The last day of construction of our new sunporch, it rained, and the 3 sidewalls that were erected under our deck, leaked rain.
Champion tells me THEN, that they knew this would leak, buy did not inform me of this until last minute and the obvious. They told me doing anything to addrerss this was not in the contract! Why not? Even if it costs more! What good is an enclosed porch that leaks? Instead of informing me of this issue@ the beginning, discussing a fix for it while building the room for a price, they evidently didn't care if I was very disappointed and pissed customer at conclusion. What could have been a very easy fix to this problem was flashing the 3 walls as they constructed the walls. Now as it is, the flashing is much more difficult, and I am not happy, and Champion does not care. Very poor mgt desicion!! I have already ntold friends and neighbors NOT to consider Champion. You did not inform me of this issue beforehand, and then you turned your back on me. Dan Pollert

The crew was very polite and done their job guivkly

We are still waiting for the screen for the slider and the storm door was installed incorrectly

Excellent work and quality

Josh and installers were great; also, received ahead of schedule! :)

Good quality at good price

Everything from the consultation to the installation was a painless process. Everyone communicated effectively during this process

on time, work was done professional!

A defect in one of my Windows and I’m waiting to hear back from Champion.

Champion has a very complete line of windows and doors that will add value to anyone’s home

See below.

Showed me the windows. USA made.
No presser from sales person. Communicated thru out process

Looks fantastic

I understand you get what you pay for. And I paid for quality. But I did spend a little more than anticipated. Otherwise everything has exceeded expectation

Misleading sale and install practices to extort more money .

From the wrong window measurement, to the ****ty attitude of your first window installer when I asked why the window was 6 inches short. It took your company 4 times to get this right. Your installer did a no call no show on a scheduled time on a Saturday. Wasted my day waiting. The 3 guys that did come out were in a hurry and rushed the job. They attempted to pack their equipment up 3 times. 3 times I had to point out stuff that was wrong. No pride in anything. Just another job for these people.

Window installation

Quality of products and installation

I appreciate the courteousness and professionalism.

Completed in one day

My sunroom was just completed and I have a cracked glass panel. I reached out right when I realized it was cracked and was told they would have a service agent reach out to me to schedule a time to come out and take a look. Have not heard anything

I was given a specific date for installation. It didn't happen. The project Foreman never returned my emails or phone calls to explain why. I ended up reaching out to the salesperson, Colin.

The quality of the windows, the professionalism of the installer, and the quality of the work.

7

In my experience, there was Stage 1. The Sale, Stage 2. Measure. Stage 3. Payments/Final pay. Stage 4. Install. My issue was with the Champion Employee at Stage 3.