We received poor quality windows and workmanship from Window World.

They dogoservic

I am still waiting on the job to be completed.

When I ordered the windows from the sales rep, I showed him the windows at my 3 bathrooms and all of them were frosted glass. He advised that Window world has the same called "Obscured." I advised that if it is the same as my frosted then I would not need to see it as I was assured it would be the same frosted glass type. When the Bathroom windows arrived and installed they were clear obscured glass that you can actually see through from up close. This was not a concern at my Guest and Pool baths because they were awning windows and up higher then the shower/bath. In my main bathroom shower this was an issue because of the size and anyone close enough can see through the glass in my shower. After the install I notated on the work order the wrong glass was ordered and the installers advised the office would call me back. When the office called me back, the person stated that they would order the correct frosted glass and replace the window. The next day the sales rep called and advised, that is what we ordered and that Window World had changed manufacturers and does not make frosted impact rated glass. The sales rep. advised he could have someone place a frosted tint on it. He asked me to go buy tint and he would have a Sr. Installer install the tint. When I asked the installer about this he advised he has never installed tint on the glass before. I asked to have someone call me about the window because it was not acceptable as it was not frosted as promised. When I spoke with the Sales rep again, he advised there was nothing he could do as that was the glass type I ordered. I advised I would contact the MSFH program about my issue and he just laughed at me. Even during several sash replacements for scratches, I notated no one else has contacted me about the window and to this date no one has reached back out to me. The sales rep advised he would forward my issue to Window World legal consul.

lInterviewed four contractors. One could not do our triple slider door, one quoted very high then tried to backtrack saying he had a special discount from superiors, so gone. The most highly recommended contractor I really thought was very good, honest and he was an installer as well, but the windows he installed were not as good as the Simonton Windows from Window World AND Window World and his bid were very competitive. I chose Window World because of Michael Bronk and his honest answers and because I could get double hung windows.

It was a very easy to get an estimate and no pressure to say yes. I had many questions after the first sales pitch and they were quick to answer.

Second crime I used them. Outstanding customer service & product.

I had my windows replace a couple of years ago and everything went well. In January this year I decided to replace my front door and have had the worse experience of my life. The door didn’t have any stickers and the wrong screws were used, so it didn’t pass the inspection. When they came back to fix the screws again the wrong screws were used and the door didn’t close properly, so I had to pay a handyman to correct the problem. I am very disappointed.

The Window World of Tampa crew was awesome.

Our crew showed up on time, and worked straight through two days, to ensure the job was done correctly. Highly recommend to friend, neighbors and family

Due to the issues I had with the door installation I would not recommend window world for door replacement. I would highly suggest to use someone else.

It was a very pleasant experience. Matt explained the different kinds of windows. They were ordered and came in five weeks which was a week earlier than expected! The crew who put them did a great job! Passed inspection and are very happy with our windows.

I was happy with Michael and his knowledge of what needed to be done; His presentation was excellent. The installation team was super.

I have had Widow World install windows on two properties I own. I have been pleased with the salesperson and installation crew.

Sales person Brett was why I ended up going with Window World. Good guy.

The price and the quality from Window World of Tampa were better than the other companies I got quotes from.

Best price for windows we found. Also the fastest turn around time.

Windows are great, installation process was difficult due to language barrier. One out of four installers was messy and did a bad calk and spackle job. Had zero communication on when my windows were being delivered to warehouse and had to make two trips back from out of state and still have to make another trip due to receiving one window in wrong color and had to be reordered. So far, window replacement timeline is at four months and is still not complete.

They were on time did excellent work cleaned up when job was finished.and easy to get along with.

They did a good job. They did what they said they were going to do, so it turned out alright.

The installation team was amazing, and the response team is good too. They haven't finished everything, but I have called, and they gave me the status of everything, so I am satisfied. The quality is good, and the customer service is super good.

The sales team is not completely forthright and doesn't take responsibility for their actions.

needed new windows

The order came in ahead of schedule and the install was quick and efficient.

I would highly recommend Window World to family and friends. They did a great job

Matthew was a great salesperson. Explained in great detail what was going to be done and actually brought a sample window. Installers were on time and very efficient. Did a great job and cleaning up.

These guys did good work and exceeded a window company I hired about ten years earlier. They did a better job on the finishing and cosmetic side of things.

I have already recommended Window World.

Window World of Tampa did a great job.

The quality of the door we had installed was good. The installation brought about a few issues to us. The first installer didn't get it quite right. The second person who came to repair the issues left, and I never heard back from him. The third person who came was able to fix the door, and it remains in pretty good shape now.

Brett was so informative and patient with all of my questions. He offered affordable options that came in at a better price than 4 other quotes we recieved 5 years ago. The installation crew was polite and very thorough with the clean up. I can't believe how quickly they finished everything up. Inspection passed without any issue. We only had one small problem with the caulking on one of the windows and the response to fix it was immediate.

I am pleased with their service, salespersons, and installers; everyone has been quite helpful, and they have done an excellent job.

I'm already have

Chris from Window World came to our house and was very professional. We went with Window World largely because of the interest free deal that was offered, although the windows are a good quality product. The windows arrived about 6 weeks later and were installed by a team of very skilled men, although only 1 could speak limited English. After the installation was performed we noticed 1 window had a large crack in the glass. We were told by the installer that Window World was aware of the crack and was already ordering another window sash. When we called Window World after a couple of weeks (we had not heard from Window World) they were unaware of the crack, but, would order a new sash. Two months went by and still no sash, we called again and was told they would return with a new sash the next week. Window World did indeed return with a new sash, but, it didn't fit. Window World than ordered another sash and about 4 weeks later they returned and again, it didn't fit. By this time we had to return to our home up north and told Window World the sash repair would have to wait until we returned. When I returned in late January Window world arrived February 2nd, this time the sash fit, but it was almost impossible to latch, but at this time I was ready to move on. Window World was then supposed to contact the county for the window inspection. After 3 days I had heard from neither the county nor Window World, so, I called the county. The county said they had not heard from Window World but would send an inspector out the next day. The inspector was very professional and failed 4 window installations including the latch on the "new" sash, he also told me HE would contact Window World. Window world called the next day and we set an appointment up for two days later. The Window World installers came out and made the proper repairs. The inspector than returned and made his inspection, which passed and then signed the building permit. I then called Window World to set an appointment up to install the slide covers and inspection plugs and remove the decals from the windows. When I called I had to leave a message, I did not receive a call back, so the next day I emailed Window World and did receive a response the next day. Two days later the installer came out and installed the items, I had to remove the decals, they were supposed to, but again, I was ready to move on. The window purchase process started in May of 2023, it ended February of 2024. I do not put any blame on the installers or the windows themselves. It is almost impossible to find a human to speak with at Window World, unless you want to speak with a machine. We have never been contacted by anyone from Window World concerning the installations or if there was any problems. Even Chris, the salesman, we never heard back from him, even when I texted him to tell him the person who lives across the street was interested in windows! We will take some of the blame for the longevity of the project as we had to return to our other home, but, it would not have taken as long as it did due to the cracked sash, which I feel Window World must take the blame on that situation as the building permit can not be signed off until the windows pass inspection and there was some "passing the buck" going on. I feel our perseverance in this project brought it to a conclusion, had it been an older less "tech-savvy" person, it may still be going on. Lastly, your payments start on the day you sign the contract, not when the job is completed.....thank you

Service, product, professionalism

They were very easy to work with, and I had no problems at all. I had a very good experience overall.

So far, the team, the customer service and the crew that came out to the house spectacular. They did miss one screw which means we failed our inspection but they came immediately back out to the house to get it fixed and rescheduled the inspection so we can get it passed. I definitely would recommend this company.

The crew that did my windows were great and very good at what they do. They were very neat and did a great clean up after. Windows look great.

I really don’t know where to start but… from day one there has been nothing but mistakes and lies over and over again

Completed job as promised.

We replaced over 20 "builder-grade, single pane" windows with Window World. The process was completely professional from estimation to installation. The installers were on-time, worked very efficiently and cleaned up the entire area.

Salesperson was great, professional crew, job was done well, happy with the results

Right from the beginning, the salesman came and gave me a quote. He showed me in very good detail the product that he had, and was very thorough, nice, polite, and knowledgeable. The service was also very good of the installation of the new window.

The installers were on time and professional. They answered all my questions. They cleaned up and left the area in good condition.

They installed additional locks on my upstairs windows, and they do not allow the windows to function properly.

Strong superb work overall. On time,pleasant excellent work and super fast like ninjas. Would recommend Jr and James.

They were very professional.

In Ohio you get a discount for buying windows a second time. Salesman said you don’t do that here. So I midis go Somewhere else. This was my 3 time and 3 house

We love how easy it is to use Window World. They are the complete deal and prices are very good.

They did great work. It was clean and tidy after they finished the project. The windows work.