About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 25533 surveys sent, 11922 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 11084
Of 11922 respondents, 11084 left a review
No rating
Recent reviews
Mari D.
Fred S.
Jon N.
Response
Window World of PennOhio Jon N., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that every aspect of your experience, from appointment setting to installation, exceeded your expectations. It's wonderful to hear that Mark Maszle and our installation crew provided exceptional service. Your satisfaction with the workmanship and cleanliness of the job site is exactly what we strive for. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World of PennOhio for your home improvement needs. We look forward to serving you again in the future!
Raymond W.
Response
Window World of PennOhio Raymond W., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that you had such a positive experience with Mark and our installation crew. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, is exactly what we strive for. We appreciate your willingness to recommend us and serve as a reference. Rest assured, our commitment to quality extends to our warranty coverage. Should you need any future home improvements, we're here to help. Thank you for choosing Window World!
Giovanni C.
James P.
Review in Langeloth, PA
The installation guys that they have are great. Notification-wise that they have is okay. It is kind of in the air. For example, once you set your order, they don't really let you know until a week before. You would think they would send you updates here and there while the windows are being made to see what your timeline is. Other than that, I would say they are good.
Response
Window World of PennOhio Thank you for your detailed feedback on your experience with Window World of Pittsburgh. We're thrilled that you were satisfied with Mark's professionalism and our installation team's work. We sincerely apologize for the lack of communication during the window manufacturing process. Your suggestion for more frequent updates is valuable, and we'll work on improving our notification system. We appreciate your recognition of Mark's exceptional service. Regarding the survey, we understand your frustration with multiple reminders. We'll review our follow-up process to make it less intrusive. Your input helps us enhance our services, and we're grateful for the opportunity to serve you.
Nancy R.
Response
Window World of PennOhio Nancy R., thank you for your glowing review of Window World of PennOhio and Window World of Cleveland! We're thrilled that you had such a positive experience with our products and team. It's wonderful to hear that Michael and our installation crew were professional, knowledgeable, and communicative throughout your project. We appreciate your feedback about the color options and final walk-through, as it helps us improve. While we respect your decision not to be a reference, we hope you'll consider us for any future home improvement needs. Your satisfaction is our priority, and we're grateful for your business and trust in Window World.
Jeffery S.
Response
Window World of PennOhio Jeffery S., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled to hear that our crew efficiently installed 10 windows and a new front door in such a timely manner. It's wonderful that you found Rockford Estep and our entire team to be professional, knowledgeable, and courteous throughout the process. We're especially pleased that you're satisfied with the quality of workmanship and that the job site was kept clean and safe. Your recommendation means the world to us, and we're grateful for your business. Don't forget about our Referral Program – we'd love to continue serving you and those you care about!
Mark L.
Arthur C.
Response
Window World of PennOhio Arthur C., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're delighted that you appreciated our no-pressure approach and efficient communication. It's wonderful to hear that Rockford was personable and professional during your consultation. We're glad you found our installation crew organized and effective, maintaining a clean and safe job site. Your satisfaction with the workmanship is our ultimate goal. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Al S.
Response
Window World of PennOhio Al S., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that Joe Fleet provided such a knowledgeable and pressure-free experience. It's wonderful to hear that our installation crew was professional, organized, and maintained a clean, safe job site. Your satisfaction with our workmanship and the thorough final walk-through is exactly what we aim for. While we respect your decision not to serve as a reference, we truly appreciate your willingness to recommend Window World of PennOhio to others. Your positive feedback on every aspect of our service, from appointment setting to installation, means the world to us. Thank you for choosing Window World!
James D.
Pam F.
Ron H.
Response
Window World of PennOhio Ron H., thank you for your glowing review of Window World of Toledo! We're thrilled that you're so satisfied with your new window and the exceptional service provided by Brian and our installation team. Your comparison to your engineering background truly validates the quality of our products. We're honored that you'd recommend us, even to close relatives. It's wonderful to hear that we exceeded your expectations in all areas. While we're sad to see you move, we're glad you're aware of our transferable warranties. Thank you for considering us for future projects and for being willing to serve as a reference. Your enthusiasm for Window World of PennOhio is truly appreciated!
Review in Carrick, PA
Window World did a good job and cleaned up after themselves.
Response
Window World of PennOhio Thank you for your glowing review of Window World of Pittsburgh! We're thrilled that our team exceeded your expectations with all the windows. It's wonderful to hear that you've chosen us for multiple window replacements. We take pride in our professional service, from Joe Fleet's expertise to our installation crew's organization and cleanliness. Your satisfaction with our workmanship and communication is greatly appreciated. We're grateful for your willingness to recommend us and serve as a reference. Thank you for being a valued repeat customer of Window World of PennOhio. We look forward to serving you again in the future!
Tammara M.
Response
Window World of PennOhio Tammara M., thank you for choosing Window World of PennOhio and Window World of Toledo. We're thrilled you appreciate our product quality and USA-made materials. We sincerely apologize for the installation issues you experienced and have noted your concerns about project management and communication. We're actively working to address these areas to improve our service. Your feedback on our friendly staff is appreciated, and we're glad Rob Winsor met your expectations. We're committed to resolving any outstanding issues promptly. Thank you for your patience and for considering us for future projects. Your input is invaluable in helping us enhance our customer experience.
Jennifer M.
Response
Window World of PennOhio Jennifer M., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had an excellent experience with your whole house window replacements. It's wonderful to hear that Rockford Estep and our installation crew provided top-notch service throughout the process. We truly appreciate your willingness to recommend us and serve as a reference for future customers. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, means a lot to us. Thank you for choosing Window World for your home improvement needs!
Megan C.
Katie M.
Review in Fremont, OH
Quality product, good customer service, entire process is easy
Response
Window World of PennOhio Thank you for your glowing review of Window World of Toledo! We're thrilled to hear that you found our products high-quality, our customer service excellent, and the entire process easy. It's wonderful to know that Brian Gschwind and our installation crew provided such professional and courteous service throughout your project. Your satisfaction with every aspect, from the initial appointment to the final walk-through, is exactly what we strive for at Window World of PennOhio. We truly appreciate your business and your willingness to recommend us. Thank you for choosing Window World of Toledo for your home improvement needs!
John W.
Response
Window World of PennOhio John W., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that you're so pleased with your new windows, our customer service, and the installation process. It's wonderful to hear that Mark provided excellent, pressure-free service, and that our installation crew exceeded your expectations. We're especially glad that the final result was beyond what you anticipated. Your recommendation means a lot to us, and we're excited that you're considering more window replacements. We appreciate your kind words about our entire team and are committed to maintaining this level of service. Thank you for choosing Window World!
Tracie W.
Response
Window World of PennOhio Tracie W., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had such a positive experience from start to finish. It's wonderful to hear that Eric, our installation crew, and Lucille provided exceptional service. We're particularly pleased that you found Eric knowledgeable and enthusiastic, and that our installation team was professional and personable. Your satisfaction with our communication, workmanship, and cleanliness means a lot to us. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Linda F.
Bernice C.
Response
Window World of PennOhio Bernice C., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that every aspect of your experience, from Evan's professionalism to the installation crew's work, exceeded your expectations. It's wonderful to hear that everyone treated you well and that you found our entire process excellent. We appreciate your willingness to serve as a reference for future customers. We're excited about the possibility of assisting you with additional window installations in the future. Thank you for choosing Window World, and please don't hesitate to reach out when you're ready for your next project!
GuildQuality
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