The installation of new siding on our front and back porches is amazing. Looks great!

The windows and doors came in earlier than expected. They look to be top quality. Already noticing the difference in temperature in the condo.

The windows are not the correct size. The made cuts on the wrong side of the windows.

I felt let down by the first attempted installation with the sizing of the windows

I like their professionalism and how proficient they were in getting the work done when they left. Everything was nice and clean and they included me in what they were doing. They ask questions about things they weren’t sure of how I wanted and I appreciated that.

Great job by installer

I would not recommend at this time due to the length of time for the project and getting my correct window sash. Over all I do like the window.

Quality work with immediate response to any questions or concerns

Did the job in 1 day.

Good service

everything our guy Gary Goss was great listen and was very helpful

Quality of product. Were what sales Rep explained at demonstration

I would recommend you but most of the people I know could not afford you.

Pretty sure I got a new guy installing my windows. He installed 3 windows incorrectly to the point that they couldn't lock. He had to be instructed the next day about knocking out a corner weld on all windows so that the screens could close all the way - which was almost every single window screen. Although they cleaned floors and outside very well, the windows themselves were all dirty and required me to have to vacuum out all the sills and there seems to be clear caulking smeared on numerous windows that even my razor blade scraper is struggling to take off and I have had to scrub ridiculously hard to get even just one window clean. I had 14 replaced.

Champion screwed up 3 times in a row. measured wrong, and broke window glass twice before it was delivered.

We are very pleased with our 4-Season room. Actually Adam was here promptly as we were notified. He worked alone and had our 10 ft by 16 ft room totally completed in two days. He had our deck room cleaned before he left.

The work what's very professional?I absolutely love my windows and doors

1) I never got a written statement from Champion. 2) The 1st indication of cost came from GreenSky by mail. 3) The billing sent through GreenSky gave a supposed estimate with balance due at the end of the installment. 4) On the morning of the 1st day of installment, the team called me to let me know that their equipment would not be able to make the turn into my driveway; this was very much appreciated as it allowed me time to get to the grocery, for needed supplies. 5) The 2nd appointment turned out well & each of the 3 men was extremely polite & made every effort to inform me of how they would proceed—they went to work & hardly stopped except for a short break for over 8 hrs. They were great! 6) It's hard to comment on Mark because he apparently never left a cost/billing process that I could see. 7) The worst part of the Champion experience is the billing process through GreenSky. -it was deceptive, incorrect, & never fully enumerated each part of the billing process. 8) If Champion wants to improve their service: DON'T LIE/DECEIVE/CONCEAL THE TOTAL COST OF THE PROCESS. 9) I called on the morning of the last day of installment & given "A" total cost, but then 3-4 days LATER, GET A NEW BILL FOR NEARLY $2,000.00 higher & was told flatly "Tough Luck" buddy. There were 4 parts of the billing process; the initial billing included ONLY 3 parts, & then the 4th part got sent to GreenSKY & in turn was emailed to me 2-3 days after with the ADDED & UNKNOWN PART: #4 (part D) with the $2,000.00 added cost that then "SUDDENLY APPEARS." To me that is nothing more than theft by pleading ignorance

Job was done ahead of schedule. The crew was efficient, friendly and knowledgeable.

I believe you’re a bit pricey for some and the time from from ordering to install was a tad bit too long

From the free quote to the installation, each step was clear, well communicated and easy!

The price is just too high

The roof over my deck is gorgeous

Phones calls were not handled properly. We were mislead & lied to. Overpriced.

I’m not happy with how things turn out.!!!!!!!!

High marks overall. The wide variety of options, quality of materials & workmanship, & regular updates/communication offset the expense & length of the project. The sales rep seemed knowledgeable & interested in finding the right solution. The installers were friendly, answered all my questions, & worked in frigid temps to properly install the doors. The result was exactly what I wanted & looks beautiful.

Provided Wrong Window Sashes, and ionstalled the wrong ones. Had to be re-made and replaced.

If I know someone who needs your service I would recommend them to Champion.

Once work began, they were very professional, and did a great job on the siding. Cleaned up after, also.

One of the best .Quality is the best ive seen in a long time. Installers were the best. They did a proffesioal job and cleaned up when they were finished. The best.

Quality issues with construction/appearance of final product. (Excess silicone, missing silicone)

After four months, the installation is still not complete. I would not recommend a company that takes so long to install windows that were promised to be installed on one day. The most important window was broken and 13 other windows were ordered incorrectly, and one window was measured incorrectly. This shows a serious failure by management, even though sales and insulation personnel were great.

The windows, they are great.

First door ordered 8/31, when installers came door was measured wrong. On second door arrival was too small, was measured wrong. Installers had too build up our door frame for install this door this week.

Quick, quality work

From sales to installers to follow up call - very professional and courteous. Consistently heard call if you need anything.

Constantly lied to by your salesperson and follow-up Still missing final promise. Been on this since April 2025. I write bad

NA

The entire process was great. Very professional in every stage

Delay on windows and I had to repeatedly reach out to the rep to get responses with times. They also didn’t have “good measurements” from the initial but never reached out to re-measure and I had to reach out to get them to come back to do the measurements correctly.

Quality

Like the windows

Communication was HORRIBLE. I do NOT want to use Champion again. I need more windows replaced and am weighing the pros and cons of going with the poorer quality company just so I can get someone to talk to me. I ordered my windows in MARCH and was told 6-8 weeks but couldn't get anyone to tell me anything for MONTHS. My money was taken quickly, though. We reached out to Champion multiple times; it was difficult to reach a live person and when we did, at least twice we were told that a message would be sent to the appropriate person or manager who would call us the next business day or within two business days. Both times- no phone call. Ever.

After four and a half months, we finally received texts from Champion saying our windows were being made, then immediately followed by a notice saying they were ready. Again we called and were told the person who schedules wasn't there. The next morning, a text came through saying we were scheduled for two days after this text. We never scheduled an appointment. When we finally reached someone who could call us back, they had no idea about any of the texts, and just said they didn't know where they came from because the person who would have scheduled isn't there right now. I was then told that I would get a call (again, around 2 business days) and I was asked to make my final payment. I said I would rather wait until the appointment was set and preferably they were there installing them because I had no faith left in scheduling or installation based on the bad communication. Thankfully we got a call not long after to set the appointment.
That being said, while the installers were friendly and did a good job, I was told that my appointment window was between 9 AM and 11 AM and I would receive a call when the staff were on the way. The morning of the installation I received a call saying that they were at my residence shortly after 8:30 AM. No advance warning. I was very lucky that I was even at the house to let them in; I had just gotten back from taking my kids from school.

I was impressed with Champion's warranty services and the quality of the product. I will not be recommending the company/Louisville branch to anyone and plan to be completely honest about our experience should we be asked by any family and friends. The windows could be bulletproof and save me hundreds of dollars a year in utlity bills; we've never experienced anything like this with any service and are extremely dissatisfied in the nearly five month process from the time the salesman left our home to the time the installers arrived.

1. Look at Menards quality. Windows similar quality for less than half. Despite being told my storm dorm was built by champion, it’s a Larson. Could get a better door from Menards for less than half. Spend all this money for uv windows and my door doesn’t block the heat. Why wasn’t I told that? Either tell me or do it.

Please make a link for payment easy. I cannot pay as your link provided!!. Need to provide the test for what You explained to your customer from beginning. Example: as the heat cannot go through the windows as expanded!.

Timely, professional install

This has not been a pleasant home improvement experience. I would not recommenend this company.

I absolutely LOVE my windows

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Excellent quote. Prompt and reliable service. Awesome product.