About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 24715 surveys sent, 11635 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10795
Of 11635 respondents, 10795 left a review
No rating
Recent reviews
Bill J.
Vince G.
Josie J.
Marvia B.
Richard D.
There were no problems with the installation or windows, they have installed 5 windows for me before.
Response
Window World of PennOhio Richard D., thank you for your continued trust in Window World of Toledo! We're thrilled to hear about your positive experience with your recent installation, as well as the five previous windows. It's wonderful that we were able to accommodate your schedule change, especially given the urgency of your broken glass situation. We appreciate your willingness to serve as a reference for future customers. Your feedback about our courteous staff, professional installation crew, and overall satisfaction is invaluable. We're glad Brian Gschwind and our team met your expectations. Thank you for choosing Window World of PennOhio for your home improvement needs. We look forward to serving you again in the future!
Clyde M.
Joeseph A.
Response
Window World of PennOhio Joeseph A., thank you for your glowing review of Window World of Detroit! We're thrilled that Montana and the crew exceeded your expectations with their professionalism, cleanliness, and efficiency. It's wonderful to hear that Brian Hayes provided excellent service as well. Your satisfaction with every aspect of our work, from the initial appointment to the final walk-through, is exactly what we strive for. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World of Detroit for your home improvement needs. We look forward to serving you again in the future!
Donald J.
Pam G.
Barbara B.
Response
Window World of PennOhio Barbara B., thank you for your glowing review of Window World of PennOhio! We're thrilled that your experience with us exceeded expectations. It's wonderful to hear that Anthony was punctual and knowledgeable, and that our installation crew was exceptional - 'like a fine oiled machine.' We take pride in our neat and professional service, and we're glad this shone through during your project. Your satisfaction with every aspect, from appointment setting to the final walk-through, is exactly what we aim for at Window World OV. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World of PennOhio for your home improvement needs!
Steve G.
Robin N.
Tom D.
Justin C.
Pamela L.
Stefanie P.
Jackie K.
Review in East Liverpool, OH
Professionalism, communication, and quality were all strong points. From the staff to the installation crew at Window World.
Response
Window World of PennOhio Thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that you appreciated our professionalism, communication, and quality throughout your experience. It's wonderful to hear that Steve Yeany provided exceptional service. We've noted your concerns regarding the installation crew's communication and final walk-through. We'll address these areas to ensure consistent excellence across all aspects of our service. We're glad you found the job site clean and safe. For your future siding and gutter projects, we'd be honored to assist you again. Thank you for choosing Window World of Youngstown, and we look forward to serving you in the future.
Terry F.
Catherine O.
Response
Window World of PennOhio Catherine O., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that Mark Maszle and our installation crew provided such excellent service. It's wonderful to hear that you found our team professional, knowledgeable, and courteous throughout the process. We appreciate your feedback about the threshold issue and are glad we could promptly address it. Your satisfaction is our priority. While we respect your decision not to serve as a reference, we hope you'll consider our referral program for friends and family. Thank you for choosing Window World of PennOhio for your home improvement needs!
Eugene O.
Response
Window World of PennOhio Eugene O., thank you for your glowing review of Window World of Pittsburgh! We're delighted to hear that your experience with us was so positive. It's wonderful to know that Rich Dugan provided excellent service and was both professional and accessible. We're thrilled that you found him awesome and would recommend him to others. Your satisfaction is our top priority, and we're grateful for your willingness to recommend Window World of PennOhio to your friends. We look forward to continuing to be a pleasure to work with for all your future window needs!
Review in Woodhaven, MI
Workers were professional and helpful.
Response
Window World of PennOhio Thank you for your positive feedback about Window World of Detroit! We're delighted that our team, especially Jeff Lowrie and Jacob, provided professional and helpful service. Your comments on our cleanliness and thorough walk-through are greatly appreciated. We've noted your concerns about the windows and will address them promptly. We're sorry we didn't inform you about our referral program - we'll make sure to do better in the future. We're excited about your potential garage siding project and would be honored to assist you. Your detailed feedback helps us improve, and we're committed to resolving any issues to ensure your complete satisfaction with Window World of Detroit.
Lisa C.
Response
Window World of PennOhio Lisa C., thank you for your glowing review of Window World of Detroit! We're thrilled to hear that you found the entire experience easy and are very happy with the installation. It's wonderful to know that Brian Hayes was professional and helpful, and that our installation crew demonstrated their expertise and did a great job. We're especially pleased that you're satisfied with the quality of the workmanship and that the windows look great. Your recommendation means a lot to us. We appreciate your business and hope you'll consider us for any future home improvement needs!
Michel D.
Response
Window World of PennOhio Michel D., thank you for your detailed feedback about your experience with Window World of Detroit. We sincerely apologize for the communication issues, installation oversights, and product discrepancies you encountered. Your satisfaction is our priority, and we've clearly fallen short. I'm glad Jeff provided excellent service, but I understand this doesn't make up for the other problems. We take your concerns seriously, especially regarding the installation quality and missing items. I will personally ensure these issues are addressed promptly. Please know we're committed to resolving this situation and restoring your trust in Window World of Detroit. We appreciate your patience and the opportunity to make things right.
Review in Cleveland, OH
We talked to salespeople from three other companies, and we thought that Window World had the best product without being overly expensive. We also thought that the Window World sales process had integrity. We appreciated that the sales process wasn't pushy or gimmicky.
Response
Window World of PennOhio Thank you for choosing Window World of Cleveland and for your detailed feedback! We're thrilled that you found our product and sales process to be the best among competitors. We appreciate your kind words about Eric's professionalism and our installation crew's quality work. We sincerely apologize for the scheduling confusion on installation day. We understand the importance of timely communication and will use your feedback to improve our processes. We're delighted that the windows complement your home beautifully. Your satisfaction is our priority, and we're grateful for your willingness to serve as a reference. Thank you for your business and for recommending Window World of PennOhio!
GuildQuality
Feedback report
