About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 24226 surveys sent, 11423 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10587
Of 11423 respondents, 10587 left a review
No rating
Recent reviews
Vicki B.
Danny R.
Mary B.
Dawn H.
John B.
Tom C.
Tom B.
Dave C.
Response
Window World of PennOhio Dave C., thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that you're very satisfied with our installation team and the quality of our materials. It's great to hear that Steve Yeany provided excellent service and that you found our installation crew professional and their workmanship top-notch. We appreciate your willingness to be a reference for us. While we're glad the installation scheduling went well, we'd love to improve our appointment setting process. Is there anything specific we could enhance there? Thank you for choosing us and for your recommendation!
Joe C.
Daniel S.
John T.
Response
Window World of PennOhio John T., thank you for your feedback on your experience with Window World of PennOhio and Window World of Akron. We're pleased that you're satisfied with the end product and many aspects of our service, including Rockford's professionalism and our installation crew's work. However, we sincerely apologize for the extended installation time of over 3 months. This is not our standard, and we understand your frustration. We're committed to improving our installation timelines and appreciate your suggestion for quicker installation. Your input is valuable in helping us enhance our services. Despite the delay, we're glad the final result met your expectations and hope to have the opportunity to serve you better in the future.
Henry M.
Jason M.
Don B.
Natalie D.
Response
Window World of PennOhio Natalie D., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled to hear that everyone, from our sales team to our installers, provided you with friendly and professional service. It's wonderful that you found our team to be honest and factual throughout the process. We're especially pleased that you're happy with the beautiful appearance of your new windows, both inside and out. Your satisfaction is our top priority, and we truly appreciate your willingness to recommend us. Thank you for choosing Window World for your home improvement needs!
Review in Napoleon, OH
Door handle is crooked on new door.
Bob D.
Mavis E.
Response
Window World of PennOhio Mavis E., thank you for your glowing review of Window World of PennOhio! We're delighted that our entire team, from Rich Dugan to our office staff and installation crew, provided you with a friendly, professional, and efficient experience. Your feedback on our communication and workmanship is greatly appreciated. We understand your concern about window cleaning and apologize for any inconvenience. While we can't change the window design, we'd be happy to discuss safe cleaning options for your second-floor windows. Thank you for choosing Window World of Pittsburgh and for your willingness to recommend us. We look forward to serving you again in the future!
Annette S.
Melanie T.
Response
Window World of PennOhio Melanie T., thank you for your feedback on your experience with Window World of PennOhio and Window World of Cleveland. We're thrilled that Kristi O'Rourke and our installation crew impressed you with their professionalism and knowledge. We're glad the quality of your new windows exceeded expectations. However, we apologize for the scheduling issues and the automated text system hiccups. We're committed to improving our communication processes. We appreciate your willingness to recommend us and look forward to assisting you with your gutter project. Your input helps us enhance our service. Thank you for choosing Window World for your home improvement needs.
Review in New Castle, PA
Everything seems to be okay. Only time will tell and give it time to try to see if there's any leak or become foggy. It's too soon to make any comment.
Response
Window World of PennOhio Thank you for choosing Window World of PennOhio and Window World of Youngstown for your window installation. We appreciate your feedback and understand your desire to evaluate the long-term performance of your new windows. Rest assured, our products are designed for durability and efficiency. We're pleased to hear that our crew maintained cleanliness during the installation. However, we apologize that the final walk-through didn't meet your expectations. We'll use this feedback to improve our process. We're grateful for your recognition of our entire crew's good work. While you don't have immediate remodeling plans, we hope you'll consider us for future projects. Thank you for your business and patience as you assess the quality of our work over time.
Laurie E.
Karen B.
Lester P.
Kelli C.
Response
Window World of PennOhio Kelli C., thank you for your glowing review of Window World of PennOhio! We're thrilled that our installation team exceeded your expectations with their professionalism and quiet work. It's wonderful to hear that Mark Maszle provided excellent service throughout your window replacement experience. We appreciate your willingness to recommend us and look forward to assisting you with your new door next year. At Window World of Pittsburgh, we strive to maintain the high standards you've experienced. Your satisfaction is our priority, and we're grateful for your business and kind words about our team's exceptional performance.
GuildQuality
Feedback report
