They were referred to me through my insurance company, and their service was excellent.
The work was good, but the timeliness was not.
A lot more details of the procedures and equipment on the proposal.
A portion of work had to be redone a few times before successfully completed. Household belongings were damaged.
They had a fast courtesy response.
Treated me like family.
The communication is great throughout the whole entire process.
Very friendly and aware that I had a little child in the home.
I would never recommend Ati due to workmanship, miscommunication, the completion of my home and the falsified charges that I was charged where I never had damages in certain part of my home and never had certain things in my home such as a dish washer. I still have to make corrections to my home.
Nothing has been done yet. I have the appraisel done. But everything is still hasn't been done. I can't tell you how anything about the work.
Professionally and I couldn’t complain and I was use them again sometimes in the future thank you so much
Good work and very professional.
Everyone was super nice and they did a great job. The plumber and the rug installer also did an excellent job
It took me over six months to have this project started. And then they changed project managers twice.
They have to work on their organization and communication.
They were excellent to deal with. They responded to all my requests.
We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.
The job got done, it was just a hassle from the first moment on. It literally took months to get one day of work done.
Responsive, quality of work, professional and friendly
The team did a great job, was clean, and professional.
They responded quickly to our request to provide an estimate to repairs the damage from a leak in the MBR.
Cost was expensive. Service was exceptional
When I asked to extend my drying out time they where very accommodating.
As of now, we don't know of anyone looking to do a restoration or even a new project. If I am ever asked, I will surely recommend ATI.
Most of the team was professional and had a successful outcome as a priority.