Good quality material and nice installment job done.
It appears to be good quality.
Great value, friendly installer team, fast install.
Return customer because of great quality and customer service.
The service, the communication, the professionalism
Got project done in a timely fashion and it was proficiently built.
The crew that installed our windows were hard workers, they worked well as a team and were respectful and kind.
The installer did a terrible sloppy job at installing my new door- the door also has many scratches all over it. This is unacceptable to pay all this money for a sloppy install and a defected door- We will see if champion does the tight thing and fixes this
When we were told that the window problems would be fixed in 3-4 weeks, and here we are, still waiting and now finally have an appointment 11-12 weeks later is not acceptable. Champion needs to be honest about the timelines.
Conveinence, ease of purchase and installation, proffessionalism of sales and installation crew, QUALITY of product, simplicity of warranty
Third time I have used champion. Extremely happy with process from decision making to installations.
The cost the wait time and poor follow up
An 8 isn’t bad. Communication was just ok and we don’t like the color of the door, but the quality is top notch and the everyone was professional and accommodating.
Just waiting on the job to be finished.
Difficulty with scheduled installation. We were given a date and time windows and specific instructions as to how to prepare
We followed those instructioWe told and received emails that they would arrive between 9-11 am. We received a call at 9:20 that morning that the installer was sick and they would not be able to reschedule until Monday of the following week. We were not happy with this and contacted your "customer service" dept and spoke to Brittany who said she would check on an earlier time. I was on hold for 15minutes when she finally came back on the line and said installers would be there today and would contact us when they were on the way. At 2 when we hadn't heard from anyone we contacted the installation number. They informed us that they had no record of the call and wouldn't be there today. We expressed our dissatisfaction with the new date. After lengthy discussion they finally agreed to have someone come the next day. Not great customer service.
The guys were on time and worked hard the whole time! They did a beautiful job on our windows and cleaned up afterwards. Great crew of guys!
First of all, the installation crew was very professional and well organized. They arrived and the crew immediately began setting up in our garage. They completed the whole job in just a few hours, cleaned up the minimal debris, and were done by lunch time. We certainly were impressed with the efficiency of this group. This part of the experience I would rate as 10+. The same goes for the quality of the Champion Windows.
The windows are attractive inside and outside. They reduce outside noise.
They kept their promises. I'm very satisfied in their work. I highly recommend service to other customers.
The windows look great and were installed quick.
Installation was great, sales team was great, product has been awesome so far.
I’m pleased with the windows
Appreciated the entire end to end process and experience. The sales presentation to the installation was very professional.
The experience was exceptional
Everyone was professional, kind and considerate.