They were uncommunicative. They gave us one day that the windows were supposed to come in, and the windows came in much earlier. When the date came when they were supposed to call us and let us know the windows were in and schedule the appointment, they never reached out to us. It was two weeks laterwhen we called them to find out if the windows came in. We found out the windows came in two weeks prior to that. They could have scheduled us to get the windows in at the time they had promised us in the beginning. Then when we scheduled the appointment, they canceled it that morning saying the driver was having car issues, and they weren't sending anybody else. It wasn't professional. It was rude.

Quality, timely, clean install

I experienced bad customer service.

Service good service plain and simple

They are a on stop shop. The salesman was helpful in explaining all the things to think about, had suggestions and assured me the crew would be qualified to execute what I was asking for. The installation crew was professional, courteous and although they came later than expected, assured me the job would be done that day and it was!

Excellent quality work. WW is the only company I would recommend in the New Orleans area.

I had some windows shot at and needed them replaced. My salesman was great, but I had to get foundation work before the installation and he went MIA after. This was off putting. I had some extreme heat on one side of my house, and they said the windows would cool it off, but they aren't delivering on that promise. It is still hot in that area. I trusted what they said, but the windows did not deliver on that side. For the installation I thought they would be in and out, but he had to dig out all of the window stuff which tore up brand new my paint job. It wasn't a great experience.

I have already recommend them to three people.

So far, I have no problems with the windows. Everything wis great.

Very clean, and fast

I have all window world windows now in my house and they can't be beat!!

Everything went just as we were told. We value professionalism and feel that window world was professional throughout the process.

We have been having problems with the windows going up and down, as well as closing securely.

Window World was very prompt, did a good job, and was very professional.

It was a seamless transaction with no back and forth. The salesperson knew what he was talking about and delivered on everything he said.

This is the second time using them. I used them on my house last year, and then this year we used them on my parents' house. We have had a good experience. Just the last time, at my parents' house, they had mismeasured a couple of windows, four windows, so we had to wait an extra two to three weeks for them to install the rest of them. Other than that, everything else went fine.

The service was outstanding. I was amazed in the time frame that 12 new windows were installed. The guys respected surrounding areas near my home.

I enjoyed my project with Window World. It was fast, and it was a happy crew that came here, did what they had to do, and completed the job quickly.

We've only had the windows for a short time. One of the windows was mismeasured, and there was some miscommunication about one of the windows, but it was fixed with no questions asked. That was definitely a plus.

I am very happy with the service I received from Window World.

I like how the windows operate as far as the different ways to open the window, the ease of removing the screen and how you can release and flip them to clean the glass

Great service

very inpressed with the install team

Windows world was very fast and efficient with their work

Efficient