I would be much more likely to recommend had champion representatives and HELP representatives did not get into a **** measuring contest in front of my family.
A very good, quality product.
Arrived when they said and did an excellent job installing the windows.
Quality windows, installers are employees
Super fast!!! Amazing installation experience. Beautiful windows.
Explanation of build process.
Absolute WORST
Expensive
I liked how the sales associate explained the Champion products.
Had to have them comeback to repair job
Quality all around. These windows are beautiful and the process was so easy
very professional from sales to install. follow through was great for questions
Easy to do business with all departments. Demonstrated customer service. Installation crew was great.
Peek hole was requested. Didn't get it.
7 weeks and our windows are not corrected
Had an issue with scheduling installation (confusion around payment time based on contract and what Svc people were telling me). Called main office two days to talk to a mgr and I was told someone would but no one did. Very disappointing. As though no one cared.
3 times coming to install windows and still not right, you have to come back. Very upsetting to me, I feel like calling someone to report this! Outrageous! Unexpected! IM NOT HAPPY!!!!!
Sales pitch was almost a deal breaker
Good reputation, reasonable price.
Quick and professional. They were always happy to answer any questions.
It took two months to start the work.
This is a horrible company. I’ve asked multiple times to stop showing up at my house and using my phone number and they continue to. I don’t know at this point if I need to call the cops because it’s a safety point I have blocked over 13 numbers from this company please be safe.
The salesman was very knowledgeable about the windows. They answered every question that I had. Very nice and professional.
Friendly people quality materials
Overall a great product and easy to deal with.
Quality and service.
You work was less then professional. You used old products. Your sells person lied .it took two months to do a three day job . Sent felons to my home . This is a big deal because my wife and daughter both work in the justice department. You put there lives at risk.
Good quality material and nice installment job done.
It appears to be good quality.
Great value, friendly installer team, fast install.
Return customer because of great quality and customer service.
The service, the communication, the professionalism
Got project done in a timely fashion and it was proficiently built.
The crew that installed our windows were hard workers, they worked well as a team and were respectful and kind.
The installer did a terrible sloppy job at installing my new door- the door also has many scratches all over it. This is unacceptable to pay all this money for a sloppy install and a defected door- We will see if champion does the tight thing and fixes this
When we were told that the window problems would be fixed in 3-4 weeks, and here we are, still waiting and now finally have an appointment 11-12 weeks later is not acceptable. Champion needs to be honest about the timelines.
Conveinence, ease of purchase and installation, proffessionalism of sales and installation crew, QUALITY of product, simplicity of warranty
Third time I have used champion. Extremely happy with process from decision making to installations.
The cost the wait time and poor follow up
An 8 isn’t bad. Communication was just ok and we don’t like the color of the door, but the quality is top notch and the everyone was professional and accommodating.
Just waiting on the job to be finished.
Difficulty with scheduled installation. We were given a date and time windows and specific instructions as to how to prepare
We followed those instructioWe told and received emails that they would arrive between 9-11 am. We received a call at 9:20 that morning that the installer was sick and they would not be able to reschedule until Monday of the following week. We were not happy with this and contacted your "customer service" dept and spoke to Brittany who said she would check on an earlier time. I was on hold for 15minutes when she finally came back on the line and said installers would be there today and would contact us when they were on the way. At 2 when we hadn't heard from anyone we contacted the installation number. They informed us that they had no record of the call and wouldn't be there today. We expressed our dissatisfaction with the new date. After lengthy discussion they finally agreed to have someone come the next day. Not great customer service.
The guys were on time and worked hard the whole time! They did a beautiful job on our windows and cleaned up afterwards. Great crew of guys!
First of all, the installation crew was very professional and well organized. They arrived and the crew immediately began setting up in our garage. They completed the whole job in just a few hours, cleaned up the minimal debris, and were done by lunch time. We certainly were impressed with the efficiency of this group. This part of the experience I would rate as 10+. The same goes for the quality of the Champion Windows.
The windows are attractive inside and outside. They reduce outside noise.
They kept their promises. I'm very satisfied in their work. I highly recommend service to other customers.
The windows look great and were installed quick.
Installation was great, sales team was great, product has been awesome so far.
I’m pleased with the windows
Appreciated the entire end to end process and experience. The sales presentation to the installation was very professional.