Water is pouring from my roof like a waterfall. It's worse than before I had the work done. I called and now I have to wait 24 hours just for someone to call me back. We paid almost 8000 dollars for a job it took less than 3 hours to do. This is unexceptable.
The day after we brought the gutters they were installed
The installers were knowledgeable, took care of our surroundings, courteous, and left the surroundings clean.
The intial inspection/bid took up 3+ hours of my time when I was told it would be less than 90 minutes
From start to finish all the employees representing this company were very professional and pleasant. Very knowledgeable about their product and about their competitors product. They didn’t talk bad about the others product, just supplied information (which we had already researched) so we could compare the various brands. They also were very honest about their pricing being higher than their competitors. Our main reason for choosing leaf guard is to not go up on a ladder any more to clean them out or hire someone to do it. So far so good. Looking forward to seeing how they work out throughout the year.
This is the third house that has needed new gutters and this is the third time we have chosen LeafGuard. Our previous two experiences were fantastic and we are counting on this one being just as good. Excited for the next rain storm to see how these bad boys perform.
We are very happy with our experience with Leaf Guard!
Everyone was very friendly and helpful with any questions.Hunter called and let me know when they would be here. Everything was done in a timely manner and cleaned up.
Good overall quality
Installation went smoothly BUT then it rained. That's when the nightmare started. Instead of the water flowing into the gutters it is flowing into my screened porch area. Although I've sent pics and videos NOTHING has been done to resolve the issue. Aaron Etheridge, the manager, eventually came out but he didn't even bother to bring a ladder to look at it. After I sent a a number of additional texts and emails he eventually told me their location was being closed. He stated Bob Mattern the Regional Production Manager had been briefed on my issues and would be contacting me to resolve the problem. That was 5/12/26. I haven't heard a word and no one has the decency to respond to my emails. My home is being ruined. Water is coming in from the ceiling which has started to warp. This is the worst example of customer service I've ever experienced!!!
Quality protection for our home, maintenance free and lifetime transferrable warranty
The way the product works. How professional the sales and installation folks were
The product. Worry free, knowing I have a great product to protect my home, I would refer anyone in need, also the finance was fitted to my budget. No pressure sales, just a good presentation.
3 LIFE TIME WARRANTIES !!! FOR SYSTEM, FOR PAINT FINISH ETC AND IS TRANSFERABLE UPON SELLING HOME OR TRANSFERING OWNERSHIP
Professional staff. Leafguard system adds curb appeal to home
Fast and professional
Everything about the entire experience.
Friendly personnel
Left all kinds of nails around my yard that I had to pick up before cutting the lawn.
Haven't had rain to see how it works.
so far the job has had leaks and they have been satisfactorily fixed.
Excellent quality and beauty
Simple to deal with.
Knew I needed gutters, but just wanted quote. After sales pitch went ahead on project.
Quality instillation.