Very satisfied with the window quality, presentation of product, installation, and professionalism. Five-star rating!
You couldn't find a better crew. They were friendly, and courteous. They came in, and finished quickly.
There windows are really good and they did a nice job, and their people are very courteous.
This is my second purchase with Window World because I was overly satisfied the first time.
I was very pleased. The installers were just impeccable with everything and showed me how to operate the windows. My one complaint was there was some glue on the windows from the manufacturers. It wasn't from the stickers but it was along the edges and some splotches on the glass on all 9 windows and I think it was from the window manufacturers. I have already told them though and they said they would address it.
I think they did a good job.
We are very pleased with out new windows, they look great and we have already noticed it in our utility bills. Everyone at Window World that we talked to and the installation crew were outstanding!
Never!! I have spoken with the owner server times, I know he is well aware of the situation.
The Window World of Pittsburg staff were very polite. I have no complaints.
The quality itself seems to be a good product. The installers were garbage and not the best quality.
Lack of communication at crucial moments resulted in window trim finishes we did not want, but now needed. Repeatedly showed up at billing address property in stead of work property, which wasted time. Phone loops customers have to navigate for contact are dead ends.
I was very pleased with the installer. I was very displeased with the guy that was helping him. I found stuff that he didn't clean up. The installer was very professional.
I would not recommend this company to anyone.
The salesman told us we would get veteran and senior discounts and that did not happen.
They all did a great job.
It was extremely slow getting the crew there. It took 8 months to get them there. They could have done a better job cleaning up.
My new windows really made my house stand out more than it did before. Those old windows made my house look bad. After the install, my house looked completely different! Other people noticed the difference too!
I love my windows, they are very easy to clean. Dylan
They where very professional. They also explained the project and process to me very well.
Window install scheduled for December 2019 waited until February 2020 for actual installation. Aside from the wait Windows look good installation crew was stellar.
Window World pricing is great. Ask up front how many months from your deposit until installation. Ours was 5 months. Also, keep on top of the installers. A 2 day job should take 2 days. Ours took 4 and there are still unresolved issues spanning 3 weeks. Make sure that the installers arrive on time with the necessary equipment to complete the job. And, if they fail to meet their obligations, call management immediately. Your time and money are valuable. We had a very poor experience after agreeing to purchase.
This was the worst experience I have ever had. It took 4 months to get my windows installed and 4 service calls to get them installed properly.
Everyone was so nice!!! It was so refreshing to have such courteous people in our home.
Good experience, will use them again.
Window World of Pittsburgh was on time and professional.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Pittsburgh as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys