Staff is very courteous and welcoming. Well designed homes, the build process is efficient, and finished on time (which is a real bonus). Free design consultation was really helpful in selecting flooring, cabinets, finishes within the items and levels offered. Interactions with the sales manager was quite positive and really helped us make a decision to move forward with a purchase. The commitment to quality homes has been demonstrated at their followup on the 45 days.
Quality and service
The most important aspect of our experience was that, although we approached the purchase with understandable anxiety, unsure at which stage we might encounter difficulties as foreigners ( we are from Turkey, and the house is for our son studying at VT), every phase of the process progressed smoothly in a way that reassured us and never made us feel like outsiders. That sense of confidence and ease throughout ultimately made the entire experience a truly happy one for us.
Yes, I recommend Stateson Homes, it is a good company to deal with; its people are friendly and address most of customers inquiries.
Professional. On time. Listens to homeowners.
I would recommend Stateson to anyone. Everyone who worked to help build our home was knowledgeable, professional and
easy to work with. You will be happy with the process and end result.
We have had a host of more significant issues with our house and yard since day one. While response was quick initially it still took multiple visits to address the same issue because the repair was not done well. Fortunately, we are now working with Jasen and he is addressing all of our issues in a timely manner AND he is personally making sure the repair is done right.
The entire process kept us completely informed and knowledge of every step.
The process was straightforward, everyone was transparent and honest, and I felt genuinely valued as a customer and soon-to-be member of the Town Center.
I was kept informed throughout the process, questions encouraged and answered. My home was completed on time and 3 weeks ahead of original schedule. Use of the NoviHome app was great to communicate with the project managers and to be kept abreast of the home building project. I loved receiving the weekly pictures of each phase. Everyone was professional and friendly that I worked with in this home building project.
We had a positive experience working with Stateson to build our townhome.
Professional & Organized - All updates were included in the app and they were ahead of schedule during the entire building process making it go very smoothly!
Stateson was easy to work and communicated regularly during the building process and after.
Loved the team. John, Tristan, Brian, and Emma were an absolute joy to work with!! Couldnt recommend them more.
I have recommended you all to several people.
The HOA team is very difficult to deal with and arrogant.
We did not have a good experience and from speaking to other new homeowners in the community they shared alot and even worse experiences they had. I would not want anyone else to experience this.
Absolutely! The team was very professional and we recommend Stateson Homes to all of our friends
Process was very simple from contract to keys
Easy to work with and communicate weekly through the building process so you always know the status of your home. House was completed two weeks ahead of schedule.
Professional & Organized - The developers were great! The sales staff was a bit more disorganized, and I waited outside for over 30 minutes on my closing date because someone forgot to show up and let us in.
We had high expectations for Stateson Homes based on the recommendation from our realtor and we have not been disappointed. The entire process from our first contact with the sales staff, the design meeting, the weekly progress updates from the Project Management team, the thorough and informative pre-drywall inspection through the on time delivery of our house has been nothing short of outstanding. We are very happy to be proud owners of a Stateson Homes house.
The sale manager is very rude. The company staff also purposely refuse to reply emails.
I would recommend due to the quality of the home and ease of overall experience. Gave 4/5 due some misinformation during sales meetings and initial stages of process.
Well defined process with weekly feedback. Schedule commitments were met Quality is very good.