so happy you felt well cared for from start to finish, and we truly appreciate your kind words about the young man who gave your quote. It means a lot that you’d recommend us, and we’re grateful you trusted us with your project.
Tina H.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words—we’re thrilled you love the work and truly appreciate you recognizing Jesus and the team. We’re glad we could help with your light too, and it means a lot to know you feel thankful and proud of the results.
Patrick C.
Better communication between workers.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad Nate and the team worked efficiently and helped resolve the issues, because we believe every homeowner deserves attentive and reliable service. We also appreciate your notes about communication and the drip edge, and we’ll continue working to make sure every detail is done right and your home is taken care of.
Thomas G.
Adam B.
Pauline H.
James T.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear our team was professional, efficient, and met all your expectations while keeping your home clean and safe. We truly appreciate your recognition of the team and your strong recommendation.
Review in Matthews, NC
Watch everything the company does like a hawk.
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Home Genius Exteriors - Charlotte Thank you for your feedback. We’re sorry your experience fell short of expectations and appreciate you taking the time to share this with us as we continue to improve.
Joseph B.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad to hear our sales team provided helpful and knowledgeable support, because our goal is to make home improvement simple and stress-free. We also apologize for any unwanted contact and will make sure your preferences are respected moving forward.
Review in Charlotte, NC
Itemize invoice and not be so forceful. Someone different called me every day. No specific contact person.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback about your experience with Home Genius Exteriors. We are glad to hear that our team was professional, knowledgeable, and kept the worksite clean and safe. We also appreciate your honesty about areas where we could improve, like providing a clear point of contact, an itemized invoice, and better scheduling, and we will use your input to do better for future customers.
Greg W.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience with Home Genius Exteriors. We are happy to hear that our team stayed in touch with you from start to finish and delivered work you could feel good about. Our goal is to make home improvement simple and stress-free, and we appreciate you trusting us with your home.
Donna I.
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Home Genius Exteriors - Charlotte Thank you for choosing Home Genius Exteriors and for the strong recommendation across every part of your experience. We believe home improvement should be simple, honest, and stress-free, and we are happy to know our team delivered on that promise. Your trust and positive feedback truly mean a lot to us.
Review in Winston Salem, NC
We are happy with finding this company and the end product, but expected the middle of the project to be smoother than it was. Everyone was nice and professional, but there were a few hiccups that keep me from giving this 5 stars.
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Home Genius Exteriors - Charlotte Thank you for sharing your detailed feedback. We’re glad to hear that you love the look of your roof and siding and that Bennett provided helpful guidance throughout the process, reflecting Home Genius Exteriors’ promise of a different and better experience. We also appreciate your honest notes about communication and cleanup, and we’ll use this to improve for future projects.
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Michael T.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad you had a strong overall experience, and we’re sorry for the confusion with communication and materials — we believe in “delivering the best experience in home improvement,” and we’ll use your comments to do better. We appreciate your trust in us and look forward to serving you again.
Kathy M.
From beginning to end, everyone was very professional, very courteous, and very knowledgable about everything that they did.
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Home Genius Exteriors - Charlotte Thank you for sharing your kind words! We’re thrilled that Jesus, Chris, and the team made the process easy and that the quality of work exceeded your expectations. At Home Genius Exteriors, we take pride in treating every homeowner with respect while delivering excellent results.
Wallace E.
No pressure sales, very knowledgeable to our particular needs., helpful, immediate response to concerns
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Home Genius Exteriors - Charlotte Thank you for your kind words and for sharing your experience! We’re so glad to hear our team was helpful, responsive, and made the process easy for you. At Home Genius Exteriors, we take pride in delivering thoughtful service and beautiful results that go beyond expectations.
Review in Hickory, NC
The whole roof was completed in one day in 95+degree temps! The crew worked hard and I am pleased with the look of my new roof !
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Home Genius Exteriors - Charlotte Thank you so much for sharing your experience! We’re thrilled that our team worked hard in the heat to get your roof done in one day and that you love how it looks. At Home Genius Exteriors, we take pride in delivering quality work and making sure every homeowner is happy with their home.
David H.
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Home Genius Exteriors - Charlotte Thank you, David, for giving us the chance to make things right! We’re so glad that Trey and Josh were able to turn your experience into a 5-star one and that you’re happy with your new windows. At Home Genius Exteriors, we always strive to deliver lasting quality and stand behind our promise to treat every home like it’s our own.
Jimmy B.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words! We’re thrilled to hear that Home Genius Exteriors provided top-notch service and made your project smooth and stress-free. Our team loves helping homeowners get the job done right and ensuring every experience is excellent.
Edward B.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback! We’re glad to hear you were happy with the quality and service from Home Genius Exteriors. We’ll make sure to follow up to ensure any remaining issues are fully resolved so your experience is completely finished and satisfying.
Toni B.
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Home Genius Exteriors - Charlotte Thank you for your feedback! We’re glad your project was finished on time and appreciate your overall positive experience. We’ll take your notes to heart to make future projects even better.
Sidney
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback! We’re glad to hear that the installation went smoothly and that your yard was left clean and neat. We also appreciate your note about the certificate and will work to improve communication so every part of the process matches the quality of the work.
Randall P.
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Home Genius Exteriors - Charlotte Thank you for the amazing review! We’re so happy to hear that Mark, Lusis, and the team at Home Genius Exteriors provided great service and quality work. Our team takes pride in delivering reliable, professional results that make your home look its best.
Willie L.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! We’re so glad Brandon could provide such friendly, helpful service and guide you through the process from start to finish. At Home Genius Exteriors, we take pride in delivering quality materials, skilled workmanship, and a home experience that feels welcoming and reliable.
Curtis S.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for recognizing Jesus and the crew! We’re so glad to hear he went above and beyond to make sure everything was handled the right way. At Home Genius Exteriors, we take pride in delivering great service, clear communication, and quality work that homeowners can count on.
Greg M.
They were very professional and did a good job.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! At Home Genius Exteriors, we believe in delivering professional work with great communication and care for every homeowner. We’re glad you’re happy with your new roof and appreciate your recognition of Chris and the team.
Review in Concord, NC
I would rate them 3 stars on the quality and 5 stars on the installation.
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Home Genius Exteriors - Charlotte Thank you for your detailed review and honest feedback. At Home Genius Exteriors, we believe in delivering craftsmanship that homeowners can trust, along with clear communication and strong organization. We’re glad the installation exceeded your expectations and appreciate your comments so we can improve communication and supervision for future projects.
Maggie K.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience. At Home Genius Exteriors, we believe in doing the job right and making sure every detail is handled with care. We appreciate your patience and are glad the project was completed to your satisfaction.
William F.
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Home Genius Exteriors - Charlotte Thank you so much for this incredible feedback! At Home Genius Exteriors, we believe every detail matters, and we’re thrilled to hear how much you love the look and quality of your new siding. We’ll be sure to share your kind words with Chris, Steve, and John for making your experience outstanding!
Carolyn W.
The work was completed as we were told.
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Home Genius Exteriors - Charlotte Thank you so much for sharing your review! At Home Genius Exteriors, we’re proud to deliver on our promises and help make every home more beautiful and secure. We’re thrilled you’re happy with the results and appreciate your kind words about our team!
Cheryl B.
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Home Genius Exteriors - Charlotte Thank you so much for sharing your experience! We’re happy to hear you love the look of your new siding and that everything turned out nice and clean. At Home Genius Exteriors, we’re committed to making homes look their best, and we’ll be sure to share your kind words with the supervisor!
John S.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience and for trusting Home Genius Exteriors with your project! We’re so glad our team delivered great communication, quality work, and a smooth process that made a big difference for you. At Home Genius Exteriors, we believe every family deserves to love the look and feel of their home, and it’s awesome to know we made that happen for you!
Claud R.
I liked the professional manner, they were on time, the job was perfect and the clean up and care they took with our property was a plus. I don’t know what crew did the work but they were very amazing, friendly and professional.
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Home Genius Exteriors - Charlotte Thank you for your wonderful review! At Home Genius Exteriors, we take pride in professional, thorough, and careful work, and it’s fantastic to hear Jason, Chris, and the crew exceeded your expectations. We’re thrilled you love your new roof and appreciate your high recommendation!
Shinita H.
The roof was great, but they had some subsequent issues with the siding and damage to my landscape lights.
Review in Mooresville, NC
Communication was poor. But I'm especially disappointed that I hadn't had a leak and now after a couple months of a new roof there's a leak and I couldn't reach anyone about it! I was out of state for 3 wks so haven't tried to reach anyone since getting home, but I doubt anyone came to fix the leak even tho I left a message as to where it was leaking.
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Home Genius Exteriors - Charlotte Thank you for your feedback. We appreciate your comments and will work to improve communication and follow-up on issues.
Annette C.
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Home Genius Exteriors - Charlotte Thank you for your wonderful review! At Home Genius Exteriors, we believe in doing great work and making every home look its best. We’re so happy you had a positive experience and appreciated the care and quality our team brings to every project.
Dilip D.
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Home Genius Exteriors - Charlotte Thank you for your wonderful review! At Home Genius Exteriors, we believe in doing great work and making every home look its best. We’re so happy you had a positive experience and appreciated the care and quality our team brings to every project.
Daric P.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience! At Home Genius Exteriors, we take pride in delivering quality work and making sure every detail meets our customers’ expectations. We’re glad Alejo provided exceptional service, and we’ll make sure your shutters and gable vents are completed as promised.
Juanita H.
Very Likely
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Home Genius Exteriors - Charlotte Thank you for your kind words! At Home Genius Exteriors, we pride ourselves on prompt, professional service and making sure our customers feel confident in the work we do. We’re glad you are happy with your new roof and appreciate your recognition of Mark and the team.
Rick D.
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Home Genius Exteriors - Charlotte Thank you for sharing your wonderful experience with Home Genius Exteriors! We believe every homeowner deserves to feel proud and confident in their home, and it’s fantastic to hear that Frankie, the crew, and the trim team delivered such excellent work. We’re glad your gutters are working perfectly and appreciate your kind words about our team!
Alexander B.
The crew was polite, professional, industrious. They worked quickly and were done in one day.
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Home Genius Exteriors - Charlotte Thank you for your fantastic review and for trusting Home Genius Exteriors with your roof! We believe every homeowner deserves to feel proud and confident in their home, and it’s wonderful to hear Luis and the crew made the process smooth and efficient. We’re so glad you’re happy with the results and appreciate your kind words!
Alan N.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words and for recognizing John and his team! At Home Genius Exteriors, we believe every homeowner deserves professional, reliable work that makes their home look its best, and we’re thrilled you’re happy with your new siding. We truly appreciate your trust in our team and your recommendation means a lot!
Joey H.
I would highly recommend this company. They do high-quality work, and satisfaction is guaranteed.
James W.
Everyone I spoke with was very professional and helpful. They were very concerned about my satisfaction with the work done.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words and for recognizing Nate and Jesus! At Home Genius Exteriors, we believe every homeowner deserves to feel informed, cared for, and confident in their project, and we’re thrilled to hear you had such a great experience. We’re so happy you love your new roof and truly appreciate your trust in our team!
Review in Lenoir, NC
I thought the price was too high but I was under a major time constraint. I felt pressure during the initial sign up. Everyone was helpful
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Home Genius Exteriors - Charlotte Thank you for sharing your honest feedback with us. At Home Genius Exteriors, we believe in making the process as smooth and stress-free as possible, and we’re glad to hear your project was completed in just one day. We’ll use your comments to keep improving communication and the overall experience for our homeowners.
Dwight H.
Home Genius Exteriors - Charlotte provided good service, they were punctual, and they gave me good advice. I was very happy with their work.
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Home Genius Exteriors - Charlotte Thank you for sharing your wonderful experience! At Home Genius Exteriors, we believe in delivering peace of mind with every project, and we’re thrilled to know our Charlotte team and Jesus took such great care of you. We’re so glad you’re happy with the results and the service you received.
Scottie P.
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Home Genius Exteriors - Charlotte Thank you so much for your amazing review! At Home Genius Exteriors, we believe in delivering smart solutions with great care and quality. We’re thrilled to have met your expectations and appreciate your kind words about our whole team!
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