Excellent service from begin to the end
We have had Champion windows in our home for several years….love them!
Very professional, explained and demonstrated everything. Answered every single question I had! I will always recommend them!
The products used are top notch in quality and I love the completed project
On time, quality work.
Na
Managers do not communicate well between workers and customers
see below
After sale salesman did not return calls..day if installation installer did not have all the needed materials..had to make 2 trips to get what they needed. What was supposed to take 2 days took 5 days ,2 of them no one showed up nor were we informed..we had to make calls and find out what was going on..had to make arrangements for someone to be here because if the changes..also had to cancel appointments .Ron Garland was supposed to stop by and check all the windows but as if 1 pm Thursday he has not shown up..was told that we had the best installers in the company but the were pulled for someone else.thus was totally unacceptable and unprofessional and I feel 20% compensation for the inconvenience and time
Very professional, no mess to clean up, left my home better than they found it
We are pleased with the entire process, complete windows & slider. Every step starting with the sales person, Wayson, was explained throughly. Multiple updates during the fabrication and delivery portions with installation as described. The entirety of the experience with Champions unmatched warranty deserves high recommendation for any of their products.
We paid a premium price for a patio cover with the belief (mention 10 times during the sales pitch) that it would be easy to finish closing it if we choose to do so. Marty Stein knows we overpaid for what we got. There is no way Iwe would've paid $31k for what we got. Champions has already lost a lot of business from sharing our experience.
I love the way the new windows and doors look. They are so easy to open. They really make a difference from the old windows.
Everyone that was involved with the purchase and installation of the windows were all so very nice and knowledgeable about everything that involved my windows.they got the windows installed in one day 10 windows! That was so awesome I love my new windows
Liked the installer. Very courteous. The quality of materials is exceptional.
The most un-unprofessional experience I’ve received from champion with an 11 year history. From sales, service and warranty. This is my final project with champion.
Project has been 9 1/2 months and still not completed. Very disorganized. Made appointments to come work and did not have materials. Did not get door handles we wanted found out or were told it would not work. Front door lock moves in door. Told as tight as can get. Thought we ordered custom doors and screen doors only to have Larson Screen doors installed that anyone can purchase from Lowe’s
The windows are very expensive. The bar on the full screen doesn’t line up with the middle bar of the window
Prompt and professional. Cleaned up.
Excellent workers.
Dependable, professional, Champion employees did the install.
Professionalism
Everyone we dealt was friendly. The gentleman came to give a quote was a little unorganized and seemed to be new.
We had some issues with the quality of work after being past customers and dealing with champion for years.
Your sales persons they were excellent plus your installers were great. If I have the rest of the windows installed I will request the same sales people and installers.