The windows are not the correct size. The made cuts on the wrong side of the windows.
I felt let down by the first attempted installation with the sizing of the windows
I like their professionalism and how proficient they were in getting the work done when they left. Everything was nice and clean and they included me in what they were doing. They ask questions about things they weren’t sure of how I wanted and I appreciated that.
Great job by installer
I would not recommend at this time due to the length of time for the project and getting my correct window sash. Over all I do like the window.
Quality work with immediate response to any questions or concerns
Did the job in 1 day.
Good service
everything our guy Gary Goss was great listen and was very helpful
Quality of product. Were what sales Rep explained at demonstration
I would recommend you but most of the people I know could not afford you.
Pretty sure I got a new guy installing my windows. He installed 3 windows incorrectly to the point that they couldn't lock. He had to be instructed the next day about knocking out a corner weld on all windows so that the screens could close all the way - which was almost every single window screen. Although they cleaned floors and outside very well, the windows themselves were all dirty and required me to have to vacuum out all the sills and there seems to be clear caulking smeared on numerous windows that even my razor blade scraper is struggling to take off and I have had to scrub ridiculously hard to get even just one window clean. I had 14 replaced.
Champion screwed up 3 times in a row. measured wrong, and broke window glass twice before it was delivered.
We are very pleased with our 4-Season room. Actually Adam was here promptly as we were notified. He worked alone and had our 10 ft by 16 ft room totally completed in two days. He had our deck room cleaned before he left.
The work what's very professional?I absolutely love my windows and doors
1) I never got a written statement from Champion. 2) The 1st indication of cost came from GreenSky by mail. 3) The billing sent through GreenSky gave a supposed estimate with balance due at the end of the installment. 4) On the morning of the 1st day of installment, the team called me to let me know that their equipment would not be able to make the turn into my driveway; this was very much appreciated as it allowed me time to get to the grocery, for needed supplies. 5) The 2nd appointment turned out well & each of the 3 men was extremely polite & made every effort to inform me of how they would proceed—they went to work & hardly stopped except for a short break for over 8 hrs. They were great! 6) It's hard to comment on Mark because he apparently never left a cost/billing process that I could see. 7) The worst part of the Champion experience is the billing process through GreenSky. -it was deceptive, incorrect, & never fully enumerated each part of the billing process. 8) If Champion wants to improve their service: DON'T LIE/DECEIVE/CONCEAL THE TOTAL COST OF THE PROCESS. 9) I called on the morning of the last day of installment & given "A" total cost, but then 3-4 days LATER, GET A NEW BILL FOR NEARLY $2,000.00 higher & was told flatly "Tough Luck" buddy. There were 4 parts of the billing process; the initial billing included ONLY 3 parts, & then the 4th part got sent to GreenSKY & in turn was emailed to me 2-3 days after with the ADDED & UNKNOWN PART: #4 (part D) with the $2,000.00 added cost that then "SUDDENLY APPEARS." To me that is nothing more than theft by pleading ignorance
Job was done ahead of schedule. The crew was efficient, friendly and knowledgeable.
I believe you’re a bit pricey for some and the time from from ordering to install was a tad bit too long
From the free quote to the installation, each step was clear, well communicated and easy!
The price is just too high
The roof over my deck is gorgeous
Phones calls were not handled properly. We were mislead & lied to. Overpriced.
I’m not happy with how things turn out.!!!!!!!!
High marks overall. The wide variety of options, quality of materials & workmanship, & regular updates/communication offset the expense & length of the project. The sales rep seemed knowledgeable & interested in finding the right solution. The installers were friendly, answered all my questions, & worked in frigid temps to properly install the doors. The result was exactly what I wanted & looks beautiful.
Provided Wrong Window Sashes, and ionstalled the wrong ones. Had to be re-made and replaced.