About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 23508 surveys sent, 11106 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10273
Of 11106 respondents, 10273 left a review
No rating
Recent reviews
Rich Y.
Colleen M.
Response
Window World of PennOhio Colleen M., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that our team provided such outstanding service throughout your experience. It's wonderful to hear that our salesperson was professional, knowledgeable, and accommodating to your schedule. We're especially pleased that Alex, Miguel, and Carlos impressed you with their cleanliness, professionalism, and friendly demeanor during the installation. Your satisfaction with every aspect of our service, from communication to workmanship, means the world to us. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Kathleen E.
Response
Window World of PennOhio Kathleen E., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had such a positive experience, from Ed's no-pressure sales approach to our installation crew's professionalism. It's wonderful to hear that this is your third time working with us and that you continue to recommend our services. Your satisfaction with every aspect of our work, from communication to cleanliness, means the world to us. We're honored by your willingness to be a reference and truly appreciate your kind words about our company. Thank you for your continued trust and for being a valued part of the Window World family!
Frank B.
Stephen N.
Response
Window World of PennOhio Stephen N., thank you for your detailed feedback on your experience with Window World of PennOhio. We're thrilled that you found our installation crew excellent and appreciated their professionalism. We apologize for the miscommunication regarding the yard sign and the missed final walk-through. We'll address these issues to improve our service. We're also looking into the referral situation with your friend Pam to ensure you receive proper credit. At Window World of Cleveland, we value your input and will use it to enhance our processes. We're glad you're happy overall and hope to have the opportunity to serve you again in the future.
Dennis M.
Jenna D.
Response
Window World of PennOhio Jenna D., thank you for your positive review of Window World of PennOhio and Window World of Toledo! We're delighted you appreciated the quality of our windows and installation. We're grateful for your recognition of Rick Cavese and your willingness to recommend us. However, we sincerely apologize for the scheduling issues and the broken solar light. We understand the inconvenience of waiting all day and working late into the evening. We'll address these communication gaps to improve our service. Your feedback on honesty in scheduling is valuable and will help us enhance our processes. We're committed to combining our product quality with improved scheduling to ensure a fully satisfactory experience in the future.
Patty B.
Response
Window World of PennOhio Thank you, Patty B., for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that you're very satisfied with the work on your windows and door, especially the basement window. It's wonderful to hear that Dale provided excellent service and that our installation crew did a great job. We appreciate you noticing their thoroughness in taking pictures during the final walk-through. Your willingness to recommend us and consider us for future siding work means a lot. We're honored to have earned your trust and look forward to serving you again when you're ready for siding. Thank you for choosing Window World!
Sarah P.
Sandy G.
AnnaJoe M.
Response
Window World of PennOhio AnnaJoe M., thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that Chelsea Johnston provided the perfect, non-pushy sales experience you desired. It's wonderful to hear that our installation team exceeded your expectations with their excellent workmanship. We truly appreciate you recommending us to your neighbor and are glad you're willing to be a reference. Your recognition of Chelsea, Brayan, and the crew means a lot to us. We look forward to completing the trim work on your remaining windows and continuing to serve you in the future. Thank you for choosing Window World!
John H.
Response
Window World of PennOhio John H., thank you for your glowing review of Window World of PennOhio! We're thrilled that your experience was a five-star one from start to finish. It's wonderful to hear that our team, from sales to installation, exceeded your expectations with their professionalism and attention to detail. We're particularly pleased that Shane stood out for his exceptional service. Your satisfaction with the smooth process and impressive results means a lot to us. We appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World OV for your window project, and we look forward to serving you again in the future!
Review in Allison Park, PA
We were happy from the beginning to the end of the service; the quote, friendly staff, installation, and finished project were all excellent.
Response
Window World of PennOhio Thank you for your glowing review of Window World of PennOhio and Window World of Pittsburgh! We're thrilled that you were happy with every aspect of our service, from the initial quote to the final installation. It's wonderful to hear that our friendly staff, including Jim the installer, met your expectations and provided exceptional service. We take pride in our workmanship and customer communication, so it's gratifying to know we excelled in these areas. Your satisfaction is our ultimate goal, and we're delighted we could deliver such a positive experience. Thank you for choosing Window World for your project!
Marilyn H.
Warren K.
Todd F.
Response
Window World of PennOhio Todd F., thank you for your positive review of Window World of PennOhio and Window World of Detroit! We're thrilled you found our product great and appreciated NIAHL's excellent presentation. Your feedback on Enrique and Eric Raja's work is valued. We're glad you found our salesperson knowledgeable and professional. However, we apologize for the communication issues regarding appointment times and supply shortages. We're committed to improving our communication and supply management to ensure a smoother experience. Your input helps us enhance our service. We appreciate your business and hope to serve you again in the future.
Joseph C.
Kim P.
Glen M.
Response
Window World of PennOhio Glen M., thank you for your glowing review of Window World of PennOhio and Window World of Detroit! We're thrilled to hear that our workers were fabulous and that you feel you have quality windows now. It's wonderful that you appreciated our no-pressure sales approach and found our installation crew to be great. Your satisfaction with every aspect of our service, from appointment setting to the final walk-through, means a lot to us. We're grateful for your referral to your brother and hope to continue exceeding your expectations in the future. Thank you for choosing us for your window needs!
Andrew W.
Matthew D.
Response
Window World of PennOhio Matthew D., thank you for your glowing review of Window World of PennOhio and Window World of Youngstown! We're thrilled that you had such a positive experience with our window installation. It's wonderful to hear that our team was fantastic throughout the process, from appointment setting to the efficient installation. We're glad you found our salesperson knowledgeable and professional. Your satisfaction with our workmanship, cleanliness, and final walk-through is greatly appreciated. We're honored that you'd recommend us and consider us for future siding work. Thank you for recognizing everyone you dealt with – it means a lot to our team. We look forward to serving you again!
Shannon P.
Marie Y.
Emily K.
Donna D.
Response
Window World of PennOhio Donna D., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that we exceeded your expectations at every stage. It's wonderful to hear that you found the process smooth and pressure-free. We're especially grateful for your recognition of Ray and Jesse's exceptional installation work. Your willingness to recommend us and serve as a reference is truly appreciated. We strive to make every customer experience as positive as yours, and we're delighted that you found it so easy and satisfying. Thank you for choosing us for your window needs!
GuildQuality
Feedback report
