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GuildQuality surveys
Satisfaction
Of 24819 surveys sent, 11556 were responded to
Communication: Appt Setting
The Window World of PennOhio staff was courteous and professional when setting my initial sales appointment.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10739
Filter Reviews
Of 11556 respondents, 10739 left a review.
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Recent reviews
Tina P.
Bobby K.
Dawn T.
Response
Window World of PennOhio Dawn T., thank you so much for this wonderful feedback! We're thrilled that everyone at Window World of PennOhio exceeded your expectations from start to finish. It's fantastic to hear that Chance Kildow and our entire team provided professional and honest service throughout your experience.
We're especially pleased that your basement window turned out perfectly and that our installation crew kept everything clean, safe, and well-communicated. Your recognition of everyone involved means the world to us. We truly appreciate your business and look forward to serving you again in the future!
Tom W.
Villie H.
Pattie M.
Response
Window World of PennOhio Pattie, thank you so much for this wonderful feedback! We're thrilled that you've had such positive experiences with Window World of PennOhio, from your casement windows two years ago to your beautiful new double front doors.
Anthony Lombardi will be delighted to hear your kind words about his professionalism, attention to detail, and dedication to taking care of you throughout the process. We're equally proud that our installation crew delivered exceptional workmanship while keeping your home clean and safe.
We truly appreciate your willingness to serve as a reference and recommend both Anthony and our team to friends. Thank you for being such a valued customer of Window World OV!
Brandon S.
Response
Window World of PennOhio Brandon S., thank you so much for this outstanding feedback! We're absolutely thrilled that our installation crew exceeded all of your expectations with their courteous, professional, and hard-working approach. Your comment that you'd give a 10-star rating if you could truly means the world to us!
We're equally pleased that Jason Rogers provided knowledgeable and professional service from your initial consultation, and that every touchpoint with Window World of Toledo met the highest standards. It's wonderful to hear you're willing to serve as a reference and recommend both our team and Jason to others.
Thank you for choosing Window World of PennOhio. We look forward to serving you again in the future!
Blandine W.
Response
Window World of PennOhio Blandine, thank you so much for this outstanding feedback! We're thrilled that Window World of Toledo exceeded your expectations in every area. It's wonderful to hear that Brian Gschwind and our installation crew provided you with such professional, knowledgeable service from start to finish.
We especially appreciate your comments about the quick completion, thorough cleanup, and the final results. Your willingness to serve as a reference and recommend both Brian and our crew means the world to us. When you're ready for your next home improvement project, Window World of PennOhio will be here to help. Thank you for choosing us!
Katie B.
Sharon C.
Michael M.
Richard R.
Darlene E.
Response
Window World of PennOhio Darlene E., thank you so much for this wonderful feedback! We're thrilled that Window World of Youngstown exceeded your expectations from start to finish. It's fantastic to hear that Evan Glancy, Lucille, and Andy all provided exceptional service throughout your experience.
We truly appreciate your understanding regarding the timeline from order to installation. Your patience means the world to us, and we're so glad the results were worth the wait! The installation crew's dedication to doing great work, especially with that challenging window, reflects our commitment to quality workmanship.
Thank you for choosing Window World of PennOhio, and we wish you the best with your upcoming painting project!
Diane S.
Robert B.
Response
Window World of PennOhio Robert, thank you so much for this outstanding review! We're thrilled that Window World of Youngstown exceeded your expectations in every way. It's wonderful to hear that Ethan provided such knowledgeable and professional service without being pushy, and that our installation crew impressed you with their expertise, courtesy, and attention to cleanliness—even working through drizzling rain to complete your project!
We're delighted you're already experiencing the superior insulation and noise reduction benefits of your new windows. Thank you for agreeing to serve as a reference and for your willingness to recommend both Ethan and our installation team. Your feedback means the world to us at Window World of PennOhio, and we look forward to serving you again in the future!
Shirley Z.
John M.
Review in Pittsburgh, PA
Guys we’re organized, hard working and polite.
Response
Window World of PennOhio Thank you so much for this wonderful feedback! We're thrilled to hear that our team at Window World of Pittsburgh exceeded your expectations at every turn. It's fantastic to know that Chelsea provided excellent service, listened carefully to your needs, and shared her knowledge about our windows with you.
We're especially pleased that our installation crew impressed you with their organization, professionalism, and friendly attitude. Hearing that the workmanship was A+ and that they left your home spotless inside and out means the world to us.
Your recommendation means everything to Window World of PennOhio. Thank you for choosing us for your window project, and we're here whenever you need us in the future!
Nick B.
Carlene S.
Debbie K.
Review in Girard, OH
I was really happy with the service from the sales to the installation and the follow-up.
Response
Window World of PennOhio Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Window World of Youngstown from start to finish. It's fantastic to know that Don Dugan JR provided you with professional, knowledgeable service and that our installation crew met your expectations with their professionalism and quality workmanship.
We're especially grateful that you took the time to recognize our service representative who helped schedule your appointment and assisted with your follow-up questions about window cleaning. Our team takes great pride in being accessible and responsive to our customers' needs.
Thank you for choosing Window World of PennOhio. We truly appreciate your business and recommendation!
Lorraine H.
Response
Window World of PennOhio Lorraine, thank you so much for this wonderful feedback! We're thrilled to hear that you love your new windows and that every aspect of your experience with Window World of Pittsburgh exceeded your expectations.
It's fantastic to know that Joe Fleet provided you with professional, knowledgeable service and that our installation crew delivered the same level of excellence. We take great pride in maintaining organized, professional teams who keep job sites clean and safe while delivering quality workmanship.
We truly appreciate your willingness to recommend both Joe and our installation crew to friends. Thank you for choosing Window World of PennOhio, and please don't hesitate to reach out if you need anything in the future!
Gary M.
Response
Window World of PennOhio Gary, thank you so much for this outstanding feedback! We're thrilled that your experience with Window World of Youngstown exceeded expectations from start to finish.
It's wonderful to hear that Aaron Hartsough provided such knowledgeable and professional service, and that our installation crew, especially Andy, made such a positive impression. Andy's expertise and passion for his work truly shine through, and we're so glad that came across during your installation.
We appreciate you noting the professionalism and courtesy of our entire team throughout the process. Your satisfaction with the workmanship and the care taken to keep your job site clean and safe means the world to us.
Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Andrew B.
Response
Window World of PennOhio Andrew, thank you so much for this outstanding feedback! We're absolutely thrilled that your entire experience with Window World of Youngstown exceeded your expectations. It's wonderful to hear that Evan, Lucille, and our installation crew provided you with such excellent service from start to finish.
Your kind words about the professionalism, workmanship, and communication throughout your project mean the world to us. We're honored that you're willing to serve as a reference and would recommend us to others. Thank you for choosing Window World of PennOhio, and please don't hesitate to reach out if you ever need anything in the future!
Al U.
Jourdin Y.
Bobby H.
Response
Window World of PennOhio Bobby H., thank you so much for this outstanding feedback! We're thrilled that Window World of Pittsburgh exceeded your expectations from start to finish. It's wonderful to hear that Chelsea Johnston provided such professional service throughout your experience, and we'll be sure to share your recognition with her.
Your comments about our installation crew mean the world to us, especially coming from someone with 45 years of construction experience. We're proud that you witnessed their dedication to getting every detail right, even when facing challenges. We're delighted you're considering siding for your next project and would love to help when you're ready. Thank you for being willing to serve as a reference and for recommending Window World of PennOhio to others!
Joseph H.
Response
Window World of PennOhio Joseph H., thank you so much for this outstanding feedback! We're thrilled that your experience with Window World of Pittsburgh exceeded your expectations from start to finish.
It's wonderful to hear that Dale provided such thorough, pressure-free guidance and that our installation crew delivered flawless workmanship while protecting your new carpeting. Your praise for their professionalism and attention to detail means the world to us.
We truly appreciate your willingness to serve as a reference and your perfect 10 recommendation. While you don't have projects planned soon, Window World of PennOhio is here whenever you need windows, doors, siding, garage doors, or gutters. Thank you for choosing us and for sharing your experience!
Thomas W.
Jackie G.
Review in Mingo Junction, OH
They need to give these guys a raise; due to the heat they worked in and buy them some wasp spray to take with them.
Response
Window World of PennOhio Thank you so much for this wonderful feedback! We're thrilled to hear that our installation crew exceeded your expectations with their professionalism and dedication, especially working in such challenging heat conditions. Your kindness in keeping them hydrated is greatly appreciated!
We're pleased that Mark Maszie provided excellent sales service and that you're so satisfied with the quality of workmanship on your home. We sincerely apologize for the delay between your August order and installation – we understand your frustration with the timeline.
We're looking forward to completing your gutter installation and shutter work soon. Thank you for being willing to serve as a reference and for recommending Window World of PennOhio to others. Your recognition of our crew means the world to us!
Jim F.
Gregory P.
Steven R.
Dwight L.
Marilyn F.
Everybody is happy with the service!
Response
Window World of PennOhio Marilyn F., thank you so much for your wonderful feedback! We're thrilled that everyone is happy with the service and that your renters were impressed with how clean the process was. It's fantastic to hear that Brandon Smith provided such professional and knowledgeable service, and that our installation crew delivered excellent workmanship.
We're delighted that the presentation resonated with you and that everyone is loving the new windows! Window World of PennOhio and Window World of Akron are committed to delivering outstanding experiences, and your positive comments mean the world to us. Thank you for trusting us with your project, and we look forward to serving you again in the future!
Donna W.
Response
Window World of PennOhio Donna, thank you so much for this wonderful feedback! We're thrilled that you experienced our no-pressure, no-gimmicks approach throughout your entire project with Window World of PennOhio. It's fantastic to hear that Dale, Katie, and your installation crew all provided exceptional service and exceeded your expectations at every step.
We truly appreciate your trust in choosing Window World of Pittsburgh for your window project, and we're excited to hear you'll be working with us again to complete the rest of your windows. Thank you for recommending us to friends and family—we look forward to serving you again soon!
Allen L.
Response
Window World of PennOhio Allen, thank you so much for this outstanding feedback and for choosing Window World of Akron! We're thrilled that Eric provided such knowledgeable, pressure-free service and that our installation crew completed all 17 windows in one day with excellent results.
We truly appreciate that you've already referred a friend who has placed an order. Regarding your referral reward, we sincerely apologize for the oversight. Please reach out to us directly so we can ensure you receive your well-deserved referral credit for your friend's purchase.
It's wonderful to hear the entire process exceeded your expectations, from scheduling through final walkthrough. We're honored by your willingness to serve as a reference and look forward to working with you again at Window World of PennOhio!
Dave P.
Ed M.
Frank P.
Response
Window World of PennOhio Frank, thank you so much for this outstanding feedback and for being such a loyal customer! We're thrilled to hear that Rich Dugan provided you with excellent service once again. It's wonderful that the Dugan family has earned your trust for all your window replacement needs.
We're delighted that our team delivered great communication from start to finish, and that our installation crew worked efficiently while maintaining the quality and professionalism Window World of Pittsburgh is known for. Your windows looking great is exactly what we aim for!
Thank you for recommending Window World of PennOhio to friends and family. We truly appreciate your continued business and look forward to serving you again in the future!
Jacob H.
Shelley B.
Kathy S.
Kevin M.
Lamar N.
Mike B.
Glenda W.
Beverly B.
GuildQuality
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