The salesman didn’t know some of my windows were required to be tempered glass so when the installer came to measure my windows he told me to meet building codes they had to be tempered. So I had to request tempered glass so of course the price went up. Then when they came to install the picture window (tempered glass) it was scratched by the manufacturer. So they ordered another one. When they came to install it, it was 3 inches too wide. So they ordered another one. When it came, it wasn’t tempered glass. Finally got the fourth one installed about 10 weeks later
did a nice job.
better sales communication
Where do I begin? Twice the material needed was ordered, and when questioned I was lied to and phone calls and texts ignored which suggests fraud, waste, and abuse. The craftsmanship was grossly inadequate and the construction manager William said they don’t do frame work jobs (after project began) and that the salesman that came out shouldn’t have agreed to the work. I was guaranteed a water-tight, air-tight, and fully insulated sunroom. I sent videos to the construction manager William of water running in and huge gaps leading to outside open air after they submitted the work was completed. The Sheetrock was unfinishable with tapered edges against rough cut non-tapered edges and I had to pay someone else to correct it and to properly seal the end of wall and base from water intrusion because they refused to show back up. I will shout from the roof tops for as long as I live that no one should ever do any business with Champion!!
The sample showing where the heat transfer is greatly reduced was one of the selling points for us. We will know this summer how it all pans out and if the glass investment was worth it.
Professional, friendly technician's.
Customer service was lacking
The install was great and guys did a great job
Our sunroom is exactly what we wanted.
From the rep that met at our house to the install crew that did the work all were friendly and outstanding work
High quality materials.
See below
The installers were professional, knowledgeable and quick.
I received a great product and amazing service
Did a great job from start to finish
very professional job, with installers pay close attention by not leaving any debris.
Good communication.
The windows are great,attractive and very easy to clean. I don't feel a draft any where.
I would recommend champion to my neighbors and friends.
Great quality
Top notch service and quality.
Everyone from sales to installation were professional and efficient!
Workers were polite and kept everything clean. No mess left for me. Love the new specialty round and arched windows.
Excellent work, quality and real craftsmanship
The team that installed my windows was very knowledgeable and professional. I am very pleased and satisfied with the work that they did. I would definitely recommend the team and Trevor Hjstch