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GuildQuality surveys
Satisfaction
Of 25036 surveys sent, 11670 were responded to
Communication: Appt Setting
The Window World of PennOhio staff was courteous and professional when setting my initial sales appointment.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10853
Filter Reviews
Of 11670 respondents, 10853 left a review.
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Recent reviews
Audra K.
Mike G.
David D.
Kate D.
Luca O.
Gabrielle M.
Review in Alliance, OH
We have done several projects with them, and the guys who come out have all done an excellent job.
Shari H.
Review in Canton, OH
I thought they did a good job, and it is a good product. When the left, the windows were dirty. You buy the product, but you can't see it because you have to clean them. Everything else was fine. You spend $7,000 on seven windows, and you have to clean them when they are done.
Response
Window World of PennOhio Thank you so much for your wonderful feedback and for recommending Window World of Akron! We're thrilled that you're pleased with the quality of your seven new windows and that Eric Gibbons and our installation crew provided you with friendly, professional service throughout the process.
I sincerely apologize that the windows weren't cleaned before our crew left. You're absolutely right—after investing $7,000 in new windows, you shouldn't have to clean them yourself to see the beautiful product. This doesn't meet our standards, and I appreciate you bringing this to our attention so we can address it with our team.
We're grateful that you'd serve as a reference and recommend Window World of PennOhio to others. Thank you for trusting us with your home!
Sondra D.
Response
Window World of PennOhio Sondra D., thank you so much for this wonderful feedback! We're absolutely thrilled that your experience with Window World of PennOhio was flawless from start to finish.
It's fantastic to hear that Chance Kildow provided such professional and knowledgeable service, and that Shane delivered meticulous installation work while keeping you informed every step of the way. Your recognition of their expertise and courtesy means the world to our team.
We're so glad you love your beautiful new windows! Thank you for recommending Window World OV to friends and family. We truly appreciate your business and look forward to serving you again in the future!
Jeff A.
Helen D.
Response
Window World of PennOhio Helen D., thank you so much for your wonderful feedback and for trusting Window World of Pittsburgh based on your son's positive experience! We're thrilled that Mark Maszle provided knowledgeable, professional service and that our installation crew exceeded your expectations with their efficiency and quality workmanship. Your new windows look great!
I sincerely apologize for the confusion and delays with your siding installation. This is not the level of service Window World of PennOhio strives for, and I understand your disappointment. Please allow me to look into your siding project immediately and get back to you with a resolution. We appreciate your patience and the opportunity to make this right.
Janis W.
David B.
Response
Window World of PennOhio David B., thank you so much for this outstanding feedback! We're thrilled that you're so satisfied with your new windows and the service you received from Window World of Toledo and Window World of PennOhio.
It's wonderful to hear that Derek was professional, knowledgeable, and never pressured you during the sales process. We're equally pleased that Greg and his installation crew provided exceptional service, respecting your property and answering all your questions throughout the project.
We truly appreciate your willingness to recommend us and serve as a reference for future customers. Your confidence in our team means the world to us, and we look forward to serving you again in the future!
Ron B.
Sam B.
Tiffany H.
Mike P.
Response
Window World of PennOhio Mike P., thank you so much for this outstanding feedback! We're thrilled that Michael Bekeny provided you with a thorough quote and explained our entire process, including payment options. It's wonderful to hear that our installer Mike exceeded your expectations with his professionalism and attention to detail throughout the installation.
We truly appreciate your willingness to recommend both Michael Bekeny and our installation crew to friends, and for agreeing to serve as a reference. We're excited to hear you're considering additional windows for late next year, and we'd be honored to work with you again. Thank you for choosing Window World of Cleveland and Window World of PennOhio!
Marty M.
Richard B.
Elizabeth M.
Mark P.
Bud C.
Renee W.
Anthony M.
Shelly B.
Tish C.
Zidrina M.
Doug S.
Heather M.
Zach L.
Kevin W.
Jeri O.
Bridgit F.
Jordan D.
James M.
Devin R.
Response
Window World of PennOhio Devin, thank you so much for this outstanding feedback! We're absolutely thrilled that you love your new windows and doors from Window World of PennOhio. It's wonderful to hear that Eric Gibbons provided such professional and knowledgeable service throughout your sales experience, and that our installation crew exceeded your expectations with their professionalism, communication, and quality workmanship.
We truly appreciate your willingness to recommend both Eric and our installation team, and we're honored that you're open to serving as a reference for future customers. We're excited to hear you're planning more windows with Window World of Youngstown, and we look forward to working with you again soon!
Ralph J.
Suzette G.
Cheryl J.
Debra P.
Response
Window World of PennOhio Debra P., thank you so much for this outstanding feedback! We're thrilled that you had such a positive experience with Window World of Pittsburgh from start to finish.
It's wonderful to hear that Joe Fleet provided knowledgeable, professional service and that our installation crew exceeded your expectations with their organization, communication, and quality workmanship. Your recognition of our team's commitment to excellent service and keeping the job site clean and safe means the world to us.
We're honored that you're willing to serve as a reference and would recommend both Joe and our installation crew to friends. We'd love to tell you more about our Referral Program, where you can earn rewards for sharing your experience! Thank you for choosing Window World of PennOhio!
Marissa A.
Jackie W.
Laura W.
Response
Window World of PennOhio Laura, thank you so much for your excellent feedback and for being a promoter of Window World of PennOhio! We're thrilled that Anthony Lombardi and our installation crew provided you with such outstanding service. It's wonderful to hear that our team was professional, knowledgeable, and that the crew was awesome throughout your project.
We truly appreciate your willingness to serve as a reference and your interest in a storm door quote. We'd be happy to help with that next project! Thank you for recommending Window World OV to others, and we look forward to working with you again soon.
Rosanne H.
Dean W.
Ann C.
Joe H.
Jennifer B.
Lazenia W.
Response
Window World of PennOhio Lazenia, thank you so much for this outstanding feedback! We're thrilled that Window World of Pittsburgh exceeded your expectations from start to finish. It's wonderful to hear that Lucie Roth provided such professional and knowledgeable service, and that our installation crew delivered exceptional workmanship while keeping your job site clean and safe.
We truly appreciate your willingness to serve as a reference and your recognition of our installer. Since you're likely to recommend us, we'd love to let you know about our Referral Program—you can earn $50 or $250 off an additional purchase for each person you refer! Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
GuildQuality
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