Window World of Toledo's representatives were very efficient.
I thought the installation went well. It was a pretty cold day for it, but the installers got the job done without complaint, and a minimal amount of openness of house to the cold. The job was done with more than I was expecting. Most trim replaced, most window openings reframed. Attention to detail was appreciated, from calking to cleanup. I will definitely be considering Window World for any future projects, and will recommend to anyone who asks. The project was well done. The only negative I can come up with was the 6 months it took from order to completion. However, that was what was expected at time of order.
THANK YOU WINDOW WORLD.
The price was reasonable, the installation was a little early, and we liked the color variety to match the window trim. The installers were professional and did a great job. This is our second time using Window World.
They were consistent overall from the time of quotation to the time of installation. They had excellent communication.
All aspects of the process were smooth and on time. From the time I called to get an estimate, all phases proceeded in order and time. The schedule given to me was upheld throughout the entire process. The installation crew (Jason) was very polite, professional and efficient. I feel they went out of their way to satisfy me, although it was done with such ease and natural practice. We were very comfortable with the crew in and around our home. They were here and done very quickly, cleaning up before leaving. I definitely recommend Window World to a friend.
We are just ASTONISHED at the craftmanship of our new Window World windows & even more ASTONISHED at the craftmanship of the crews that installed them . Our home was built in the 1800's & not 1 of the 120+ year old windows were square . By the time they were done in less than 8 hours , all 19 windows were installed perfect & capped beautifully with aluminum outside . FANTASTIC JOB & THANK YOU SO MUCH AGAIN !
They did an excellent job with the windows.
From beginning to end the whole process was seamless. When the estimate was done I was given a copy of it and then we went over the whole estimate to make sure I understood what would be installed and the type of windows that would be going in and the cost of each of those windows. Financing terms and cash options were also discussed. All my questions were answered by the end of the appointment and I felt very comfortable making my choice to go with Window World.
I have already referred my mother.
They came in and they got everything done. They Installed and cleaned up in an hour and a half. It was great service!
I really want to leave a great review because I love the product. I had a sliding door installed. However, the window leaks at the bottom therefore allowing rain in. I noticed it within a day or two of installation when we had rain. The floor was soaked. I called and they sent a rep (Pete) who wanted to place the blame on the soffett and anything else but the window. He ran water up against the window and found that water was indeed coming in at what looks like where the panels meet. It looked like under the doorframe. He left and an appointment was made for him to come back two weeks later and take the window apart. In the meantime the floor is still getting wet everytime it rains. He came back. He dismantled the door by removing the panels and did some caulking. One week later (10/15) we had a tremendous amount of rain and again I have water on the floor and soaking the carpet. So called again. Pete called and said that he has ordered a new door frame. I asked if it was a rush. He kind of chuckled and said we'll try. In the meantime my floor will continue to get wet and the wood underneath will continue to rot.
Would never recommend to anybody!;
Friendly, Courtious, They did a nice install & trimout.
Installers were more than competent. I am very pleased with the job performance.
They were very professional and did a great job!
end result---- couldn't ask for better
They were timely, efficient and cleaned up well. I love the windows.
Everything went smooth from the ordering process to the installation. Had no issues at all.
The process went smoothly from estimate to installation. It's too soon to tell how durable the windows will be, but they do look nice.
I would highly recommend your company to friends and relatives.
Good quality and very professional!
Second time we have used them.
They were very efficient, got the job done, showed me how to use the windows and had the strength to do it.
Window World of Toledo did as they said they would.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Toledo as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys