The quality of the materials and home in general seem very high
The builder has not addressed all of the items we listed on our day of closing walk through. Also, the builder has not responded to several attempts to correct issues.
This community was recommended to me by a family member.
I love my house. I love the whole finance department through Ashton Woods; I just don't love the project manager and the warranty.
Overall above average good experience, already recommending Ashton Woods to people around.
Built quality is not great. Too many corners cut
Although I have only had the opportunity to work directly with Andrew, Ashton Woods’ representative, I want to recognize the outstanding service he has provided throughout the various issues and concerns we have experienced since moving into our home. Andrew has been professional, communicative, responsive, and proactive in ensuring that identified issues are addressed and corrections are completed in a timely manner. His dedication and willingness to help have been greatly appreciated.
While we continue to work on some outstanding concerns regarding the home and the overall construction experience, I want to make it clear that my feedback regarding Andrew is very positive. He has been a pleasure to work with and has demonstrated a level of customer service that deserves recognition. I hope the remaining issues will continue to be resolved satisfactorily so that we can have the positive homeownership.
workmanship of the house lacked, service from the HOA and Ashton woods communication is non existent. The warranty portal doesn't work right. I had to figure a work around to get claims to go in. Things that were promised to be done on the blue tape were not done and have taken months and constant reminders
Ashton Woods provided us the opportunity to purchase our first home for our family. We could not be more pleased with the home and all the help Ashton Woods provided us during this milestone moment for our families future.
I would never recommend Ashton Woods to anyone
You refused to remove trees and brush that were cut down during land clearing and thrown at the back property lines. Was told it’s not your responsibility.
I would highly recommend Ashton Woods Homes to friends and family. Ashton Woods creates a great product that allows buyers like me to customize their home and truly bring their vision to life. The quality of the build is top-notch, and the attention to detail has been impressive throughout the process. Additionally, the customer support from Taylor has been absolutely amazing. He has been responsive, knowledgeable, and genuinely committed to ensuring a positive home-buying experience. Overall, we have been very pleased with our decision to build with Ashton Woods.
Still waiting on my slider door to get fixed, AW knew it was bad 3 months before I moved in 2 months ago and still not fixed. Bern a laundry list of issues with the house and less than satisfactory urgency by Ashton Woods.
I recommended Ashton Woods Homes to my dad, and he is actually buying a home in that same neighborhood.
My experience was fantastic! The sales rep, Royce, was so easy to work with and answered all my questions. My construction manager, Aaron, stuck to the schedule, had regular meetings with us and fixed anything we needed.
A few days after moving in there was rain and I got a roof leak in the garage. I put in a warranty claim and the process still hasn't been completed. The first person came out in August but the claim still hasn't been finished. The project manager stopped answering my calls.
We will recommend Ashton Woods Homes to anyone we know looking to purchase a new home.
I liked everything. The entire staff, from sellers to builders. The location. The house styles. All doing whatever they can to help me.
We had such a positive experience. From start to Finish Andy Perez made everything so smooth and easy. Dustin Zigmond the construction manager was extremely knowledgeable and walked us through our whole house and gave us every detail it made us very confident in knowing our home.
Great customer service
Positive interactions, responsiveness, and support
Beautiful home! Layout very convenient & so far no issues.
Overall great experience and a higher quality builder than we have used in the past in the Phoenix Valley.
In our neighborhood yes, Rick would be why we recommend buying here to someone
We had a 5 star experience purchasing a home from Ashton Woods. I would recommend any family or friends to give them a chance. Josh and Ignacio are great part of the team and were especially helpful during the process.