Salesman and manager didn't inform that scaffold was needed. Not only did they damage my property, the job was left incomplete. 2nd time sent a crew and they "forgot the window". 3rd time they didn't show up because they were stuck on another job. 4th time they did the job, but didn't repair the damage to my house. Had to hire a handyman to fix the damage to my walls, tile floor and marble trim in the bathroom.
Reasonable costs, professional work
My sister who refered me was denied the $50 referral, my $8000 purchase wasn't enough.
This was such an efficient crew!
From the informative salesman to the installation crew, I felt well taken care of.
Quality and installation was excellent.
Mid-measured. Terrible instal so has to be redone. I’m 4 months and still not completed properly.
very customer service oriented I asked many questions they were all answered very detailed and sincere
Cost
I love my new windows! The crew was great and did a wonderful job!
Good quality product. Professional and fast installation
They did a really great job very happy with the window
Check out our Yelp review. I was told I was a “little fish in a big pond” when I complained after 6 months of calls and emails trying to get our window fixed and permit closed out
Excellent first impression with our account representative. Also important: Pricing, installation time, and professional/timely communication.
I company is price competitive and I liked the quality of the windows.
If you're looking to get new windows for your home, condo, etc. look no further than "Window World." You won't be dissapointed!!
We very much like our new front impact resistant door. Unfortunately, the new front door was installed with damaged hinges and door hardware that would not lock properly. A technician was sent out to rectify the issues. New hinges were installed but the doors deadbolt lock problem was made worse. The technician left knowing things were not right. We were left to contact a locksmith who corrected the problems straightaway and indicated the technician must have not known what he was doing.
We requested Window World refund us the the $110 locksmith bill which, to their credit did quickly.
The two gentlemen who installed the windows were professional, knew their product and extremely polite. They are an asset to your company. The sales person and the office staff we’re very diligent and processing my Window order.
The process started either your professional and courteous sales person Spencer Smith. He knows your company product, helped with the finance process he did not try to hard sell me. The communication either your company was through emails to keep me up to date of the process and your installation crew worked hard from the minute they arrived until the left. They removed the old windows and remove the debris. Once all the windows were installed we did a walk through inside and outside of each window. I was shown how to operate each window. I was assured the nail covers would be replaced that is my only issues. I am already recommending your company to others.
I used Window World of Tampa for other jobs and had no problems with them. This last job there were some problems with the installation that stemmed from the original person that took the measurements. They were wrong, and the installation crew really had to work to get the sliders in. Then they had to send out another company to repair the drywall inside the room, and now it looks so much better.
We were very happy with the installation of our new windows. The workers were very considerate of our belongings. They cleaned up very well.
Windows were ordered in March 2025. Windows were to be delivered 6 to 8 week. When I called in early June I found out information was missing in order to secure a work permit. They dropped the ball. I had to call the city of St. Pete to find out what was going on. It appears that was the only reason the process started to move.
Took almost 6 months to get our windows.Because the first time they came they installed two windows but the frame on the third window was broken and they said that they would give us a rush order but it still took two months. When they finally arrived in june. Then they said they had our third window showed up.It was a frame with no glass and they had to go to tampa to get another window.
We liked the quality of the product and the price.
everything was handled professionally the first time. no need for follow-up