About this company
Window World of Western Massachusetts
Window World of Western Massachusetts is your complete exterior remodeler, specializing in windows, doors, siding, roofing, gutters, garage doors, skylights and more in Hampden, Hampshire, Franklin, and Berkshire counties.
Types of work
GuildQuality surveys
Badges
Photos 9
Satisfaction
Of 2739 surveys sent, 1407 were responded toReviews 1339
Of 1407 respondents, 1339 left a reviewRecent reviews
Therese K.
Additional comments
Clean
Clean - My windows were installed beautifully and left the job site cleaner than when they arrived!
Safe
Safe - Always careful and safe!
Communication
Communication - good communication
Quality Of Materials
Quality Of Materials - Totally satisfied
Recognized Excellence
Recognized Excellence - I would get Window World again because they did great work and I intend to hire them again.
Additional Comments
Additional Comments - The workers are the best part. They are experienced and professional, very clean and responsive.
Liam H.
Paul H.
Additional comments
Professional & Organized
Professional & Organized - The crew that installed these windows were well organized, very efficient and gentlemen.
Christy D.
Additional comments
Recognized Excellence
Recognized Excellence - The installers were great. They were friendly, clean, respectful, and very good.
Dennis M.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the foreman on the job, Justin, for his exceptional service. He was very good at cooperating and letting me know what he was doing. I had some questions, and he was willing to stop in the middle of the job to explain to me and show me what he was doing and why he was doing it. He was instrumental in keeping the crew working at all times and making sure they had the products they needed. He was professional in a workman-like manner.
Bob A.
Beth B.
Bonnie B.
Review in Amherst, MA
I am likely to recommend.
Rusty C.
Paul C.
Review in South Deerfield, MA
This is the fourth family house we have done over with Window World. Always satisfied with the crew and the product. We highly recommend Window World and the crew leader, Arial.
Additional comments
Recognized Excellence
Recognized Excellence - Arial the lead man was extremely professional. He carefully explained everything.
Response
Tony A.
Additional comments
Communication
Communication - I would rate this 6 stars.
Recognized Excellence
Recognized Excellence - Nick was excellent. He's the owner. Josh and Seth were excellent. Those are the only three that I met besides the workers. They were all excellent.
Areas For Improvement
Areas For Improvement - No areas fell short of my expectations. Everything was great.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was exceeded. Everything was excellent.
Response
Pamela T.
Response
Heather L.
Response
Christine D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Window World exceeded all of my expectations.
Additional Comments
Additional Comments - Window World was very professional and completed the job they said they would in a timely manner.
Response
Gregory C.
Response
Judith H.
Additional comments
Recognized Excellence
Recognized Excellence - Very professional, organized polite answered all my questions, down to earth easy to talk to.
Response
Debra S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quick and efficient work in one day
Response
Jay D.
Irma L.
Review in Chicopee, MA
They were very professional and did great work.
Additional comments
Additional Comments
Additional Comments - They are very professional, their follow-up is excellent, and they do what they say they are going to do when they are going to do it.
Response
Deborah M.
Response
Leslie B.
Additional comments
Additional Comments
Additional Comments - We have not yet mentioned Grace who was very knowledgable helpful with suggestions and patient with our questions. Also every office staff person we dealt with was very efficient, and responded in a timely manner, really great. Tim of course was the first person we contacted and was a great guide re: products and choices. great salesman.
Response
Daniel F.
Response
GuildQuality
Feedback report
