I would recommend window world only to anyone with a block home or new home and looking to get the lowest price. As Window World is focused only on installing windows and cannot accommodate easily problems that might arise from a wood frame home.
Clayton was very fair, honest and patient.He has delivered everything he promised and has followed up with me to make sure I was happy. I was delighted with the price he quoted. I think you guys must be the best in the whole area.
First of all, the windows look great now that they are Finally installed 6 months later. The installers were great and the price was good. The process to get our account set up was excruciating and the lack of communication was frustrating. I called numerous times to find out what was going on with our order only to find out most of our information was incorrect. Once the windows came 4 out of 10 were the wrong size!
I was happy with everything about my window and slider purchase through Window World. My salesman Leo was simply wonderful. Every installer, measurement crew and finisher made the process quick and painless. Fair price point and quality sealed the deal.
They did great job and offered best deal on windows! Would recommend to family and friends!
Salesman was thorough and informative. Installation crew was fast and efficient. Overall a great experience.
Professional people, exceptional experience, love my new windows!
My home looks brand new!!
Kept me updated throughout the process, the installers were clean and awesome
The entire team from Dan Kang, Keith, Anthony and the installation crew are consummate pros who provided exemplary service and quality of performance throughout the project. The doors and slider turned out beautifully exceeding our expectations. It’s a pleasure doing business with Window World.
After the signing of the contract, this was a miserable experience. Timelines just were horrible. Their communication was awful. They tried to blame the permitting department when it was their lack of communication in the beginning. This delayed the project two more months. And then it installation things were mismeasured. Things were wrong. Things are put in and properly things had to be put in multiple times. It was just a total unpleasant experience all the way to the end.
Very professional to work with!
Our overall experience has made us reluctant to recommend Window World.
All went well except the installation required two visits. The install team was unaware that some of the windows were on the third floor requiring scaffolding. This caused us to have to make an additional trip from CT to FL.
Timely response for the estimate. Windows arrived sooner than expected. Good product.
Close our and clean up is poor.
Matt brought a window with him, went over everything about it, open close safety, etc.
He also told us about the interest free for two years. Thank you!
The entire process from demo to sale to install was exceptional!
We replaced sliding glass doors. Good quality. We previously used WW for windows, we’ve had a couple of warranty claims and they’ve always stood behind their warranties. Very easy to file a claim.
I was told it would take 4-6 weeks. It took 5 months. One of the doors were defective and I am still waiting for them to fix it. It’s been more than four months and I can’t get a call or response back.
The windows are a great product. The installation team was great. The quality control over their orders at any level is poor.
Slider window project had multiple revisits. Finally just gave up trying to get the order right, and accepted installation as-is.
You would not honor a referral for $14000 stating that sliding doors did not qualify as doors.
I found things that were not done right. Several screens were not completed.
I would recommend them to a friend because they did a good job.
When the installers arrived, they showed us the form that the sales man had filled out and everything was wrong. From the type of building construction to the exact measurements of the windows to the fact that the type of existing window trim would most likely be damaged at installation because the salesman never documented what we had.