Types of work

We had our bow window replaced and Love it

Recognized Excellence

Eugene did an amazing job he worked very well under pressure. And was very consistent in his job.

Additional Comments

I would give you a 10 star rating if that was a option. We will definitely be hiring you again when we are ready to replace All of our windows. Great job window world

Recognized Excellence

The owner, Tim Droft, was excellent in following up with our concerns and questions. He had Brian come and measure. Everything was fine. I would also recognize our installer.

Areas Of Satisfaction

The project was done just as we were becoming aware of the spread of Covid-19. The precautions taken were very reassuring.

Recognized Excellence

Mike, lead installer, professional and communicative

Areas For Improvement

none

Areas Of Satisfaction

all, entire job was done fantastic

Recognized Excellence

The complete team. They all worked as a team.

Areas Of Satisfaction

They met my expectations in all of it.

This is the second time I have used them. They are professional, reasonably priced, prompt, and they have great communication.

Recognized Excellence

There are a couple of women in the office, the owner, and the installers were all tremendous.

Areas Of Satisfaction

They met my expectations in all areas of my project, but they exceeded my expectations in their professionalism. They were very courteous.

Additional Comments

I'd recommend them again.

They did a great job. Any problems that occurred, they completed them without a hiccup and no extra expense. The house looks wonderful.

Quality Of Workmanship

Serge and Alex did a super job. I was very pleased. Any questions I had, they resolved it very quickly and were very clear.

Schedule

Even though complications arose, they had other employees come to the site so they could finish on time. The problems that arose were unforeseeable.

Recognized Excellence

The installers, Serge, Alex, and Nicky, they all did a great job. Lenaia, the project manager, she responded to my calls and came to the job site whenever there were issues or confusion. Tim also checked in with me by phone or just stopping by to make sure everything went smoothly.

Areas Of Satisfaction

They went over and above all of my expectations. They absorbed the cost of the complications that came up and told me that I would only have to pay what we originally agreed on.

Additional Comments

I would hire them again in a minute to do my next house.

great customer service

Professional & Organized

nice people

Schedule

on time

Recognized Excellence

i'm not good with names but everyone that i dealt with from the beginning to the guy that did the installation were fantastic!

Areas Of Satisfaction

installation was fast and painless

The installation was really great.

Recognized Excellence

Tim Drost

Everybody is so kind and they did beautiful work for me. I was very pleased!

Recognized Excellence

I would like to recognize Lanea and James Bushey. I would also like to recognize the men that came and did the work. Jeremy was absolutely wonderful. The guys that worked with him respected him. They were really great!

Areas Of Satisfaction

They did great!

The window and patio door replacement project went smoothly from start to finish. Communication was prompt and precise. The crew that completed the work were friendly, efficient, informative and professional. Originally planned for a two day job, two crews showed up and finished it in one day! The new windows and patio door are superb, professionally installed, and look great. We are well pleased with the result, and highly recommend choosing Window World for replacement windows and doors.

Schedule

The job was actually completed in one day, when the schedule was for possibly 2 and 1/2 days.

Recognized Excellence

Everyone was fantastic!

Recognized Excellence

Mike

Recognized Excellence

All of the employees that were at my house. They should all be recognized.

Areas Of Satisfaction

All of the project from the first visit until the end of the project.

They have done multiple jobs for me and if there is ever an issue, they will come back and fix it.

Recognized Excellence

I would like to recognize Tim and Lori.

Areas Of Satisfaction

The communication is great and they stand by their work.

Recognized Excellence

had the whole crew they worked well together

Areas Of Satisfaction

great job

Going into this, I was overwhelmed. I knew my windows were bad and needed to be done ASAP! I got 3 quotes, not only was this the most competitive, but the only company who would even schedule the work for winter! This alone was huge for me! On install day, the crew left my house in the condition I left it in. Very clean and thorough!

Recognized Excellence

From Tim who was very personable, not a pushy “used car salesperson”, to Chelsea who answered just about all my million calls and questions, and everyone in between, each person I came across during this process felt like family!

Areas Of Satisfaction

Extremely fast workmanship of the crew. Was pretty impressed at the quality of the windows and doors, and that 2 guys were able to do it in a single day.

So happy with the work Window World did! Our new bay window is beautiful! The workers were efficient and kind. We will deifnitely be using WW to replace the rest of our windows!

Recognized Excellence

Jeremy, Tim Na Justice were excellent and professional.. Brian was great also, very prompt and efficient.

Recognized Excellence

Owner for his professional estimate and the actual installer..sorry forgot their names

Areas Of Satisfaction

Very professional and glad you work in our area

Quality Of Materials

I have had a chance to actually use the windows

Recognized Excellence

I don’t know the names of the 3 men who came but all were exceptional

They were very timely in answering my requests.

Recognized Excellence

The customer service person was very communicative and the two service providers were very informative, but I do not remember their names.

Areas Of Satisfaction

They were timely and very communicative.