My Window World experience was wonderful from the start. Field representative Conner was very descriptive and informative in his presentation and answered all of my questions. Every part of the process was explained and followed through with the Window World team. Our installer was thorough and quick with his installation. Very kind and explained everything that would be done. I would recommend Window World and the fact that they are local is a big plus!
The installers were outstanding, but calling me around 9:30 am to let me know they were in Slidell, but not showing up till 5 pm was devious!
After difficulties with incorrect measurements and initial inadequate resolution of the resulting problems, all issues have been addressed to my satisfaction.
Window World was extremely fast.
Great customer service. From the Salesman to the installation crew. Install on 3 major areas was done within an hour. Only thing I would add is an emphasis on if you need blinds put back up, that should be a point in the sales pitch in that it's available and it's an extra charge if needed/done.
I was frustrated with the installation process. For a company that prides itself on its product being Made in America, having a crew show up to my house that could not communicate in English created confusion and frustration. I had questions about installation and window operation for the crew and they could not answer them. The crew was friendly, but not being able to communicate in English led to calls to the supervisor at 6pm who couldn't see the work and speak to my concerns about proper install.
From the bid by Brett to the crew manager Arlender and the crew were courteous and polite and very knowledgeable
From my initial sales contact (Granston Box), to all of the other people I dealt with, (David, along with the windows, door, and siding crew), my experience was first rate. I was especially impressed with PC, the go-to person for all of my questions and concerns dealing with the entire job, especially the Everlast siding installation. PC and his crew were very knowledgeable, and the attention to detail and quality of work was top notch.
We have used Window World more than once and after comparison shopping, they truly are the best quality for the price. We've had to use the warranty in the past to replace foggy windows and it was always easy and efficient.
The initial sales went fine but once I made the purchase I couldn't get Ryan to return my call and your field guy David wouldn't return calls so over all service was poor.
I have already recommended your company to my father. I
From salesman to installation team my experience was more than satisfying. Thank you so much for your company.
Very professional from start to finish
I liked the window design and how easy it is to operate. The installers were very professional and helpful.
The windows are good quality. The salesman, Conner, was highly trained and very kind and helpful. All of the installers were extremely polite and knowledgeable. They did a great job installing the windows. I am totally pleased!
Fast, friendly and a fantastic value!
Window World was very nice and did very good work.
my projects a successful conclusion.
The Window World products have made my 32 year old house shine as new.
The installation teams were clean, neat and very professional.
The field supervisor and quality control were spot on with their advice and follow up.
We are greatly pleased
Great job.
Increase communication of how the process will go the day of installation. Also, we paid over the phone for a large amount for our first payment and have yet to get a receipt of any sort.
Overall, I am happy with Window World.
I have already recommended some people. I was highly satisfied with the service. They were very efficient, and the price was very reasonable considering what they did for me.
Our salesman was honest and very determined to get us what we wanted for a great price !! Everything happened at the right time and we were able to get our house redone at the same time of the windows ☺️
They did a great job. The windows quality is fantastic, and everything went well.
Very very happy with the windows and install.