About this company
Window World of Toledo
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1186
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
Actively Surveying
20 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
Photos 2
Satisfaction
Of 3656 surveys sent, 1740 were responded to
Communication: Appt Setting
The Window World of Toledo staff was courteous and professional when setting my initial sales appointment.
97%
Sales Knowledge
The Window World of Toledo salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
95%
Installation Crew
The Window World of Toledo installation crew was organized and professional.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Likely To Recommend
I am likely to recommend Window World of Toledo to a friend.
91%
Reviews 1620
Of 1740 respondents, 1620 left a review
No rating
Recent reviews
Lester H.
Response
Window World of Toledo Lester H., thank you for your glowing review of Window World of PennOhio! We're thrilled that you found our pricing fair and transparent, and that you appreciated the professionalism of our sales team. It's wonderful to hear that our installation crew, especially Milton (or Martin) and Daniel, impressed you with their workmanship. Your satisfaction with the caulking and overall quality is exactly what we strive for. We're grateful for your willingness to recommend us and serve as a reference. At Window World of Toledo, we value customers like you and look forward to any future business opportunities. Thank you for choosing us for your window needs!
Pat M.
LaDawn J.
Christina F.
Danny W.
Leonard B.
Additional comments
Final Walk Through Satisfaction
Final Walk Through Satisfaction - Shown window functions but the inside trim lacks quality finish look.
Response
Window World of Toledo Leonard B., thank you for your detailed feedback on your experience with Window World of PennOhio and Window World of Toledo. We sincerely apologize for falling short of your expectations, particularly regarding the extra fee, installation timeline, and interior trim finish. We're disappointed to hear about the lack of follow-up from our salesperson and the perceived high cost. While we're glad you appreciated the window design and our installer's creativity, we understand your concerns about the overall value.
Jim R.
Review in South Rockwood, MI
The salesman and installer were great.
Response
Window World of Toledo Thank you for your positive feedback about Window World of PennOhio and Window World of Toledo! We're thrilled that you had a great experience with our salesman and installation team. We appreciate you recognizing Jason and the installers for their exceptional service. We're glad everything went well overall, but we apologize for the delay with the trim. Rest assured, we're working on completing this final detail to ensure your full satisfaction. We value your business and are here to address any questions about our other services. Thank you for considering us for future projects and recommendations!
Dorothy M.
Earl M.
Carol W.
Barbara P.
It was easy. They took care of everything and on time. We are very happy.
Response
Window World of Toledo Barbara P., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled to hear that our team made your experience easy and seamless. It's wonderful to know that you're very happy with our punctuality and overall service. We truly appreciate your positive feedback on our communication, professionalism, and workmanship. Your satisfaction with every aspect of our service, from the sales process to the installation, means a great deal to us. Thank you for considering us for referrals and being willing to serve as a reference. We're grateful for your business and look forward to serving you again in the future!
Bill B.
Response
Window World of Toledo Bill B., thank you for your positive feedback about Window World of PennOhio and Window World of Toledo. We're delighted you had a good experience with our professional team. We appreciate your detailed feedback on the installation. We're addressing the scuffs, screw caps, and missing screens you mentioned. Our team will follow up regarding the window screens you're waiting for. Your satisfaction is our priority, and we're committed to resolving these issues promptly. We value your business and are here if you need any further assistance. Thank you for considering us for referrals, and we look forward to serving you again in the future.
Review in Sylvania, OH
Installers were efficient and they did quality work!
Response
Window World of Toledo Thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled to hear that our installers impressed you with their efficiency and quality workmanship. Your satisfaction with their professionalism and communication is wonderful to hear. We appreciate your willingness to recommend us and serve as a reference. We've noted the design issue between sales and manufacturing, and we'll use this feedback to improve our processes. Your positive experience means a lot to us, and we're grateful for your business. Should you need any future window services, please don't hesitate to reach out to us again!
Helen R.
Keith H.
Bob M.
Response
Window World of Toledo Bob M., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled that you're satisfied with the price, finish look, and quality of our work. It's wonderful to hear that our team excelled in every aspect, from the sales process to installation. Your positive feedback on our communication, professionalism, and workmanship is greatly appreciated. We're honored that you're willing to recommend us and consider being a reference. Thank you for choosing Window World for your home improvement needs. We look forward to serving you again in the future!
Maggie L.
Mark J.
Response
Window World of Toledo Mark J., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled to hear that our salesperson provided excellent, pressure-free service. It's wonderful that you've already recommended us to your neighbors - we truly appreciate your support. We're glad our installation team met your high standards in professionalism, workmanship, and cleanliness. Your satisfaction with the entire process, from appointment setting to the final walk-through, is exactly what we strive for. We look forward to assisting you with your rental property's window in the future. Thank you for choosing Window World and for being willing to serve as a reference!
Review in Sylvania, OH
Friendly, neat and efficient. Clean up good.
Response
Window World of Toledo Thank you for your wonderful feedback! We at Window World of PennOhio and Window World of Toledo are delighted to hear that our team was friendly, neat, and efficient. It's great to know that you were satisfied with the clean-up as well. We strive to provide top-notch service in every aspect of our work, from appointment setting to the final walk-through. Your high scores across all areas, including our sales team's professionalism and our installation crew's quality of workmanship, are truly appreciated. We're honored by your willingness to recommend us and are grateful for your trust in our services. Thank you for choosing Window World!
Jenna D.
Response
Window World of Toledo Jenna D., thank you for your positive review of Window World of PennOhio and Window World of Toledo! We're delighted you appreciated the quality of our windows and installation. We're grateful for your recognition of Rick Cavese and your willingness to recommend us. However, we sincerely apologize for the scheduling issues and the broken solar light. We understand the inconvenience of waiting all day and working late into the evening. We'll address these communication gaps to improve our service. Your feedback on honesty in scheduling is valuable and will help us enhance our processes. We're committed to combining our product quality with improved scheduling to ensure a fully satisfactory experience in the future.
Sandy G.
John T.
Marion C.
Jennifer H.
Response
Window World of Toledo Jennifer H., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled that Ron provided such excellent service during the sales process, and that Lucille kept you well-informed throughout. It's wonderful to hear that our installation crew also met your high expectations. Your satisfaction with every aspect of our service, from communication to workmanship, means the world to us. We're incredibly grateful for your willingness to recommend us and serve as a reference. Your trust in our team and products is truly appreciated, and we look forward to serving you again in the future!
GuildQuality
Feedback report
