We were told up front by Ron Heverly that the job would take about 5 weeks. It took over 4 months due to poor communication, committing to dates and never showing up.

Communication between different teams could be better. Someone came out to quote the repair before remediation had been completed and I feel like we lost time waiting for updates on project progress to make their way through different people. I also feel that the communication to me could have been better about what stage the project or approvals were in and there was some lack of transparency about what the hold up was in getting my repair quote approved. Everyone was very professional when communicating with me and everyone who actually came to my house to perform work or inspect was great and very easy to work with, I was overall happy working with ATI though I wish the process did not take as long as it did.

You people can't follow directions you threw away stuff you were told not to throw away about 10 times in my dresser that I had since I was born had my.mother's ashes in it along with many valuable things that I had for a very long time you also threw out a hutch from living room that was given to me by my.mother which I also said about 10 times not to throw out but you and your crew who i paid an extra $100 to not throw those things out they took the money and still couldn't follow directions your crew sucks majorly I will never recommend you to anyone

Quality work, listened to what was important to me.

Connor doesn’t reply to my messages. All timelines have been wildly inaccurate

The quick response to temporarily close up the house after a windswept tree split the house.

They did a great job for us.

Jason was great at responding promptly.

They were referred to me through my insurance company, and their service was excellent.

The work was good, but the timeliness was not.

A lot more details of the procedures and equipment on the proposal.

A portion of work had to be redone a few times before successfully completed. Household belongings were damaged.

They had a fast courtesy response.

Treated me like family.

The communication is great throughout the whole entire process.

Very friendly and aware that I had a little child in the home.

I would never recommend Ati due to workmanship, miscommunication, the completion of my home and the falsified charges that I was charged where I never had damages in certain part of my home and never had certain things in my home such as a dish washer. I still have to make corrections to my home.

Nothing has been done yet. I have the appraisel done. But everything is still hasn't been done. I can't tell you how anything about the work.

Professionally and I couldn’t complain and I was use them again sometimes in the future thank you so much

Good work and very professional.

Everyone was super nice and they did a great job. The plumber and the rug installer also did an excellent job

It took me over six months to have this project started. And then they changed project managers twice.

They have to work on their organization and communication.

They were excellent to deal with. They responded to all my requests.

We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.