We were very happy with the installation of our new windows. The workers were very considerate of our belongings. They cleaned up very well.

Windows were ordered in March 2025. Windows were to be delivered 6 to 8 week. When I called in early June I found out information was missing in order to secure a work permit. They dropped the ball. I had to call the city of St. Pete to find out what was going on. It appears that was the only reason the process started to move.

Took almost 6 months to get our windows.Because the first time they came they installed two windows but the frame on the third window was broken and they said that they would give us a rush order but it still took two months. When they finally arrived in june. Then they said they had our third window showed up.It was a frame with no glass and they had to go to tampa to get another window.

We liked the quality of the product and the price.

everything was handled professionally the first time. no need for follow-up

The windows look amazing and they did a great job.So fast, but thoughtfull process. not to mention the cleanup was great too. I will definitely use them again for the rest of the house. Christian Rossi was a fantastic sales person. Not pushy, always responded to questions quickly.

First time experience was positive!

Quality, expertise, customer service from start to finish, turnaround time from order to installation, pricing, availability of financing without interest, and consistent referrals from friends/neighbors who have purchased high-impact windows and doors from Window World in the recent past.

Never followed up on errors with install. Never received callbacks or anything. Very disappointed with experience.

16 weeks to get the windows and only after I kept calling so there is a definite lack of communication. The windows weren't measured correctly and apparently they are not equipped to handle a patio door. Also, they have been to the house way too many times to correct mistakes. Now I have a sliding door that does not open. At least my old one opened and closed.

My door is unfinished and no one will call me back to tell me what’s going on. It’s been over two weeks.

The windows in the installation were great. The experience with the business side was not good mistakes made people calling to say that the crew is on their way here in a half an hour the crew calling and saying they had to go somewhere else first and they'll be here at noon and then at 12:30 a different teamcalling saying they're on their way and would be here in two hours. They were quick and efficient and did a very good job and we're very professional in their cleanup.

We contacted three companies. We chose Window World because of good pricing, communication, timeliness, and their honest and professional representative. The windows were installed exactly when promised. And the job took exactly as long as we were told. Everything went well. No issues. We love our new windows. We will definitely recommended Window World.

Professional and greet customer service!!!

We purchased a hurricane rated sliding glass door. When the door was first installed, we could NOT open & close it easily. We were not happy with our purchase.

Technicians came to service the door several times with NO noticeable results. However, over time the door became easier to open and close. It is still difficult but manageable.

Overall, Window World was responsive in attempting to resolve the problem.

They provided great service and good pricing.

The windows are nice. They fit perfectly. The installers left a few details, though. The round plugs for drill holes and the oval type plugs along the sides of the window pane are missing in quite a few windows.

Better communication

Easy process from start to finish

Can not be beat

Pricing and installation were great, but more time is required to determine quality and durability.

I received numerous quotes for new windows in my kid's rooms upstairs. After the salesperson came to the home and measured, he gave me a price and soon after, we decided to move forward. We had to wait 8 or so weeks for the windows to come in before being installed. When the installers came, they measured and saw that the windows would not fix. The salesperson mismeasured. I had to wait another 5 weeks for new windows to be ordered. With this being my kid's room, we had to wait those 5 weeks before putting the room back together as far as furniture placement, etc. I also had already removed the blinds so that the installers would not have them in the way. It made no sense to put up more blinds just to remove them again when the new replacement windows came in. For this entire time, there was no privacy in those bedrooms. I asked for some kind of compensation or discount for the inconvenience. I was told that wasn't standard on one mismeasurement. I did get an apology, though. Not sure if I would have the confidence to recommend to anyone else at this time. If I did, I'd warn them of the potential for having them have to come out twice for installation.

From the first meeting (Chris) to the last detail, everything was perfect ! Professional, REASONABLE, clean, efficient and the result was more than we expected. In today's world, it is an uncommon occurrence. Great job Window World !

I like the quality of the windows. The salesman explained everything but the installers were terrific.

Fast work done right