Good quality product. Professional and fast installation

They did a really great job very happy with the window

Check out our Yelp review. I was told I was a “little fish in a big pond” when I complained after 6 months of calls and emails trying to get our window fixed and permit closed out

Excellent first impression with our account representative. Also important: Pricing, installation time, and professional/timely communication.

I company is price competitive and I liked the quality of the windows.

If you're looking to get new windows for your home, condo, etc. look no further than "Window World." You won't be dissapointed!!

We very much like our new front impact resistant door. Unfortunately, the new front door was installed with damaged hinges and door hardware that would not lock properly. A technician was sent out to rectify the issues. New hinges were installed but the doors deadbolt lock problem was made worse. The technician left knowing things were not right. We were left to contact a locksmith who corrected the problems straightaway and indicated the technician must have not known what he was doing.
We requested Window World refund us the the $110 locksmith bill which, to their credit did quickly.

The two gentlemen who installed the windows were professional, knew their product and extremely polite. They are an asset to your company. The sales person and the office staff we’re very diligent and processing my Window order.

The process started either your professional and courteous sales person Spencer Smith. He knows your company product, helped with the finance process he did not try to hard sell me. The communication either your company was through emails to keep me up to date of the process and your installation crew worked hard from the minute they arrived until the left. They removed the old windows and remove the debris. Once all the windows were installed we did a walk through inside and outside of each window. I was shown how to operate each window. I was assured the nail covers would be replaced that is my only issues. I am already recommending your company to others.

I used Window World of Tampa for other jobs and had no problems with them. This last job there were some problems with the installation that stemmed from the original person that took the measurements. They were wrong, and the installation crew really had to work to get the sliders in. Then they had to send out another company to repair the drywall inside the room, and now it looks so much better.

We were very happy with the installation of our new windows. The workers were very considerate of our belongings. They cleaned up very well.

Windows were ordered in March 2025. Windows were to be delivered 6 to 8 week. When I called in early June I found out information was missing in order to secure a work permit. They dropped the ball. I had to call the city of St. Pete to find out what was going on. It appears that was the only reason the process started to move.

Took almost 6 months to get our windows.Because the first time they came they installed two windows but the frame on the third window was broken and they said that they would give us a rush order but it still took two months. When they finally arrived in june. Then they said they had our third window showed up.It was a frame with no glass and they had to go to tampa to get another window.

We liked the quality of the product and the price.

everything was handled professionally the first time. no need for follow-up

The windows look amazing and they did a great job.So fast, but thoughtfull process. not to mention the cleanup was great too. I will definitely use them again for the rest of the house. Christian Rossi was a fantastic sales person. Not pushy, always responded to questions quickly.

First time experience was positive!

Quality, expertise, customer service from start to finish, turnaround time from order to installation, pricing, availability of financing without interest, and consistent referrals from friends/neighbors who have purchased high-impact windows and doors from Window World in the recent past.

Never followed up on errors with install. Never received callbacks or anything. Very disappointed with experience.

16 weeks to get the windows and only after I kept calling so there is a definite lack of communication. The windows weren't measured correctly and apparently they are not equipped to handle a patio door. Also, they have been to the house way too many times to correct mistakes. Now I have a sliding door that does not open. At least my old one opened and closed.

My door is unfinished and no one will call me back to tell me what’s going on. It’s been over two weeks.

The windows in the installation were great. The experience with the business side was not good mistakes made people calling to say that the crew is on their way here in a half an hour the crew calling and saying they had to go somewhere else first and they'll be here at noon and then at 12:30 a different teamcalling saying they're on their way and would be here in two hours. They were quick and efficient and did a very good job and we're very professional in their cleanup.

We contacted three companies. We chose Window World because of good pricing, communication, timeliness, and their honest and professional representative. The windows were installed exactly when promised. And the job took exactly as long as we were told. Everything went well. No issues. We love our new windows. We will definitely recommended Window World.

Professional and greet customer service!!!

We purchased a hurricane rated sliding glass door. When the door was first installed, we could NOT open & close it easily. We were not happy with our purchase.

Technicians came to service the door several times with NO noticeable results. However, over time the door became easier to open and close. It is still difficult but manageable.

Overall, Window World was responsive in attempting to resolve the problem.

They provided great service and good pricing.

The windows are nice. They fit perfectly. The installers left a few details, though. The round plugs for drill holes and the oval type plugs along the sides of the window pane are missing in quite a few windows.

Better communication

Easy process from start to finish

Can not be beat

Pricing and installation were great, but more time is required to determine quality and durability.

I received numerous quotes for new windows in my kid's rooms upstairs. After the salesperson came to the home and measured, he gave me a price and soon after, we decided to move forward. We had to wait 8 or so weeks for the windows to come in before being installed. When the installers came, they measured and saw that the windows would not fix. The salesperson mismeasured. I had to wait another 5 weeks for new windows to be ordered. With this being my kid's room, we had to wait those 5 weeks before putting the room back together as far as furniture placement, etc. I also had already removed the blinds so that the installers would not have them in the way. It made no sense to put up more blinds just to remove them again when the new replacement windows came in. For this entire time, there was no privacy in those bedrooms. I asked for some kind of compensation or discount for the inconvenience. I was told that wasn't standard on one mismeasurement. I did get an apology, though. Not sure if I would have the confidence to recommend to anyone else at this time. If I did, I'd warn them of the potential for having them have to come out twice for installation.

From the first meeting (Chris) to the last detail, everything was perfect ! Professional, REASONABLE, clean, efficient and the result was more than we expected. In today's world, it is an uncommon occurrence. Great job Window World !

I like the quality of the windows. The salesman explained everything but the installers were terrific.

Fast work done right

The expertise of the representatives and the quality of workmanship

From the sales man, Christian Rossi, to the installation by YG Pro Solutions, everything was top notch!

These windows are beautiful…except!…the screens are too small!!! If they are made in the same factory on the same order, how can that be?!!! What a shame! 😲😱
Also, a lock doesn’t work and needs to be replaced.

I have late onset muscular dystrophy and can’t hold my arms over my head for long. The installers were happy to remove the blinds and hardware for me and were very friendly at the beginning. By the end they were in a rush and refused to help me put them back up even though with a drill they could have done it in 5 minutes. It left me struggling with a manual screwdriver for nearly two hours, along with shoulders that still hurt. I realize it’s not their job, but I personally am always willing to do a little extra for someone who isn’t able to do it themselves. I just didn’t feel it was the best customer service. Especially after the salesperson asked the owner to pay early to help him with his end-of-month statistics.

Very efficient installers but it took some time to get windows and install date.

Window World did quality work!

I have already had neighbors asking me about the windows.

The communication from the get-go was extremely difficult. There were three days in a row trying to figure out when I would be on the books. I was promised each day a callback and never got one. They said they were out of town for training. The communication for the job, the guys were okay, but there was glass left all around. I am still finding glass and stepping on glass, two weeks out. I have had bloody feet, and my kids have had bloody feet. They came back out and were aggressively throwing glass into their trash bins. There was glass in my son's bed, and a two-inch long piece was in my office, which I found two weeks later. The sliding door stopped working two days later. They weren't going to send someone out until a week later. That is my access outside, and I have dogs. I had to reach out to a manager to get someone out. The house area around my door will have to be painted due to how much caulking they used around my door. There is no direct communication with anyone. When you have issues, that is extremely frustrating. Once the manager was notified, we got a call quickly and he was apologetic. The person in charge of this job, I would never recommend them to anyone.

One of the worst company’s I have ever dealt with from beginning to not even the end yet. Bait and switch, poor installation, lies, horrible supervision, won’t return calls, incorrect permits, failed inspection, not showing up when scheduled, breaking shutters without saying anything, knocking cameras off without saying anything…….

It took along time to get a permit.

Easy to work with, great installation and love the product

From salesman to installers everything was done professionally, would recommend this company, pricing was excellent and the quality of the windows and door are excellent

Your team were very courteous and professional. Cleaned up after themselves and quick.

Quick and efficient. I windows installed, no damage, looks great.

Quality, waiting time, finished product