Types of work

Types of work - They replaced my front door, and they also did my siding.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Clean

Clean - Left the ares very clean

Quality Of Materials

Quality Of Materials - The guality of the door is outstanding

Quality Of Workmanship

Quality Of Workmanship - The two men that were here did a fabulous job

Additional Comments

Additional Comments - The men were very curtesy and easy to talk to

Recognized Excellence

Recognized Excellence - I do not remember anyone's names, but I do want to recognize the people who were there the day of the project for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They finished the work much faster than I was led to believe. I was very pleased when they were done as quickly as they were. It was very nice.

Additional Comments

Additional Comments - Everyone was very friendly and professional. They were not afraid to say they would do something but it would not be a good idea. They were good at giving advice. Because of their advice, i ended up with a les expensive window. They were very helpful advising me of the plan.

Recognized Excellence

Recognized Excellence - The supervisor provided me with photos of work that needed to be performed in ensure a safe and tight roof. Tim came out to the house to look at the roof and we decided to go forward with a new roof on the main house.

Areas Of Satisfaction

Areas Of Satisfaction - I was quite pleased with the professional and courteous service throughout the entire process.

We were pleased with the service from start to finish.

Recognized Excellence

Recognized Excellence - The person who quoted the job and the installation crew. Especially the manager.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with the availability of the windows and with installing my windows in very poor weather.

Clean

Clean - I knew before they started they would be efficient. They surveyed the area and set up Everything to avoid a mess.

Recognized Excellence

Recognized Excellence - I’m sorry I forgot their names but if you can please recognize them.

They all had exceptional manners and communication skills, as well as their work skills.

Recognized Excellence

Recognized Excellence - All 3 workers were exceptional. I would add their names, but I can't remember them.

The men were friendly and cleaned everything up when finished. They did a great job. The trim around the outside of the window finished the look.

Recognized Excellence

Recognized Excellence - The man who came, I think Jeremy, was fantastic

Additional Comments

Additional Comments - The whole team was amazing, from the man who did our quote, the actual installer and the young lady in the office top to bottom great experience and look forward to replacing the rest of out windows in the future

Quality workmanship.

Types of work

Types of work - Garden window in our kitchen

Clean

Clean - Spotless clean-up.

Safe

Safe - Helped with outside installation by sturdy and safe scaffold.

Communication

Communication - Contacted us when kitchen garden window was ready.

Recognized Excellence

Recognized Excellence - The team that put in our kitchen garden window, they will be installing our new front door and new bow window.

Areas For Improvement

Areas For Improvement - Not applicable.

A few years back Window World installed new windows for us. When we needed gutter protection, they were the obvious choice to call based on past performance and they stand by their workmanship and products!

Communication

Communication - Including post job completion with an onsite visit and a follow up phone call !

Schedule

Schedule - Scheduled even earlier than originally planned!

Areas Of Satisfaction

Areas Of Satisfaction - Completely satisfied!

Recognized Excellence

Recognized Excellence - All that were here doing the job acted professional and were extremely knowledgeable in their assigned tasks.

Areas Of Satisfaction

Areas Of Satisfaction - All areas were just fine.

We would highly recommend Window World for their outstanding work! Several residents here at Canterbury Woods have hired Window World for their needs…all were extremely positive about their experience!

Clean

Clean - It was immaculate when they left!

Safe

Safe - Yes, the job site was completely safe during installation.

Communication

Communication - Communication was excellent throughout the entire process.

Quality Of Materials

Quality Of Materials - Top of the line quality!

Quality Of Workmanship

Quality Of Workmanship - Workmanship is excellent!

Professional & Organized

Professional & Organized - Very professional and very well organized!

Recognized Excellence

Recognized Excellence - The young men that completed our window installation were very professional and respectful of our space. They left the room in immaculate condition which we so appreciate. From meeting with Linea in September to installation in November, the entire process was seamless! Thank you so much!

Areas For Improvement

Areas For Improvement - Window World exceeded our expectations!

Additional Comments

Additional Comments - If needed in the future, we will definitely hire Window World for our needs.

Quality Of Workmanship

Quality Of Workmanship - The work has improved the heat efficiency in my house, and now it is much quieter.

Areas Of Satisfaction

Areas Of Satisfaction - The quality and professionalism of the work met and exceeded my expectations.

Recognized Excellence

Recognized Excellence - Tim has always been very easy to work with. I would give him credit.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations. They did everything top quality.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Additional Comments

Additional Comments - They have always been wonderful to work with. They are always on top of estimates, process quickly, and do a good job. I would highly recommend them to anyone.

Recognized Excellence

Recognized Excellence - Jonathan & Steven did a great job!

workmanship excellent

Recognized Excellence

Recognized Excellence - Craig,Eric,Tommy and Jay and the rest of the workers

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - construction area side of house

Additional Comments

Additional Comments - a great company to work with and a Great team of workers

Areas Of Satisfaction

Areas Of Satisfaction - We were kept up-to-date every step of the way, and they didn't use any cheap sales gimmicks to earn our business. The work was done on time and everyone involved in the process was very professional and friendly. We very much like that everyone involved works for the company, and there are no outside contractors to deal with. We are very satisfied with the entire process.

Types of work

Types of work - Ridge vent

Recognized Excellence

Recognized Excellence - Tim, Brian, Josh, Nick, Grace, Justin, Jordan

Areas Of Satisfaction

Areas Of Satisfaction - Good communication and teamwork

Recognized Excellence

Recognized Excellence - All involved in my project did a great job. Very professional and cleaned up the work area to look as it did before the work began.

Recognized Excellence

Recognized Excellence - Bryan was great, as well as the rest of the crew.

Types of work

Types of work - Interior glass sliding door

Clean

Clean - Totally clean - no debris

Quality Of Workmanship

Quality Of Workmanship - Very good workmanship

Recognized Excellence

Recognized Excellence - Project Manager that was on site (Tim ?) and the Team Leader Alvia (?) were both great .

Fit and finish is exceptional

Types of work

Types of work - Sliding glass door

Communication

Communication - Explained exactly how the door operates

Recognized Excellence

Recognized Excellence - Brian and his crew were fantastic

Additional Comments

Additional Comments - Project looks better than I expected

Recognized Excellence

Recognized Excellence - The whole crew

Areas Of Satisfaction

Areas Of Satisfaction - On site communication with the customer

Recognized Excellence

Recognized Excellence - Initially Tim and then Grace but I do not know the worke by nar

Areas Of Satisfaction

Areas Of Satisfaction - All good

Types of work

Types of work - They installed new siding on half of my house, rebuilt my front porch, foamed underneath in the crawl space and we replaced a window in the back of house.

Recognized Excellence

Recognized Excellence - I do not have his name, but the foreman on the front porch of the project was particularly helpful. The family, and I think his name was Aaron, checked in during and after the project, which I appreciated.

Areas Of Satisfaction

Areas Of Satisfaction - All of the work they did met or exceeded my expectations.

Additional Comments

Additional Comments - It was all positive, and I have made one referral already who used them for a window replacement.

Very proffessional

Quality Of Workmanship

Quality Of Workmanship - Inside and out look great!

Recognized Excellence

Recognized Excellence - I unfortunately forget the installers name but he was fantastic and great to talk to.

Areas Of Satisfaction

Areas Of Satisfaction - The entire process start to finish was outstanding

Recognized Excellence

Recognized Excellence - Every one was very professional.

Areas Of Satisfaction

Areas Of Satisfaction - Did an excellent job.

The crew that came here were great, Very professional did a outstanding job.

Clean

Clean - Great job cleaning up, nothing left behind.

Communication

Communication - Kept me always informed.

Quality Of Workmanship

Quality Of Workmanship - Could tell right away they knew what they were doing .

Schedule

Schedule - Ahead of time.

Value

Value - Had additional quote before job, they had best offer.

Recognized Excellence

Recognized Excellence - Crew chief was super along with person that quoted job.

Areas Of Satisfaction

Areas Of Satisfaction - Satisfied in that I will have them back for another project.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Window World was professional and kind. The job was very well done.

Recognized Excellence

Recognized Excellence - I want to recognize everyone for their exceptional service. From the salesperson to the installers, all were very professional.

Types of work

Types of work - They also installed skylights for me.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone on my project.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations.

Types of work

Types of work - I had 3 windows replaced.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by communicating well, providing a clear estimate, doing the job well, and cleaning up after themselves.

Areas Of Satisfaction

Areas Of Satisfaction - The job site cleanliness was very thoughtful. I found nothing in my yard weeks or even months later. They their own quality check on the windows. One came damaged and they were up front about it instead of trying to hide it and they even replaced it.

We have used Window World in the past and they are very professional. They did great job explaining everything to us. We had some hiccups along the way but they took care of it and followed up.

Recognized Excellence

Recognized Excellence - Everyone from inside the office to outside on the job was great.

Areas Of Satisfaction

Areas Of Satisfaction - The exceeded my expectations in repairing the header.

Recognized Excellence

Recognized Excellence - I would like to recognize all of the workers for their exceptional service. They were all good.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Recognized Excellence

Recognized Excellence - The whole team: Brian and Kyle(a) and Mike

Additional Comments

Additional Comments - The windows are beautiful—the space was clean and we are very happy with the results

We were so incredibly impressed with everyone at Window World. From sales to project foreman to workers, everyone was professional and friendly.

Contractor Knowledge

Contractor Knowledge - They advised us of our options and made helpful recommendations without any pressure.

Professional & Organized

Professional & Organized - The whole project ran on time.

Communication

Communication - They walked us through what to expect with the process and kept to that. On site, they discussed with us what they planned and informed us of progress each day.

Installation Crew

Installation Crew - The crew(s) arrived on time, worked hard throughout the day, and did an impeccable job cleaning up so that our dogs were safe in the yard.

Shingle Appearance

Shingle Appearance - Yes, it looks like we have a new home!

Clean & Safe

Clean & Safe - Yes! We were concerned about nails or staples because we have two dogs who play in the backyard. After the first day, we went out to inspect the cleanup before letting the dogs out, and we were so pleased. Not a scrap was left behind.

Work Done Right

Work Done Right - Absolutely!

Problem Resolution

Problem Resolution - Yes. Only one challenge was brought to our attention during the project. It involved the flashing around the chimney. The foreman advised of the situation and explained how he would resolve it. We went with his recommendation and are very happy with the results.

Schedule

Schedule - Absolutely! We were amazed at how efficiently they worked.

Appointments & Meetings

Appointments & Meetings - Yes, for each and every one.

Value Received

Value Received - And beyond.

See It Near Me

See It Near Me - Happy to give recommendation and have house viewing upon request.

Areas For Improvement

Areas For Improvement - Absolutely NONE

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations in every way.

Recognized Excellence

Recognized Excellence - Really, everyone was exceptional. Grace in particular was kind and patient. She even sat with me personally to complete the contract and financing application online, due to my technical challenges. That's above and beyond.

I had a fantastic experience with Window World. It was very easy, efficient, and made me feel very comfortable going with them.

Recognized Excellence

Recognized Excellence - I wish I could remember the names of the installers. The installation guys were great. Everybody throughout the whole process has been great.

Areas For Improvement

Areas For Improvement - Window World did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Window World exceeded my expectations in every aspect.

Areas Of Satisfaction

Areas Of Satisfaction - Window World exceeded my expectations with everything related to the installation.

Recognized Excellence

Recognized Excellence - Anna in te showroom was excellent helping me to figure out what i wanted.

Nothing to add.

Areas Of Satisfaction

Areas Of Satisfaction - Everything window world did here was excellent.

Additional Comments

Additional Comments - I will call on window world again if I have a need.

Recognized Excellence

Recognized Excellence - All workers and foremen

Areas Of Satisfaction

Areas Of Satisfaction - All work met or exceeded my expectations

Additional Comments

Additional Comments - Wonderful experience, very satisfied with work, and would gladly hire again in future.

Recognized Excellence

Recognized Excellence - The People I interacted with were all wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - They did the job we hired them for. They were pleasant to deal with.

Additional Comments

Additional Comments - It was a great experience

I thought they did an excellent job and their people are very professional, on time, and clean up everything around and I am very happy with their work.

Recognized Excellence

Recognized Excellence - The person who ran the job here, I called him Jacob and they should never let him go. He is great at what he does. He ran the job perfectly.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - The Forman and the project manager provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded expectations in all areas.