I like the quality and the look of the windows.

Love love love the windows. I was impressed with the reps presentation of their products. Measuring for windows was done within a week. Then that was the last I heard from Champion for 4 months. I called my rep, and he never returned my phone calls. I almost forgot I ordered windows. The communication with Champion is very poor.

Efficient service, quality windows

Isaac Zamora, the Champion representative , was on time, answered calls and knowledgeable about the product.

Install was quick . No damage to the house inside or outside. Finish off beautifully inside and out

Liked the team responsible for the sunroom installation.

Windows have made a great impact in the rooms they were installed in, the difference was noted immediately

Liked the windows.

Not even two months after the install, it rained and one of the big windows leaked the living room. I tried calling every number listed in the sales folder, left 3-4 voice-mail, and even called back the following day and did the same thing. No one has bothered to call back. Terrible communication. That's not even taking into account the install itself.

Your company is not upfront with customers about prices--no individual price list is given for windows. Your company is not open about the windows NOT being EnergyStar--in fact, you deliberately mislead people with your graphics that are on papers and your website--and the windows are not eligible for energy rebates of any kind.

There were multiple delays in my product, broken windows and the door was measured wrong multiple times.
Customer service was poor and I did not get an answer from customer service or the local office for over 4-5 months.
When I did I asked for a discount or some sort of compensation for the poor treatment as a consumer and there was nothing corporate was willing to give me. Instead I had to pay in full to receive my delayed product and then the local team made sure to cover their butts by taking pictures of the finished product to make sure I couldn’t come back and complain. They even said corporate wants documentation that everything was installed without damage. I hated my experience and inform everyone I know that I was treated like this.

They're easy to do business with from beginning to end.

Couldn’t get ahold of them, 2-3 months to install windows, they ordered the wrong size windows

Installation went well the fellows Anthony and Tim did a great job. They were friendly, careful and payed attention to details.

Your salesperson said we could apply for Energy Star rebates for our windows but Champion does not provide an itemized invoice which is required for the rebate.

Communication could have been much better.

See below

It would have been very helpful if the sales person Richard would have had a sample of the slider window with him when he came to my home.

Quality of Windows is great

We have left messages regarding our windows in kitchen and bathroom not able to open. Person was sent to check this problem and kitchen window not resolved. We would like someone to give some attention to this costly window installment

I love love love my French doors. They are amazing. I don't know how I went this long without them. They did an amazing job, so professional and went through every step that they did to get the job done.

From start to finish all the employees were very accommodating and very professional! Each one took the time to research the many questions that I had on warranties, installation techniques, and insuring that the finished product met my expectation and beyond!!!

The material quality and installation appearance exceeded my expectations.

Great experience from initial contact to installation.

Current and Prior experience with Championno