Only recommend in price if product

Check out my Google review

Great price friendly and easy to use

The product and price are good. My only complaint is the installation crew was very unfriendly. Otherwise a good experience.

The scheduling team is not good. They do not show up during the time frame they provide. They also do not call to say if they will be late or need to cancel

From beginning to end Window World was very responsive and reliable. The windows look amazing and Steven and Roberto were excellent installers.

I already recommend WW to a neighbor.
The crew we had led by Daniel was professional, courteous, and did a great job on our front door and windows.

Your price was right and the people I talked to about my problems called me back in a reasonable amount of time. But did have to wait several months before they were installed. And I’m still not sure about the back windows. But everyone has been very nice.

Everything was exactly as we were told! Price was less than two other bids. Installers were fantastic. They were on time, started immediately and were respectful of our property. This could not have been better.

I would recommend window world only to anyone with a block home or new home and looking to get the lowest price. As Window World is focused only on installing windows and cannot accommodate easily problems that might arise from a wood frame home.

Clayton was very fair, honest and patient.He has delivered everything he promised and has followed up with me to make sure I was happy. I was delighted with the price he quoted. I think you guys must be the best in the whole area.

First of all, the windows look great now that they are Finally installed 6 months later. The installers were great and the price was good. The process to get our account set up was excruciating and the lack of communication was frustrating. I called numerous times to find out what was going on with our order only to find out most of our information was incorrect. Once the windows came 4 out of 10 were the wrong size!

I was happy with everything about my window and slider purchase through Window World. My salesman Leo was simply wonderful. Every installer, measurement crew and finisher made the process quick and painless. Fair price point and quality sealed the deal.

They did great job and offered best deal on windows! Would recommend to family and friends!

Salesman was thorough and informative. Installation crew was fast and efficient. Overall a great experience.

Professional people, exceptional experience, love my new windows!
My home looks brand new!!

Kept me updated throughout the process, the installers were clean and awesome

The entire team from Dan Kang, Keith, Anthony and the installation crew are consummate pros who provided exemplary service and quality of performance throughout the project. The doors and slider turned out beautifully exceeding our expectations. It’s a pleasure doing business with Window World.

After the signing of the contract, this was a miserable experience. Timelines just were horrible. Their communication was awful. They tried to blame the permitting department when it was their lack of communication in the beginning. This delayed the project two more months. And then it installation things were mismeasured. Things were wrong. Things are put in and properly things had to be put in multiple times. It was just a total unpleasant experience all the way to the end.

Very professional to work with!

Our overall experience has made us reluctant to recommend Window World.

All went well except the installation required two visits. The install team was unaware that some of the windows were on the third floor requiring scaffolding. This caused us to have to make an additional trip from CT to FL.

Timely response for the estimate. Windows arrived sooner than expected. Good product.

Close our and clean up is poor.

Matt brought a window with him, went over everything about it, open close safety, etc.
He also told us about the interest free for two years. Thank you!

The entire process from demo to sale to install was exceptional!

We replaced sliding glass doors. Good quality. We previously used WW for windows, we’ve had a couple of warranty claims and they’ve always stood behind their warranties. Very easy to file a claim.

I was told it would take 4-6 weeks. It took 5 months. One of the doors were defective and I am still waiting for them to fix it. It’s been more than four months and I can’t get a call or response back.

The windows are a great product. The installation team was great. The quality control over their orders at any level is poor.

Slider window project had multiple revisits. Finally just gave up trying to get the order right, and accepted installation as-is.

You would not honor a referral for $14000 stating that sliding doors did not qualify as doors.

I found things that were not done right. Several screens were not completed.

I would recommend them to a friend because they did a good job.

When the installers arrived, they showed us the form that the sales man had filled out and everything was wrong. From the type of building construction to the exact measurements of the windows to the fact that the type of existing window trim would most likely be damaged at installation because the salesman never documented what we had.

The original sales call and subsequent measurement visits were disorganized and mismanaged. A PM would have made he experience more efficient.

The price was high.

Had issues with the screen door. 1) manufacturer sent wrong side, 2) manufacturer's replacement didn't fit on the door frame, 3) the screen was supposed to be the fine mesh "no-see-um", which was discussed throughout the entire purchase but never delivered. Screen door was trimmed down in your shop and the guy installing it said they don't carry a finer mesh screen. I was so annoyed at this point that I didn't bother fighting it any more.

Excellent Rep who serviced us very well and very professional too! The installers were professional and efficient and cleaned up well after the install. The installers were on time and completed the install in no time at all they were finished! Our county inspector arrived early and stated the windows by "Window World" are always problem free and excellently installed! All and all, we are thrilled with our choice of Window World!

Lower prices :) and provide design recs!

Nightmare from start to finish. The only thing they do well is taking payment

Love our new doors and windows! The husband and wife team of installers, Johnathon & Taree Russell are by far their best installers! Friendly, knowledgeable, and professional, and we highly recommend requesting them for your home project!

I would recommend them to a friend because everything was outstanding, great service, and quality products.

Not pushy at all and very detailed oriented when explaining everything.

You did what you said you would do .

Insulation husband wife team very knowledgeable. Had windows up in 4 hrs. Helped me with blinds. They had to be moved up.

Very professional and timely

Window World replaced my old porch windows with floor to ceiling windows on the two outside walls of the porch. They are beyond my expectations beautiful. My living room, dining room and master bedroom all have sliders opening out to the porch. So this room is an integral part of the house. These windows have changed the feel of the whole house. My salesman, Christian Rossi, has been extremely helpful and professional throughout the process.

They make sure to get it right!

Windows poor quality, very hard to open, top part of double-hang windows always slide down. Inadequate foam insulation. I replaced 20 year old windows that performed better in every case but the glass pane. Very disappointing.
Installer were rushing and rude.

During initial installation they made numerous mistakes like not replacing broken wood boards and lied that they did when i asked them. Did not clean well the window opening before putting the new windows. Rushed to close the windows with minimal foam insulation that is now causing heat transfer in the house. Damaged one of the window frame and had to come later for replacement. A few windows didn’t open easy and it takes a few moves to push up-down-up to close/lock the window properly. Our kitchen windows is extremely hard to use now. Other windows require immense amount of force to open. At the end installers reduce the price with $600 because they didn’t replace any wooden boards but later tried to charge me for it, see below.

I marked the work as INCOMPLETE…No follow up from management at all. Besides this survey that probably no one will ever read.

When installers, came back a month later to replace the damaged window, they were again RUDE and rushed. While removing my window they broke the drywall… and tried to patch it unsuccessfully… now the wall looks terrible. Manager offered to send someone to fix but never did! Also, Installers rushed to close and finish the new window without cleaning old debris and without any insulation foam. I had to stop them and specifically ask for it…Later they lied and tried to force me into sign a document that would charge me again the $600 that were take off the first time. Never fixed the wall and the issue with the other windows not opening well and just got in their truck and left.

During all of this I spoke with a WindowWorld manager, his name is Keith, about the inadequate foam insulation. My neighbor had their windows replaced and there is no heat visible inside through infrared camera. My windows are all red around the window frame due to inadequate insulation. The manager was making excuses that these windows are installed differently. So at the end my understanding is that WindowWorld windows are that low quality that do not insulate properly external heat as they should.

Outstanding performance by every element in the sales, service, and installation. I was surprised how quickly and efficiently the project was completed.