About this company
Window World of Western Massachusetts
Window World of Western Massachusetts is your complete exterior remodeler, specializing in windows, doors, siding, roofing, gutters, garage doors, skylights and more in Hampden, Hampshire, Franklin, and Berkshire counties.
Types of work
GuildQuality surveys
Badges
Photos 9
Satisfaction
Of 2784 surveys sent, 1425 were responded toReviews 1354
Of 1425 respondents, 1354 left a reviewRecent reviews
Anna R.
Kellie S.
James Z.
Deanna S.
Theodore G.
Jeff B.
Additional comments
Recognized Excellence
Recognized Excellence - The entire crew did a great job
Areas Of Satisfaction
Areas Of Satisfaction - The box window install.came out better than I imagined
Additional Comments
Additional Comments - i would use them again and recommend this company to others
Response
Barbara B.
Additional comments
Recognized Excellence
Recognized Excellence - EVERY PERSON INVOLVED DID A GREAT JOB AND WERE VERY PERSONABLE.
Response
Review in Belchertown, MA
Additional comments
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations. They were perfect.
Areas Of Satisfaction
Areas Of Satisfaction - The workmanship met and/or exceeded my expectations.
Additional Comments
Additional Comments - The sign is out front, and anyone can ask me anything they want. They did a great job.
Response
Review in Springfield, MA
Additional comments
Areas For Improvement
Areas For Improvement - I would give them 6-stars if I could; they exceeded my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - All areas exceeded my expectations.
Recognized Excellence
Recognized Excellence - Everyone I worked with was great. They were all professional, polite, and knowledgeable.
Response
David B.
Response
Dan L.
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Michael P.
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Harry W.
Additional comments
Clean
Clean - Coverd and protected everything from floor to ceiling all wast was bagged and taken away
Communication
Communication - We were informed about all operations from starting date to finel how to use instructions on how to operate the new dood and locks
Quality Of Workmanship
Quality Of Workmanship - First class workmanship
Professional & Organized
Professional & Organized - Window World gets an A+
Schedule
Schedule - Start to finish no issues
Response
Pauline M.
Therese K.
Additional comments
Clean
Clean - My windows were installed beautifully and left the job site cleaner than when they arrived!
Safe
Safe - Always careful and safe!
Communication
Communication - good communication
Quality Of Materials
Quality Of Materials - Totally satisfied
Recognized Excellence
Recognized Excellence - I would get Window World again because they did great work and I intend to hire them again.
Additional Comments
Additional Comments - The workers are the best part. They are experienced and professional, very clean and responsive.
Response
Liam H.
Paul H.
Additional comments
Professional & Organized
Professional & Organized - The crew that installed these windows were well organized, very efficient and gentlemen.
Response
Christy D.
Additional comments
Recognized Excellence
Recognized Excellence - The installers were great. They were friendly, clean, respectful, and very good.
Response
Dennis M.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the foreman on the job, Justin, for his exceptional service. He was very good at cooperating and letting me know what he was doing. I had some questions, and he was willing to stop in the middle of the job to explain to me and show me what he was doing and why he was doing it. He was instrumental in keeping the crew working at all times and making sure they had the products they needed. He was professional in a workman-like manner.
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Bob A.
Beth B.
Additional comments
Recognized Excellence
Recognized Excellence - Jonathan and Team were amazing! They did a great job and we love our new slider.
Response
Bonnie B.
Review in Amherst, MA
I am likely to recommend.
Response
Rusty C.
Paul C.
GuildQuality
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