You know why…
The personnel were very personable and knowledgeable. From the signing of the sale to the final walk through, every concern was addressed and satisfied, and in a very timely manner. Communication was above and beyond. All the workers were polite and considerate, working diligently to complete their tasks.
Price, punctual, and quality.
Professional, attentive to detail especially with the prepping which I really appreciate
I think having one main person to contact would be helpful. We felt like we were talking to numerous people throughout the process and it would have been nice to have one main contact
There were a couple issues, and they did come out and correct them.
The initial paint was excellent. Alliance Painting even did extra work. However, the follow-up and trying to get in touch with them were difficult.
Excellent customer service and attention to detail tfrom beginning to end.
Absolutely!
Profesional, clean, clear communication and competitive pricing.
This seems to be a marketing company with great brochures and sales people but the actual work is done by unskilled labor you can hire off the street. The disappointments are too numerous to list all of them but simple cleanup not done, spilled black paint on expensive white limestone not cleaned up, gutters not cleaned out as stated in brochure, wrought iron fence to be painted was originally done haphazardly. It took two or three trips back to finally wear out their welcome. I expected a professional type crew and they were not. Couldn't speak English so it was difficult to communicate, project manager was only on-site for few minutes each day. I would find and independent painter that cares about doing an excellent job for himself if I had it to do over again.
The two people they sent were not quality painters. I had to follow them to make sure they didn’t leave drips, and one of them basically ruined my living room wall when he tried to fix some dents with texture. I had to have someone else come and fix things after they left.
The “crew” of one showed up @ 4:40pm on first day. Needed MY tools, air compressor, water hose to do job. Pressure washed house before removing gutters. Salesman came out next day to start removing gutters. Showed up with no ice chest and wanting to use mine. Lead man spoke ZERO English. Asked me what to do. Crappy paint job. High pressure sales tactics.
In general well done. There was some bleed over on the trim cut-ins and granite.
We weren't notified about how bad the spray fumes from the oil based paint would be nor how long the odor would last.
Work was great. People were great. Price was held firm. Delays made it a 5 day project. That was the only semi-negative
I would say the quality of work by the trade was fantastic. It was more of a management issue.
Communication, pricing, and the results all exceeded our expectations
The job the team did on my house was absolutely amazing! I love it. It looks like a new house. I also appreciate the communication. The team always communicated when they would be here , and how long the project would take. My son said the crew worked very hard;especially in the Texas heat. Way to go Alliance.
Professional and to the point in presentation, painters did what was presented and expected
Very good workmanship and professional
Great job. Quality workmanship.
Smooth process, great quality work, went above and beyond to meet and exceed expectations.
Overall they were attentive. Scheduled quickly. And their prices were super competitive.
Very happy I called Alliance Painting.
NA
From the quote to the final walkthrough, Alliance and its representatives were professional, thorough and ready easy to work with.