Arrived on time. Doors look great. However, crew waited until the end to present a COVID form that should have been filled out at the beginning of the appointment. And crew should keep their opinions on COVID, the pandemic, and mask wearing to themselves. Also, felt pressured to award the crew 5 stars on the survey presented at the end of service as they hovered over waiting for it to be completed.
I have already recommended Window World of Pittsburgh to friends.
They did a very good job. They were clean, quick, and efficient. Window World did a great job.
The staff was professional from start to finish. Sales person, installers, everyone arrived on time and did a great job.
Yes, I would recommend window world.
We are very pleased with the quality of the work and chad/s team did a great, clean, neat and professional job.
I highly recommend WindowWorld for replacement windows.
They came, did the job and left. It did start to rain quite harshly, but even then they rescheduled and came back on time.
I like my windows and the people that came.
The windows are wonderful, expertly installed. Everything was cleaned up and removed completely.
The price is great but the installation process was not. I don’t like that I’ve had to clean and reclean the inside and outside of my home.
The installer was excellent. He was very knowledgeable. He certainly knew what he was doing and did a great job.
Recommend to friend but would advise to schedule far in advance
They got me in as soon as they could, did the work, then followed up with me after to make sure everything was good to go.
Were going to have them again.
We had a wonderful experience from the beginning till the end. Windows took some time to make, but we were told in advance that we might wait a while. We were contacted to schedule the installation as soon as they were ready. Everyone was so nice. When the crew arrived, the rain was very very strong, and I was concerned about their ability to install 13 windows under those conditions. They rescheduled it for Sunday, so that we do not have to take more time off from work. They arrived on time and worked so hard! I could not believe that 13 windows can be installed in one day. They were so nice and respectful to us and to our house. They cleaned up after themselves. Overall, wonderful experience.
They did a fine job and they hustled. They cleaned up well and did it in one day. I'm in the construction business and I would hire all three of them.
The windows are very nice and well constructed.A huge difference from the old aluminum windows.
The window is perfect and there is no cold air coming in. Thank you very much.
Everything was excellent!
They exceeded all of my expectations!
I know I had my install during COVID but it took so long to get my windows. I just got my shutters installed recently and I ordered them in October.
We had absolutely no issues with them. We were pleased with the product. We did have to have service. Everything was as they told us. Surprisingly, they said, "If your dog busts through a screen, or your cat tears holes in the screen, call us. We come out, and we fix it." And they did, because that is what happened because we have animals. So, everything that we were told, they stood behind. The service was good. Any issues we did have on a couple different things that we had service on, where they had to order something, we were notified. Communication was good. We actually have absolutely no issues with Window World in any way. The product is as it was sold to us, what it was like and the quality.
It was a wonderful experience.
I have been a happy customer for many years.
Only if I use the same gentleman I got to install my windows. He was great!
They cleaned everything up well when they were done and the windows look really nice.
If anyone ask l will tell them ok
This is our third window/door installation with Window World. Every time things are consistently good and reliable.
They were efficient and did a really good job.
They did a very professional and thorough install.
The service was good. My mom was there during installation and watched most of the work. Everything turned out fine.
It took a long time to get the windows.
Windows are attractive and the company was on time and they are friendly and presentable,
They do a good job.
I'm very pleased with my windows.
The customer service has been wonderful! I am very pleased with everything each time I have called. I felt that their prices were affordable.
The installers were professional. They were considerate when installing. They did it so that my heat would stay in, since it was cold outside.
I thought the service was prompt and the crew was pretty good. They were experienced in what they were doing and did a great job.
They were incredibly professional and helpful. They were very accommodating with Covid. They were on time. I couldn't have asked for better support. It was well worth the wait, and the windows look fantastic. We are already planning to use them again in the future.
The only problem I had was that there's one little crack in the piece of the vinyl or plastic, or whatever they used on the window. I know I looked on the contract, and it says I wanted white trim on the windows, but I know I told them brown. My railing is brown. My soffit is brown. My fascia is brown, and my door is brown. I couldn't say anything because it was in the contract, but I know I said brown. Other than that, the job looks good.
The workmanship was fine. Everything went really smoothly. They handled it professionally.
The process from start to finish with Window World of Pittsburgh was simple and my expectations were met.
I am very pleased with my basement door.
They did a really good job.
They were reasonable and did a good job.
The sub contractor was very professional and the quality is top notch service.
They arrived within the time frame. They did the work and cleaned up. It was a very good job.
I was very pleased.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Pittsburgh as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys