Just the price is a bit outrageously high. I paid the same to renovate the bath room.
Quick response. Quick installation.
fast and friendly
very professional and friendly. Came to do the work, finished, cleaned up in timely manner
I liked the design and the whole process from start to finish.
Salesman explained everything well and we knew what we were getting and how it works.
Professional. friendly, courteous, informative, great service and timeliness
No return calls. Job still not finished going on three weeks. Don’t show up when scheduled.
Professional Associates with knowledge of the products. When We receive a rain I'm sure to feel very Satisfied.
Great product. It is strong, looks great and I love the door in the downspouts to check for anything that got through as well as blocking critters from getting up into the gutters.
I believe in leaf guards water system and hope it works as well as was recommended. It should protect the wood by the gutters and
Protect my home during rainy storms. It is really an outstanding system and so much better than the gutters with wire tops that everything gets stuck in.
Guaranteed no clogging and no pulling away from house.
I like the replacement of the gutters, not just covering the old gutters
Superior design to open gutters.Will prevent damages and repairs in the future.
Price is very high, I think.
Very good installation and appearance. We had the original version of Leafguard that didn't handle heavy rain well, but we're expecting an improvement with this wider version. No heavy rainfall has occurred yet.
Feel like we were pressured and the price after thinking about it we feel we were pressured to think it was a good price.
I was pleased from my initial phone call to the receptionist to schedule an appointment for an inspection and quote for possible gutter replacement. Tom was very professional and knowledgeable about the product and the installation process. Tom also helped tremendously with the financing process.
Very professional worked neatly and explained what they were doing
Crew was exceptional and took care with my property. Chris the foreman kept me informed about any problems or potential problems.
The Unigue design makes this gutter system different from all the rest on the market. It’s a solid heavy duty design system coupled with oversized down spouts and substantial hardware.
The salesman (Brian) explained everything. The workmen did a great job and cleaned up everything. Happy with the results. Would recommend.
Ver efficient in installing my gutters and I won’t have to clean them out
Clogged gutters
Very good communication and product. No
I paid for products that the salesman sold me l did not need and did not use. They would not refund anything.
The sales rep was not responsive to my calls.
Very impressive service
Corrected problem on old gutters and provided a better product
Good value
They took there time and did it right
After the gutters and downspouts were installed, I found out the downspouts would have to be changed. They have to utilize the inground outlets or the foundation will be compromised with runoff from too small water barrels.
I would subject a friend to the hard sell.
Great communication and thoughtful follow up from the sales person, the area manager, and the project supervisor.
Very prompt. Also knowledgable .
It rained today and my gutters work like never before I would recommend this company to everyone.
Sales person too pushy. $4000 for a piece of aluminum is outrages. I will never recommend your company to anyone.
It’s too early to tell. I need to see them in action for a while before I can recommend or not recommend
The product is fine--at least so far. The gutters have been installed only 2 days and we haven't had any rain yet. They look very good.
Less aggressive sales techniques needed. We wanted a day to consider the options, but were told that the cost was only good while the sale representative was at our home. This pressures homeowners into making hasty decisions that they may ultimately regret.
This rating is not based on this particular installation
Brett the sales rep was great and so was Dylan the project lead. During the walk through after the installation, I pointed out a downspout that was on the back patio and that it shouldn’t be there but should be in a place that goes to the yard. He said he would be able to come out and fix it but when we were on the phone with his boss Jesse. I also brought up to Jesse that the double downspouts in the front look bad and I asked if there was a way to give the front better curb appeal. Jesse said he could come out and look at it too. Jesse said he could have someone come out Wednesday or Thursday, Dylan had a surprised look on his face and confirmed everyone was already scheduled for the next day. Jesse said someone would be out Thursday then. This was Thursday July 2nd. No one called and no one showed up. I waited until after the 4th to start making calls. I left a message with Jesse and was able to speak with Brett. Brett told me he would make a call and I should hear from someone the next day. Jesse called me and said he had meetings the following Monday but could come out on Tuesday July 14th. On Monday Jesse’s called and said his meetings just finished and could come out. I told him my calendar said Tuesday and I needed to keep that day. He said he had down Monday but he could come Tuesday after his meeting in Peoria so it would be early afternoon. Tuesday around 2, I called to see if he was still coming out and he said it was going longer than expected but he would see if his GM could come out. I told him the issue I have is the fact the downspout is still on the back patio when I’ve sat around and waited for someone to come out multiple days and it needs to get fixed this week. We scheduled for Friday the 17th at 9 am and I confirmed I could expect both people and he asked what I meant. I had to explain again that the downspout location needed moved and that Dylan knows the project and where the downspout was supposed to go but the new crew member put it on the back patio and our first conversation Dylan said he could move it. Jesse said yes he couldn’t do that and would bring someone with him. The sales rep was great the lead installer was great but trying to get someone back out has been frustrating.
Job done professionally and quickly.
Leaf Guard is one of those rare companies that actually delivers what they promise. The product is unparalellles.
Can not make any recommendations until we have experienced bad weather! The gutters look great!
Lower the price
It's a great system. I had it at a previous residence and wanted it again. It works as advertised.
Sales, product quality and installation was good. Customer care is nonexistent.
Very high pressure sales person. . I selected the product based on representations that the gutters would be high quality, leak resistant, professionally installed, and appropriate for my home. However, the gutter system does not perform as represented.
I liked the customer service provided so far. I am waiting to verify how good the product is for the money.