Better communication. When we placed the order we were told that the windows would arrive in 4 weeks and then we would receive a call to schedule install. It was almost 10 weeks from order to install and there was no communication from Window World after the order was placed. I had to call twice to get updates and to get the install scheduled. Apparently our windows had been at the warehouse for 2 weeks without anyone calling to schedule .

I thought it was window world in baton rouge.

Excellent customer service professional and great communication

Great service, friendly staff, and they installed the windows earlier than expected. The transferable lifetime warranty gave us free replacement sashes for 10 windows that a previous owner had purchased! We ended up buying a new set of doors and another window. They are beautiful and were installed quickly and professionally.

When I received an email from Window World saying my windows were in the warehouse I was excited so I called and scheduled an appointment for installation. Aug 4 was the day for service I took off from work so I could be available. I received a call saying they will be at my house on August 5 so I called the company and spoke with someone about it. A supervisor called saying the crew truck broke down and that they were waiting for a tow truck which seems like a lie because when the guy first called he didn't say that just that they would be at my house on August 5. I called the office again the lady said they changed your date for tomorrow. I'm like really on the day of service and no one called me. The next morning which was Aug 5th I took off from work again they were supposed to arrive between 7:00am- 7:30am they arrived at 8:30am. I called the company again and asked to speak to a manager but no one ever called me back. Window World is a big company but the lack of communication and professionalism was horrible.

The gentlemen that came to install the windows weee very nice!! They worked clean and efficiently.

Professional work

fast, professional, and no BS

I just want to share a few words about Rick, the window installer. In a time where true craftsmanship feels like a lost art, Rick reminded me that there are still people out there who genuinely care about the work they do. From start to finish, he approached the job with care, patience, and pride — and it showed. When the last window was in place, I stood back and said “Wow”. Not just because the windows looked great, but because it was clear someone had poured real effort into making sure they were done right, as if it were their own. Rick restored a little bit of faith that there are still professionals out there who take pride in doing things with excellence.

Very easy process, explained everything very well, and the pricing and windows are amazing!

The most pleasant construction project I have EVER had.
The windows are even better than anticipated

Always like how fast and easy it is . Friendly and helpful people always. Quality work every time

I found the windows to be very affordable. The installation was amazingly quick and the windows look phenomenal.

Great price! Knowledgeable & friendly sales rep! Installers did a great job & were fast!

The process was easier than I expected! The installation was very quick, and I was quite surprised and pleased with how much care and communication the entire team had with me throughout the entire process.

The staff was superb from estimate presentation to installation

How to open windows also should clean window from glue and finger prints which are to reach with a standard latter

Quality material, professional job, great follow-up

They were really quick at the installation. They were very friendly and very accommodating if I wasn't happy with something.

Windows were measured correctly but manufactured the wrong size. The windows which should have been installed before Memorial Day were not installed until after the 4th of July. There should have been a rush put on my re-do.

Very Likely

Window World communicated well and did what they said they were going to do. They showed up, communicated when the job was ready to be scheduled, and communicated before coming to the job site. They handled everything as expected.

The crew that was at my house was the most respectful,fast working ,and very polite,and cleaned up after themselves like I never saw a crew do before

Everything went well with the installation. Having an issue with the built in blinds that are handling now with WW. Will hopefully go to 5 stars when resolved.

Very professional