About surveys
GuildQuality surveys
Satisfaction
Of 6055 surveys sent, 2902 were responded to
Communication: Appt Setting
The Window World of Youngstown staff was courteous and professional when setting my initial sales appointment.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
97%
Clean & Safe
The job site is kept clean and safe.
97%
Sales Knowledge
The Window World of Youngstown salesperson was knowledgeable and helpful regarding my project.
97%
Recommend Install Crew
I would recommend the installation crew to a friend.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
Likely To Recommend
I am likely to recommend Window World of Youngstown to a friend.
93%
Reviews 2688
Filter Reviews
Of 2902 respondents, 2688 left a review.
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
No rating
Recent reviews
Greg S.
Kevin J.
Sara O.
Megan E.
Dave S.
Marquita S.
Response
Window World of Youngstown Marquita S., thank you for your glowing review of Window World of PennOhio! We're thrilled that Travis and Jason exceeded your expectations with their exceptional service. It's wonderful to hear that you appreciated the detailed explanations, flexible quote options, and the installer's meticulous work. Your satisfaction with the installation, cleanliness, and overall experience is exactly what we strive for at Window World of Youngstown. We're honored that our work has provided you and your husband with peace of mind. When you're ready for more windows, we'll be here to assist you with the same level of excellence. Thank you for your willingness to recommend us – it means the world to us!
Mike S.
Response
Window World of Youngstown Mike S., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that you're satisfied with your home's new appearance and that our presentation met your expectations. It's wonderful to hear that you had a positive experience with our salesperson, installation crew, and office staff. We truly appreciate your willingness to recommend us and serve as a reference. Looking forward to assisting you with vinyl siding in the future. Your satisfaction is our priority, and we're grateful for your trust in our services.
Lindsey B.
Virginia S.
Response
Window World of Youngstown Virginia S., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that our team exceeded your expectations with their politeness, courtesy, and excellent work. It's wonderful to hear that you found everyone, from the salesperson to the installation crew, to be outstanding. We truly appreciate your willingness to recommend us and serve as a reference. While we understand you may not have future projects planned, please know that we're here if you ever need us again. Your satisfaction is our greatest reward, and we're honored to have earned your trust and positive feedback.
Jennifer R.
Nick R.
Response
Window World of Youngstown Thank you so much for completing the survey and for your kind feedback! We're glad to hear you were happy with the efficient work and the care our team took with your windows
Tyler G.
Review in Grove City, PA
The company is efficient and use a quality product.
Response
Window World of Youngstown Thank you so much for your feedback! We're glad to hear you were pleased with the efficiency of our team and the quality of our products. It’s great to know the crew made a positive impression as well. If you wouldn’t mind, we’d really appreciate it if you shared your experience in an online review—it helps others learn about the service we strive to provide every day. Thanks again for choosing Window World!
Debbie F.
Response
Window World of Youngstown Thank you so much for your feedback! We’re glad to hear you felt supported and well-informed throughout the process. It's always our goal to be available when you need us and to provide the answers you’re looking for. We truly appreciate your trust in us!
Chris C.
Donald V.
Stephanie A.
Response
Window World of Youngstown Thank you for the great feedback! We're so glad to hear that your experience was smooth and satisfactory from start to finish. From the first visit with our sales rep to the final installation, it's our goal to make the process as seamless and stress-free as possible. We truly appreciate your trust in Window World and look forward to helping with any future projects you may have!
Alan B.
Pam K.
Response
Window World of Youngstown Thank you so much for your kind words! We're thrilled to hear that you had such a great experience from start to finish—and that you’re loving your new windows.
At Window World, we strive to make every step of the process smooth and stress-free, so it’s incredibly rewarding to know we met that goal for you. Your recommendation means the world to us!
Please don’t hesitate to reach out if you need anything in the future. We’d be happy to help again.
John S.
Response
Window World of Youngstown John S., thank you for your positive review of Window World of PennOhio and Window World of Youngstown! We're thrilled you had a great overall experience, especially with our installation crew. We appreciate your feedback about checking our products before delivery. We've addressed the screen issue, and we're glad we could resolve it promptly. Your input helps us improve our services. We're committed to delivering top-quality products and excellent customer service. Thank you for considering us for referrals. We look forward to serving you again in the future!
Ronnie J.
Caroline M.
Jayme H.
Susan L.
It was very fine and they did good work.
Robert R.
Ernest L.
Jeffrey K.
Review in Monaca, PA
I like the looks of the window that I chose.
Response
Window World of Youngstown Thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that you like the appearance of the window you chose. Your high scores across all aspects of our service, from the sales process to installation, are truly appreciated. We're glad our team met your expectations in professionalism, knowledge, and workmanship. While you've indicated no current need for future business, please know that we're here if you ever require our services again. Thank you for considering us for referrals. We value your trust in Window World and are committed to maintaining the high standards you've experienced.
Dave D.
Megan E.
Response
Window World of Youngstown Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that everything—from scheduling to installation—went smoothly and professionally. It’s great to know our team made such a positive impression, especially our scheduling coordinator and the sales and install crews. We'll be sure to pass along your compliments—they’ll love hearing this!
We’re thrilled you’re happy with your new patio door, and we truly appreciate your trust in us. If you ever decide to move forward with that siding project in the future, we’ll be here and ready to help!
Jody S.
Response
Window World of Youngstown Thank you so much for taking the time to complete our survey—and for your kind words! We're thrilled to hear that you were pleased with your experience and that everything from the install crew to the scheduling process met your expectations. Finishing the job in half a day is something we’re proud of, and we’re glad it made a difference for you.
If you ever need us again in the future—whether it’s for doors, gutters, or anything else—we’d be happy to help. And if you have a moment, we’d be incredibly grateful if you could share your experience in a quick online review. It really helps others learn about what we do! You can leave a review here: [Insert review link]
Thanks again for choosing Window World of Youngstown!
Brad H.
Response
Window World of Youngstown Brad H., thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown. We're thrilled that you were satisfied with the timeliness and quality of the installation. Your high scores for our salesperson and installation crew are greatly appreciated. We apologize for not calling to inform you about the crew's arrival and for missing the initial appointment. This falls short of our usual standards, and we'll work to improve our communication. We're glad you consider us for future projects and hope to exceed your expectations next time. Your feedback helps us enhance our service. Thank you for choosing Window World!
Jon D.
Response
Window World of Youngstown Jon D., thank you for your glowing review of Window World of PennOhio! We're thrilled that Andy provided such excellent service and that you had a positive experience with our installation crew. Your feedback on the consultation videos is invaluable. We'll certainly look into condensing them to make the process more comfortable and efficient. We appreciate your willingness to refer us and are committed to continuously improving our service. Thank you for choosing Window World of Youngstown for your home improvement needs!
Jerry N.
Response
Window World of Youngstown Jerry N., thank you for your glowing review of Window World of PennOhio! We're thrilled that your experience with us was so positive, from the accurate estimate to the pleasant interactions with our team. Your satisfaction with our prompt response to your post-installation question truly makes us proud. We appreciate your recognition of our installation crew's friendliness and professionalism. It's wonderful to hear that you value our charitable efforts in the community and for the military. We're honored by your willingness to recommend us and look forward to serving you again in 2026 or 2027 for your future window replacements. Thank you for choosing Window World of Youngstown!
Michael P.
Response
Window World of Youngstown Michael P., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that every aspect of your experience, from the initial appointment setting to the final walk-through, exceeded your expectations. Your high scores across the board, particularly for our sales team's professionalism and knowledge, as well as the installation crew's quality workmanship, are truly appreciated. We're honored by your willingness to recommend us and grateful for your trust in our services. Your satisfaction is our ultimate goal, and we look forward to serving you again in the future. Thank you for choosing Window World!
Allen F.
Response
Window World of Youngstown Thank you for taking the time to complete our survey and for sharing both the positive and constructive feedback. We truly appreciate your kind words about the communication, salesperson professionalism, and scheduling. It’s great to know that those aspects of your experience met your expectations.
However, we are very sorry to hear about the issues you encountered with the installation crew. We understand how frustrating it must have been to deal with the mess left behind and the impact it had on your time. Please accept our sincerest apologies for the inconvenience caused.
We take your feedback seriously and will be addressing the cleanliness and quality of workmanship concerns with our installation team to ensure that this does not happen in the future. We want to make sure all of our customers receive a clean and professional installation experience, and we will work to improve in this area.
If there is anything further we can do to resolve this or if you’d like to discuss your experience in more detail, please feel free to reach out. We value your business and hope to have the opportunity to serve you better in the future.
Review
Good product good service
Response
Window World of Youngstown Thank you for your fantastic feedback about Window World of PennOhio and Window World of Youngstown! We're thrilled that you had a positive experience with our product, service, and team. It's wonderful to hear that Jason and his helper did a great job installing your new windows. We're especially pleased that you chose us again based on your previous experience with Jason. Your satisfaction with the finishing trim and professionalism is greatly appreciated. We're grateful for your willingness to refer us and for recognizing everyone you had contact with. Your loyalty means a lot to us, and we look forward to serving you again in the future if needed. Thank you for choosing Window World!
Sheryl F.
Response
Window World of Youngstown Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear that your experience with Window World of Youngstown was so positive from start to finish. It’s fantastic to know that our team, from the sales staff to the installation crew, was able to meet and exceed your expectations. We truly appreciate your kind words about Steve, Scott, Gary, and Malcolm. We are also grateful for your recognition of our communication throughout the process. We strive to make every step as smooth and efficient as possible, and it’s great to know that our efforts to accommodate your scheduling needs were appreciated. We’re thrilled that you love your new windows and are considering future projects with us. When the time is right for your next window replacement, we’d be more than happy to assist you!
Rob A.
Response
Window World of Youngstown Thank you so much for taking the time to complete our survey. We are thrilled to hear that you are completely satisfied with our services! Your feedback is incredibly valuable to us, and we truly appreciate your positive comments regarding our team’s professionalism, communication, and quality of workmanship. It’s great to know that everything met your expectations, and we’re glad we could deliver the high-quality work you were hoping for.
We also appreciate your kind words about our installation crew and salesperson. Your acknowledgment of their efforts means a lot to us.
Robert C.
Sharon D.
Response
Window World of Youngstown Sharon D., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled to hear that every aspect of your experience, from the initial appointment setting to the final walk-through, exceeded your expectations. Your high scores across the board for our sales team's professionalism, knowledge, and accessibility, as well as our installation crew's workmanship and communication, are truly appreciated. We're honored to have earned your recommendation and are grateful for your trust in our services. Thank you for choosing Window World for your home improvement needs. We look forward to serving you again in the future!
Tony D.
Response
Window World of Youngstown Thank you so much for taking the time to complete our survey and for sharing your detailed feedback. We are thrilled to hear that you were 100% satisfied with various aspects of our service, including communication, professionalism, and the quality of our installation crew. Your satisfaction is our top priority, and we truly appreciate your kind words.
Andrea R.
Response
Window World of Youngstown Thank you so much for taking the time to complete the survey and for sharing such positive feedback! We are thrilled to hear that you were completely satisfied with every aspect of your experience, from the communication to the installation crew and the quality of workmanship.
Dwain N.
Ed H.
Leonard L.
Cochran F.
Response
Window World of Youngstown Thank you so much for taking the time to share your experience! We’re thrilled to hear that you were completely satisfied with the entire process and that the job turned out as expected. Your positive feedback means a lot to us.
We also appreciate your kind words about our sales team and installation crew. It’s great to know that they were able to meet your expectations in professionalism, communication, and quality of work.
Sue B.
Charles F.
Attilio A.
GuildQuality
Feedback report
