About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Satisfaction
Of 24241 surveys sent, 11435 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 10599
Of 11435 respondents, 10599 left a review
No rating
Recent reviews
Barb E.
Brian P.
Ming E.
Response
Window World of PennOhio Ming E., thank you for choosing Window World of PennOhio and Window World of Toledo. We're delighted that you had a positive experience with Rick and our installation crew. Your feedback on our pricing is valuable. While we strive to offer competitive rates, we understand your concern about cost. We appreciate your willingness to consider us for future projects and are grateful for your business. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your complete satisfaction with our products and services.
William S.
Jarrette T.
Scott B.
Sergey V.
Review in Massillon, OH
Pricing, service, quality install
Response
Window World of PennOhio Thank you for your outstanding review of Window World of PennOhio and Window World of Akron! We're thrilled that you're satisfied with our pricing, service, and installation quality. It's wonderful to hear that you've had positive experiences with us over the years. We appreciate your high marks for Ed's professionalism and knowledge, as well as the excellent workmanship of our installation crew. Your willingness to recommend us and Ed is truly valued. We're committed to maintaining this level of service and look forward to serving you again in the future. Thank you for your continued trust and loyalty!
Garrett M.
Response
Window World of PennOhio Garrett M., thank you for your feedback on your experience with Window World of PennOhio and Window World of Detroit. We're pleased that you found our salesperson Niahl Sheena professional and knowledgeable. However, we sincerely apologize for the issues with your window installation. We understand your frustration regarding the manufacturing defect and the lack of proactive communication from our installers. This falls short of our quality standards, and we take your concerns seriously. We'd like to address this situation and ensure your complete satisfaction. Please allow us to follow up with you directly to discuss a resolution and restore your confidence in our workmanship and service.
Jennifer C.
Deb W.
Melissa F.
Response
Window World of PennOhio Melissa F., thank you for your glowing review of Window World of PennOhio and Window World of Toledo! We're thrilled to hear about your excellent experience from start to finish. It's wonderful that Jason impressed you with his professionalism and knowledge during the demonstration. We're glad our customer service team kept you well-informed throughout the process, and that our installers met your expectations. Your praise for the quality of our work is truly appreciated. We look forward to working with you on your upcoming projects and are grateful for your willingness to recommend us. Thank you for choosing Window World for your home improvement needs!
Vicki B.
Danny R.
Mary B.
Dawn H.
John B.
Tom C.
Tom B.
Dave C.
Response
Window World of PennOhio Dave C., thank you for your positive feedback about Window World of PennOhio and Window World of Youngstown! We're delighted that you're very satisfied with our installation team and the quality of our materials. It's great to hear that Steve Yeany provided excellent service and that you found our installation crew professional and their workmanship top-notch. We appreciate your willingness to be a reference for us. While we're glad the installation scheduling went well, we'd love to improve our appointment setting process. Is there anything specific we could enhance there? Thank you for choosing us and for your recommendation!
Joe C.
Daniel S.
John T.
Response
Window World of PennOhio John T., thank you for your feedback on your experience with Window World of PennOhio and Window World of Akron. We're pleased that you're satisfied with the end product and many aspects of our service, including Rockford's professionalism and our installation crew's work. However, we sincerely apologize for the extended installation time of over 3 months. This is not our standard, and we understand your frustration. We're committed to improving our installation timelines and appreciate your suggestion for quicker installation. Your input is valuable in helping us enhance our services. Despite the delay, we're glad the final result met your expectations and hope to have the opportunity to serve you better in the future.
Henry M.
Response
Window World of PennOhio Henry M., thank you for your outstanding review of Window World of PennOhio and Window World of Toledo! We're thrilled that Rick Cavese and our installation crew provided you with exceptional service throughout your project. Your positive feedback on every aspect, from communication to workmanship, is truly appreciated. We're honored that you would recommend us and consider future business. Your willingness to be a reference speaks volumes about your satisfaction. Thank you for choosing us for your home improvement needs. We look forward to serving you again in the future!
Jason M.
GuildQuality
Feedback report
