We were very pleased with our experience with Window World, from the ease of scheduling an appointment to final installation of our windows. The sales representative, John Runk, who came to our house was wonderful, very informative, helpful, professional and quite personable. He was able to answer all of our questions and there were no high pressure sales tactics. We were kept informed about our window order from start to finish.
I am becoming disappointed. I am having issues, and I was told there is nothing they can do. I have been dealing with them for years, and now I am having trouble with them. The quality is not quite the same.
Everything about our experience with Window World was above and beyond our expectations. Everyone was friendly, capable, cooperative and professional. The windows were put in promptly with nice cleanup; so now we can sit back and enjoy their beauty.
I had all of my other windows replaced several years ago but needed to replace the ones in the recent addition to my house. Andy and Chris were my installers and I cannot say enough good about them both. The worked tirelessly to install these properly since it was new construction. They were here @ 8 1/2 hrs and only took a 15 min break! Work ethic that I have not seen in years. Kristi O'Rouke was my initial contact as she was the first time. I was very pleased with all the contacts from your Youngstown site. I would highly recommend them all to anyone!
Good company. Good employees
It is a little expensive.
Good bunch of guys that was installing. And the rep that came to start the process. And the guy that measured was good.
Everyone from the initial contact from the salesman through to the installation crew were knowledgeable and professional. We are very pleased with the windows - the quality is great and they look so nice. I would not hesitate to use them again or to recommend them to friends and family.
Yes, will recommend. No
Overall, I am satisfied with my purchase
They were professional, from Window World to the installer. From top to bottom, it was excellent service. I would highly recommend them.
They did an excellent job.
Everything about the proses was the best I could hope for. The salesman was polite, direct and explained everything completely. The installation was amazing, in the 2 windows and one storm door could be installed so quickly!
I am very happy with the experience, personel and product that Window World delivered! I will definitely recommend them to friends who might be looking to replace windows!
I am very satisfied with their service.
I was not satisfied with a problem we had with windows locking. A service tech was sent out to house and fiddled with some screws, but I feel for what I paid for the windows, I should have received a replacement window. Lock works, but I do not feel confident with it.
Window World was recommended to me through my family, and I'm glad they did.
The windows are nice, and the house is cooler. When the windows were installed, the outside was folded together, creating little gaps. I doubt that it is usual. When there have been storms and heavy winds, the windows have fared beautifully. Inside, the house is quieter. It is unclear if the gaps on the outside are usual.
We had other companies to our home and Window World had a quality window. We really like the safety latch so we can leave the window open when we leave with out worrying someone will get in. We have gotten numerous compliments on our new windows! We were so impressed we have already recommended Window World to family members.
The company's people were very gracious. I was worried about the guy and his wrist, but I assume that he is okay. They did a good job. I wish they stayed long enough to help me put things back where they were. I'm just joking.
Great company to deal with
Everyone is extremely nice & professional. Salesman was great, Lucille was wonderful keeping us updated with progression of the order, installers were neat, quick, efficient & polite. This was an overall great experience.
I have nothing but good things to say about window world of Youngstown! From meeting to get a quote all the way threw the install process and scheduling they made it easy and hassle free process! Couldn’t be happier with the new windows!
Checked several other companies, WW was cheapest and best quality of all of them!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Youngstown as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys