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GuildQuality surveys
Satisfaction
Of 5120 surveys sent, 2396 were responded to
Communication: Appt Setting
The Window World of Pittsburgh staff was courteous and professional when setting my initial sales appointment.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Sales Knowledge
The Window World of Pittsburgh salesperson was knowledgeable and helpful regarding my project.
97%
Value
I received a fair value for my money.
95%
Communication: Installation Scheduling
The Window World of Pittsburgh staff was courteous and professional when scheduling my installation.
94%
Clean & Safe
The job site is kept clean and safe.
94%
Installation Crew
The Window World of Pittsburgh installation crew was organized and professional.
93%
Likely To Recommend
I am likely to recommend Window World of Pittsburgh to a friend.
90%
Reviews 2176
Filter Reviews
Of 2396 respondents, 2176 left a review.
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Recent reviews
Clyde M.
Catherine O.
Response
Window World of Pittsburgh Catherine O., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that Mark Maszle and our installation crew provided such excellent service. It's wonderful to hear that you found our team professional, knowledgeable, and courteous throughout the process. We appreciate your feedback about the threshold issue and are glad we could promptly address it. Your satisfaction is our priority. While we respect your decision not to serve as a reference, we hope you'll consider our referral program for friends and family. Thank you for choosing Window World of PennOhio for your home improvement needs!
Eugene O.
Response
Window World of Pittsburgh Eugene O., thank you for your glowing review of Window World of Pittsburgh! We're delighted to hear that your experience with us was so positive. It's wonderful to know that Rich Dugan provided excellent service and was both professional and accessible. We're thrilled that you found him awesome and would recommend him to others. Your satisfaction is our top priority, and we're grateful for your willingness to recommend Window World of PennOhio to your friends. We look forward to continuing to be a pleasure to work with for all your future window needs!
Billie H.
Janice B.
Pamela A.
Donna B.
Response
Window World of Pittsburgh Donna B., thank you for your glowing review of Window World of Pittsburgh! We're thrilled to hear that our installation crew exceeded your expectations and that you're pleased with the look of your new windows. It's wonderful to know that Mark Maszle provided professional and knowledgeable service throughout your project. We're proud of our team's commitment to cleanliness, safety, and effective communication. Your satisfaction with every aspect of our service, from appointment setting to the final walk-through, is exactly what we strive for at Window World of PennOhio. We truly appreciate your willingness to recommend us and hope you'll take advantage of our referral program. Thank you for choosing Window World!
Rachel H.
Response
Window World of Pittsburgh Rachel H., thank you for your glowing review of Window World of Pittsburgh! We're thrilled you found us to be the best local window company. It's wonderful to hear that Rich Dugan impressed you with his knowledge and professionalism. We're glad our installation process exceeded your expectations, from scheduling to the final walk-through. Your satisfaction with our workmanship and crew is greatly appreciated. While we respect your decision not to serve as a reference, we hope you'll consider us for your future window needs. Thank you for choosing Window World of PennOhio!
Russell J.
Marlene K.
Nick C.
Response
Window World of Pittsburgh Nick C., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that every aspect of your experience, from sales to installation, exceeded your expectations. It's wonderful to hear that Rich Dugan was professional and knowledgeable, and that our installation crew went above and beyond, even cleaning up meticulously. Your satisfaction with the quality of workmanship and our team's courtesy is exactly what we strive for at Window World of PennOhio. We're grateful for your sister's referral and appreciate your willingness to serve as a reference. Thank you for choosing us for your window needs!
Barbara K.
Patricia T.
Review in Verona, PA
Install was excellent and service from beginning to end was excellent as well.
Response
Window World of Pittsburgh Thank you for your glowing review of Window World of Pittsburgh! We're thrilled that you had an excellent experience from start to finish. It's wonderful to hear that Joe Fleet's professionalism and knowledge impressed you, and that our installation crew exceeded your expectations. We take pride in our clean, safe job sites and thorough final walk-throughs. Your A+ rating for sales, service, customer communication, and installation is truly appreciated. While we respect your decision not to serve as a reference, please remember our referral program for future opportunities. Thank you for choosing Window World of PennOhio for your home improvement needs!
Greg B.
Response
Window World of Pittsburgh Greg B., thank you for your glowing review of Window World of Pittsburgh! We're thrilled to hear that you're impressed with our product quality, knowledgeable staff, and excellent warranty service. It's wonderful to know that Dale Dermond and our installation crew provided such a professional and satisfying experience. We truly appreciate your willingness to recommend us and serve as a reference. Your feedback on every aspect of our service, from appointment setting to the final walk-through, is invaluable. Thank you for choosing Window World of PennOhio for your home improvement needs. We look forward to serving you again in the future!
Review in Pittsburgh, PA
Window World was easy to coordinate scheduling, installation, and post-installation follow-up.
Response
Window World of Pittsburgh Thank you for your fantastic review of Window World of PennOhio! We're thrilled that you found our entire process, from scheduling to installation and follow-up, easy and seamless. It's wonderful to hear that Chelsea provided outstanding service - we're proud to have her on our team. Your recognition of her exceptional work is greatly appreciated. We're also pleased that our installation crew met your expectations and left your space clean and safe. Your willingness to recommend and serve as a reference for Window World of Pittsburgh means a lot to us. While you may not have immediate remodeling plans, we'll be here when you need us. Thank you for choosing Window World!
Bryan M.
Vince T.
Lauren K.
Linda C.
Response
Window World of Pittsburgh Linda C., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that you had such a positive experience from start to finish. It's wonderful to hear that Don Dugan JR was knowledgeable and pleasant, and that our installation crew exceeded your expectations. We take pride in our communication, cleanliness, and quality workmanship, so it's gratifying to know we delivered on all fronts. Your satisfaction with every aspect of the process, from ordering to installation, means the world to us. We truly appreciate your willingness to recommend us and hope you enjoy your beautiful new windows for years to come!
Pam G.
Travis M.
Tim D.
Keith S.
Review in Gibsonia, PA
Installers were very professional and worked constantly
Response
Window World of Pittsburgh Thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled to hear that our installers, especially Alex, were professional and diligent throughout the process. It's wonderful that they answered all your questions and left you satisfied with the quality of workmanship and cleanliness. We're also pleased that Joe Fleet and our sales team met your expectations. Your willingness to recommend us is greatly appreciated. We strive to provide this level of service to all our customers and look forward to serving you again in the future.
Melanie J.
Faye L.
David J.
Susan C.
Bruce S.
William Z.
Nick G.
Kenny A.
Review in Bethel Park, PA
The installers were very efficient, and got their work done quickly. I am very pleased with how well they worked as a team.
Response
Window World of Pittsburgh Thank you for your glowing review of Window World of PennOhio! We're thrilled to hear that our installation team exceeded your expectations with their efficiency, teamwork, and cleanliness. It's wonderful that you appreciated their friendliness and thorough clean-up, including vacuuming. We're also pleased that Mark provided excellent, personable service during the sales process. Your feedback about the language barrier with some crew members is valuable, and we'll work on improving this aspect. We truly appreciate your business and are grateful for your willingness to recommend Window World of Pittsburgh. Thank you for choosing us for your home improvement needs!
Kenneth W.
Response
Window World of Pittsburgh Kenneth W., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're delighted that you found our product to be of good quality and fairly priced. It's wonderful to hear that our installers impressed you with their knowledge and work ethic. We're glad Joe Fleet and our team met your expectations throughout the process, from sales to installation. Your satisfaction with the workmanship, cleanliness, and final walk-through is greatly appreciated. While we're sad to hear you've finished replacing all your windows and doors, we're honored you'd consider us for referrals. Thank you for choosing us for your home improvement needs!
Lisa B.
Response
Window World of Pittsburgh Lisa B., thank you for your glowing review of Window World of PennOhio! We're thrilled that your experience with us was so positive, from the sale to the installation. It's wonderful to hear that our installer (possibly Brandon) impressed you with his efficiency, thoroughness, and cleanliness. We're proud of our team's professionalism and expertise, including Rich Dugan's sales knowledge. Your feedback about the amazing workmanship, clean and safe environment, and excellent communication throughout the process is greatly appreciated. We're honored by your willingness to recommend us and are committed to maintaining this high standard of service. Thank you for choosing Window World of Pittsburgh!
Donna W.
Response
Window World of Pittsburgh Donna W., thank you for your glowing review of Window World of PennOhio! We're thrilled that you loved our flexible purchasing options and the exceptional service from our team. It's wonderful to hear that Dale, Brandon, and Jessica made such a positive impression. We appreciate your understanding of financial considerations and look forward to assisting you with more windows in the future. Your willingness to recommend us via text is greatly appreciated. Rest assured, we'll continue to provide the same level of quality service and workmanship for your future projects with Window World of Pittsburgh. Thank you for choosing us!
Jessie E.
Ralph L.
Marge J.
Response
Window World of Pittsburgh Marge J., thank you for your positive feedback on Window World of PennOhio and Window World of Pittsburgh! We're delighted you found our services reasonably priced and that Dale Dermond provided excellent service. We appreciate your understanding regarding the language barrier with our installation crew and their use of a translator app. We're glad the overall installation experience met your expectations. We look forward to assisting you with your 4 downstairs windows in the future. Your willingness to be a reference is greatly appreciated. Thank you for choosing us for your window needs!
Review in Allison Park, PA
Great salesman explained everything.
Response
Window World of Pittsburgh Thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled to hear that Dale provided such excellent service, explaining everything thoroughly. It's wonderful that you found the entire process, from appointment setting to installation, to be top-notch. We're especially grateful for your willingness to recommend us and Dale to your friends. Your satisfaction with our team's professionalism, knowledge, and workmanship is exactly what we strive for. We appreciate your business and look forward to serving you again in the future should any needs arise.
William S.
Sergey V.
Natalie D.
Response
Window World of Pittsburgh Natalie D., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled to hear that everyone, from our sales team to our installers, provided you with friendly and professional service. It's wonderful that you found our team to be honest and factual throughout the process. We're especially pleased that you're happy with the beautiful appearance of your new windows, both inside and out. Your satisfaction is our top priority, and we truly appreciate your willingness to recommend us. Thank you for choosing Window World for your home improvement needs!
Mavis E.
Response
Window World of Pittsburgh Mavis E., thank you for your glowing review of Window World of PennOhio! We're delighted that our entire team, from Rich Dugan to our office staff and installation crew, provided you with a friendly, professional, and efficient experience. Your feedback on our communication and workmanship is greatly appreciated. We understand your concern about window cleaning and apologize for any inconvenience. While we can't change the window design, we'd be happy to discuss safe cleaning options for your second-floor windows. Thank you for choosing Window World of Pittsburgh and for your willingness to recommend us. We look forward to serving you again in the future!
Kelli C.
Response
Window World of Pittsburgh Kelli C., thank you for your glowing review of Window World of PennOhio! We're thrilled that our installation team exceeded your expectations with their professionalism and quiet work. It's wonderful to hear that Mark Maszle provided excellent service throughout your window replacement experience. We appreciate your willingness to recommend us and look forward to assisting you with your new door next year. At Window World of Pittsburgh, we strive to maintain the high standards you've experienced. Your satisfaction is our priority, and we're grateful for your business and kind words about our team's exceptional performance.
Joan R.
Review in Pittsburgh, PA
Pricing, which I know is out of your control
Response
Window World of Pittsburgh Thank you for your feedback on your experience with Window World of PennOhio and Window World of Pittsburgh. We appreciate your understanding regarding pricing, which is indeed beyond our direct control. We're glad to hear that you found our installation crew very knowledgeable. However, we notice that several aspects of your experience were rated as passive. We'd love to understand how we can improve in areas like communication, professionalism, and overall satisfaction. Your input is valuable in helping us enhance our service. While we're grateful for your willingness to refer us, we aim to provide an experience that would make you comfortable being a reference as well. Please let us know if there's anything specific we can address to improve your satisfaction.
Susan P.
Lewis B.
Response
Window World of Pittsburgh Lewis B., thank you for your glowing review of Window World of PennOhio! We're thrilled to hear about your positive experience with our team, from Rich Dugan's professionalism to the efficient installation crew. It's wonderful that you're happy with your new windows and appreciated the crew's punctuality, speed, and thorough clean-up. We're glad our team met your expectations in all areas, from pricing to installation. Your willingness to recommend and serve as a reference means a lot to us. Thank you for choosing Window World of Pittsburgh for your home improvement needs. We look forward to serving you again in the future!
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