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GuildQuality surveys
Satisfaction
Of 24495 surveys sent, 11437 were responded to
Communication: Appt Setting
The Window World of PennOhio staff was courteous and professional when setting my initial sales appointment.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10623
Filter Reviews
Of 11437 respondents, 10623 left a review.
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Recent reviews
Jill S.
Response
Window World of PennOhio Thank you so much, Jill, for this outstanding feedback! We're thrilled that your experience with Window World of Toledo exceeded your expectations from start to finish. It's wonderful to hear that Brian Gschwind provided such professional and knowledgeable service, and that our installation crew made such a positive impression with their courtesy and professionalism throughout the project.
Your recognition of the entire install crew means the world to us, and we're grateful for your willingness to serve as a reference and recommend our team. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Mark P.
Response
Window World of PennOhio Mark P., thank you so much for this outstanding feedback! We're thrilled that you appreciated our no-pressure approach and the efficiency of everyone at Window World of Pittsburgh.
It's wonderful to hear that Joe Fleet provided such courteous and informative service without the constant upsell, and that our installer Joe was super-friendly, punctual, and even took care of cleanup! We'll be sure to pass along your thanks to him.
We're so pleased that Window World of PennOhio exceeded your expectations from start to finish. We truly appreciate your business and hope you'll think of us for any future projects!
Rebecca T.
Response
Window World of PennOhio Rebecca, thank you so much for this wonderful feedback! We're thrilled that you had such a positive experience with Window World of Youngstown from start to finish. It's great to hear that Andy Hartsough provided professional, knowledgeable service with upfront pricing, and that our installation crew delivered exceptional workmanship on your historic home restoration despite weather challenges.
We appreciate your willingness to serve as a reference and want you to know about our Referral Program—you can earn $50 or $250 off additional purchases for each friend you refer! Your satisfaction with the metal work and final results means everything to us. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Ronald H.
Andy L.
Dean L.
Response
Window World of PennOhio Dean L., thank you so much for this incredible feedback! We're absolutely thrilled that your experience with Window World of Youngstown and Window World of PennOhio was amazing from start to finish.
We're especially grateful for your kind words about Mark Wagner treating you like family—that's exactly the level of care we strive to provide every customer. It's wonderful to hear that he was punctual, professional, and made sure you understood every detail of your project.
Your praise for our installation crew means the world to us! We're so glad they kept everything clean and safe, answered all your questions, and ensured you were completely satisfied with the workmanship.
Thank you for recommending us to your friends and family. We truly appreciate your business and look forward to serving you again!
Rebecca M.
Thomas D.
Lesley S.
Andrew C.
Mary B.
Linnea N.
Response
Window World of PennOhio Linnea, thank you so much for this wonderful feedback! We're absolutely thrilled that your special-ordered door turned out beautifully and that the installation exceeded your expectations in every area.
It's fantastic to hear that Michael Bekeny and our entire team at Window World of Cleveland provided you with such professional service from start to finish. We're so glad the installation crew kept everything clean, safe, and communicated effectively throughout the process.
We can't wait to work with you on your next project! When you're ready to discuss it, we'll be here to deliver the same exceptional experience. Thank you for choosing Window World of PennOhio!
Larry D.
Response
Window World of PennOhio Larry D., thank you so much for this wonderful feedback! We're thrilled that your experience with Window World of Youngstown and Window World of PennOhio exceeded your expectations from start to finish.
We're especially pleased to hear that Ethan Elder provided professional, knowledgeable service and that our installation crew delivered excellent workmanship while keeping your home clean and safe. Your recognition of Ethan and our final measure specialist means the world to us.
We appreciate your confidence in the quality of your windows and stand behind our work completely. Should you ever need anything or decide to tackle another home improvement project, we're here to help. Thank you for choosing us!
Leigh G.
Stan G.
Jeff H.
Response
Window World of PennOhio Jeff H., thank you so much for your wonderful feedback and for choosing Window World of Toledo! We're thrilled that Rick Cavese and our installation crew met your expectations and that your downspouts and everything else look great and work perfectly.
I appreciate you noting that the crew didn't conduct a complete final walk-through initially. While we're glad they made the adjustments you requested with the downspouts, we'll use your feedback to reinforce the importance of a thorough walk-through with every customer.
It's fantastic to hear our team did exactly what they promised. We'd love to help with any future projects, and please know about our Referral Program—you can earn $50 or $250 off additional purchases for each referral. Thank you again for your business and trust in Window World of PennOhio!
Teddy G.
Response
Window World of PennOhio Teddy G., thank you so much for your outstanding feedback and for being a loyal Window World customer! We're thrilled this is your third time choosing us, from Indiana PA to Wheeling Island and now your current home. It's wonderful to hear that Anthony Lombardi and our installation crew exceeded your expectations with their professionalism and knowledge.
We're especially delighted that you love your beautiful new front door! Your trust in Window World of PennOhio means the world to us, and we truly appreciate you recommending us to friends. We look forward to helping you with any future home remodeling projects!
James S.
Emily R.
Review in Massillon, OH
I had a picture window installed. I don't see anything wrong with it. I am satisfied. You can always overlook something, but I haven't observed anything wrong with the work.
Leann L.
Peter B.
Response
Window World of PennOhio Peter, thank you so much for your outstanding feedback and for taking the time to share your experience with Window World of PennOhio! We're absolutely thrilled that Anthony Lombardi and our installation crew exceeded your expectations at every step of your project.
It's wonderful to hear that you found our team professional, courteous, and knowledgeable from your initial appointment through the final walk-through. Your perfect scores across the board and willingness to serve as a reference mean the world to us.
We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Window World OV!
Michelle G.
Sheila F.
Ron T.
Judith K.
Sheila P.
Cindy C.
Angela F.
Craig A.
Roy K.
Response
Window World of PennOhio Roy, thank you for taking the time to share your detailed feedback with Window World of Toledo. We're pleased that Brian provided excellent sales service and that you're satisfied with the product quality.
However, I sincerely apologize for the disappointing experience with our installation crew. The concerns you raised about the insulation at the top of your windows, the dismissive communication, and the lack of a proper final walkthrough are absolutely not acceptable. You deserved better, and I'm truly sorry our installer made you feel like you were bothering him.
Linda L.
Response
Window World of PennOhio Linda, thank you so much for your wonderful feedback and for taking the time to share such detailed insights! We're thrilled that you experienced prompt, courteous, and efficient service throughout your entire journey with Window World of Cleveland and Window World of PennOhio. It's fantastic to hear that Eric Diaz provided exceptional sales service and that our installation crew met your expectations with their professionalism and quality workmanship.
We truly appreciate your feedback about weekend appointment availability. We understand the challenge of taking time off work, and we'll share your suggestion with our team as we continually look for ways to better serve our customers. We're delighted that our communication kept you well-informed throughout the process and that you're pleased with your new windows. Thank you for choosing us!
Randy V.
Erin B.
Response
Window World of PennOhio Erin, thank you so much for your outstanding feedback and for taking the time to share your experience with Window World of Pittsburgh! We're thrilled that Joe Fleet and our installation crew provided you with exceptional service from start to finish. It's wonderful to hear that every aspect of your project exceeded expectations.
We truly appreciate your willingness to serve as a reference and recommend our team to others. We'd also love to let you know about our Referral Program, where you can earn $50 or $250 off your next purchase for each referral! When you're ready to replace those upstairs windows in the next few years, we'll be here to help. Thank you for choosing Window World of PennOhio!
Richard S.
Efficient workera
Response
Window World of PennOhio Thank you so much for your wonderful feedback, Richard! We're thrilled to hear that you found our team to be efficient workers and that every aspect of your experience with Window World of Pittsburgh exceeded expectations.
It's fantastic to know that Chelsea Johnston impressed you with her professionalism, knowledge, and accessibility throughout your project. We're equally pleased that our installation crew maintained the same high standards with their organization, communication, and quality workmanship while keeping your job site clean and safe.
We truly appreciate your willingness to serve as a reference and recommend both Chelsea and our installation crew to others. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Michael W.
Response
Window World of PennOhio Thank you so much, Michael W., for taking the time to share your detailed feedback with Window World of Youngstown! We're thrilled to hear that Evan Glancy provided excellent sales service and that your window and door installation exceeded your expectations.
However, I sincerely apologize for the issues you experienced with our gutter installation crew. Leaving tools behind and not properly cleaning the work area is completely unacceptable and does not reflect the standards Window World of PennOhio is committed to upholding. Please allow me to address this immediately and make things right. We truly appreciate your willingness to recommend us and serve as a reference, and we're committed to earning that trust across all our services.
Jim S.
Laszlo V.
Review in Perrysburg, OH
The prices are good, but we have some concerns about the installation finishing.
Judith W.
Michael H.
Response
Window World of PennOhio Michael, thank you for taking the time to share your detailed feedback with Window World of Youngstown. I sincerely apologize that your experience with our sales process and Steve Yeany fell short of your expectations. This is not the standard we strive for at Window World of PennOhio.
I'm pleased to hear that our installation crew provided you with organized, professional service and effective communication. However, I recognize concerns about the sales experience, appointment setting, and accessibility need to be addressed..
Peggy V.
Joe R.
Response
Window World of PennOhio Joe R., thank you so much for this outstanding feedback! We're absolutely thrilled that Window World of Youngstown exceeded your expectations at every step of your project.
It's wonderful to hear that Andy Hartsough provided such professional and knowledgeable service, and that our installation crew delivered exceptional workmanship while keeping your job site clean and safe. We're especially grateful that you found our team accessible and communicative throughout the entire process.
Your willingness to serve as a reference and recommend both Andy and our installation crew means the world to us. We truly appreciate your business and look forward to serving you again at Window World of PennOhio!
Suzan B.
Response
Window World of PennOhio Suzan, thank you so much for this outstanding feedback! We're absolutely thrilled that your experience with Window World of Akron and Window World of PennOhio exceeded your expectations at every step.
It's wonderful to hear that Brandon Smith provided such professional and knowledgeable service, and that our installation crew—the father and son team—impressed you with their politeness, efficiency, and attention to detail on your picture window. Your willingness to serve as a reference and recommend our team means the world to us.
We'd love to thank you through our Referral Program, where you can earn $50 or $250 off additional purchases for each referral. We look forward to serving you again in the future!
Mary A.
Response
Window World of PennOhio Mary A., thank you so much for this outstanding feedback! We're thrilled that Window World of Youngstown exceeded your expectations at every turn. It's wonderful to hear that our team was professional from your initial appointment through installation, and that we responded quickly to address your needs.
We're delighted you appreciated the no-pressure approach during your consultation and that our installation crew kept everything clean, safe, and communicated effectively throughout the project. We're excited that you're planning to use Window World of PennOhio for your sliding glass doors, and we'd be happy to discuss our siding and garage door services when you're ready. Thank you for being willing to serve as a reference and for your enthusiastic recommendation!
Karen B.
Response
Window World of PennOhio Karen B., thank you so much for this outstanding feedback! We're thrilled that you've had such positive experiences with Window World of PennOhio across two completed projects. It's wonderful to hear that Kristi O'Rourke provided exceptional service throughout your sales experience, demonstrating professionalism, knowledge, and accessibility every step of the way.
We're equally pleased that our installation crew met your expectations with their organization, professionalism, and quality workmanship while keeping your job site clean and safe. We truly appreciate your willingness to serve as a reference and your plans for a third project with Window World OV. Thank you for your continued trust in us!
Donna L.
Response
Window World of PennOhio Donna, thank you so much for your outstanding feedback! We're thrilled that you had such a positive experience with Window World of Pittsburgh from start to finish.
It's wonderful to hear that Mark Maszle provided knowledgeable and helpful service, and that our installation crew delivered excellent, professional work. Your recognition of their organization, communication, and thorough final walkthrough means the world to us.
We're grateful for your willingness to recommend Window World of PennOhio to friends, and we appreciate you being aware of our referral program. Thank you for choosing us for your project—we truly value your business!
David H.
Lara S.
Dennis K.
Response
Window World of PennOhio Dennis, thank you so much for this outstanding feedback! We're thrilled that you had such a positive experience with Window World of PennOhio from start to finish.
It's wonderful to hear that Chance Kildow provided you with knowledgeable, professional service and was accessible throughout your project. We're especially pleased that our installation crew made such a fantastic impression on you—your recognition of their professionalism, communication, and exceptional workmanship means the world to us.
We truly appreciate your willingness to recommend both Chance and our installation team to friends. Thank you for choosing Window World OV, and we look forward to serving you again in the future!
GuildQuality
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