About this company
Window World of PennOhio
Window World’s installers adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 7334
Window & door replacement 1538
Doors 4
GuildQuality surveys
Photos 2
Customer satisfaction
Of 22572 customers surveyed, 10767 responded
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of PennOhio salesperson was knowledgeable and helpful regarding my project.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
95%
Installation Crew
The Window World of PennOhio installation crew was organized and professional.
95%
Communication: Installation Scheduling
The Window World of PennOhio staff was courteous and professional when scheduling my installation.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Value
I received a fair value for my money.
93%
Likely To Recommend
I am likely to recommend Window World of PennOhio to a friend.
92%
Reviews 9937
Of 10767 respondents, 9937 left a review
No rating
Recent reviews
Alexander M.
Angie L.
Mary C.
Robert M.
Rosalie C.
Rocky D.
Review in Brunswick, OH
They are great. I have had them here for 4 or 5 different projects to install windows for my farm.
Response
Window World of PennOhio Thank you so much for your fantastic feedback! We are thrilled to hear that you’ve had such positive experiences with us across multiple projects. It’s especially great to know that you appreciate our family-owned business and the consistency of our service. We’re proud to be able to meet your expectations time and again, and we truly value your trust in us.
Virginia S.
Response
Window World of PennOhio Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had such a positive experience with our team.
We truly appreciate your kind words about the professionalism and hard work of our crew. It's great to know that they were polite, thorough, and handled the tricky window situation with care, especially regarding the glass. We're also grateful for your recognition of their exceptional service – we’ll be sure to pass along your compliments to the crew! We're excited to hear that you're planning another project with us for your upstairs windows in the spring, We look forward to working with you again soon!
Geri R.
Response
Window World of PennOhio Thank you so much for taking the time to complete our survey and share your experience! We’re thrilled to see that you were 100% satisfied with your project, and we truly appreciate your kind words.
It’s great to hear that our installation team made sure everything was handled efficiently, even when unexpected issues arose. We take pride in our team’s dedication to quality workmanship and excellent service.
If you ever need anything in the future, or if you'd like more details about our referral program, please don't hesitate to reach out. Your recommendation means so much to us!
Nate M.
Weilien L.
Nikko C.
Sharon B.
Andrea D.
Response
Window World of PennOhio Thank you so much for completing the survey and for your kind words! We're thrilled to hear that you were satisfied with our professionalism, cleanliness, and the knowledge of our team. It's great to know that Malcolm and Gary made a positive impression, and we’ll be sure to recognize them for their exceptional work.
We’re also excited to hear about your future plans, and we’d love to assist with your window and patio door project when the time comes. Please don’t hesitate to reach out when you're ready!
Thank you again for your trust and feedback, Andrea. We look forward to working with you again in the future!
Kenneth D.
Response
Window World of PennOhio Thank you so much for taking the time to complete the survey and for sharing such positive feedback! We’re thrilled to hear that you were satisfied with the communication, professionalism, and the quality of the installation.
It’s wonderful to know that you’ve already recommended Niahl and our team, and we’re so grateful for your trust. We’re also excited to hear that you’re planning to work with us again for your next project!
We truly appreciate your recognition of the installation crew, the salesperson, and the office staff. We’ll be sure to pass along your kind words to them!
Looking forward to helping you with your upcoming door project and any future home improvements. If you need anything, please don’t hesitate to reach out.
Glenn W.
Brad W.
Response
Window World of PennOhio It’s great to hear that the installation crew was courteous and did quality work! Sounds like the final result was worth the effort.
Kelly H.
Gary H.
Review in Vienna, OH
Wait time from the time you pay until the time of installation is very unprofessional. Installers never wore shoe covers which is very disrespectful.
Response
Window World of PennOhio It’s clear that the wait time and the installers not wearing shoe covers were significant concerns for Mike. The wait can definitely feel frustrating, especially when you’re excited to get the installation done. And I can understand how the lack of shoe covers could feel disrespectful, as it’s a small gesture that goes a long way in keeping things clean and showing professionalism.
Addressing these issues and ensuring the team is more mindful in the future could really help improve the experience for future customers.
Charles B.
Esther B.
Response
Window World of PennOhio Wow, it looks like Esther had a fantastic experience! I'm so glad to see such positive feedback. It seems like the communication, professionalism, and overall service were spot on. Plus, it’s great to hear that they plan on moving forward with the rest of the windows by the end of the year. If there’s anything you’d like to discuss or follow up on regarding this project, feel free to reach out!
Kathryn M.
Azita A.
Response
Window World of PennOhio It sounds like you had an outstanding experience! From start to finish, everything seems to have gone smoothly, especially with the honesty and professionalism of Jeff. It’s great that they exceeded your expectations, and it’s awesome that you’ve already found your go-to for future projects.
Review in Apollo, PA
The windows have ben tremendous. The crew was tremendous. I am very much satisfied.
Response
Window World of PennOhio It’s great to hear that Fred had such a positive experience as well! It sounds like both the product and the crew really made an impact. It's especially nice that the installation team, including Matthew, Niles, and Baileys, went above and beyond. Even when there was a small hiccup with the screens, they handled it promptly, which shows a lot of care for the customer experience.
GuildQuality
Customer feedback report
