Communication was great and quality of workmanship was above average

The speed of the install was super fast!

Everything was fine! There was one error. They corrected it. They did a great job!

Countertop was scratched, sheetrock damaged in 2 rooms, was not notified wood was rotten inside of 3 window frames (that I know of); had we not noticed it, new windows would have been installed around rotten wood without a word being said. Paid contractors extra (a small fortune) to replace a U-shape of rotten wood around 3 windows along with window sills. Installers did not take a lot of pride in the job they were doing. Also had sheetrock damage to ceiling going up the stairs. Again, installers were not careful/considerate of our property when bringing windows in and out to various rooms. It would also be great if they spoke better English. Really hard to communicate with them. Had to wait a month to have 1 window installed that originally came in at the wrong size.

Work ethics and professionalism

The workers were fast, polite and did a great job. The door is very nice and it was well installed. It looks great. And it didn't cost $$$$ like some.

I am.

They do an excellent job.

They responded fast with a quote and they did the installation fast.

They did a great job with the installation and the clean-up as well.

Professionally completed in a timely manner.

From the salesman to the installers everything was done professionally

No communications once you sign the proposal. Salesman ignores phone calls and text after signing and the install crew showed up unprepared and only one spoke broken English.

They did a good job with everything.

I have already recommended them. They are great.

Everything from the initial consultation to the entire process was smooth and great. Window World was informative; we were kept on top of everything. When they came in, they were professional with how they put windows in and how they were cleaning up everything. From the start to the end it was fantastic.

They were uncommunicative. They gave us one day that the windows were supposed to come in, and the windows came in much earlier. When the date came when they were supposed to call us and let us know the windows were in and schedule the appointment, they never reached out to us. It was two weeks laterwhen we called them to find out if the windows came in. We found out the windows came in two weeks prior to that. They could have scheduled us to get the windows in at the time they had promised us in the beginning. Then when we scheduled the appointment, they canceled it that morning saying the driver was having car issues, and they weren't sending anybody else. It wasn't professional. It was rude.

Quality, timely, clean install

I experienced bad customer service.

Service good service plain and simple

They are a on stop shop. The salesman was helpful in explaining all the things to think about, had suggestions and assured me the crew would be qualified to execute what I was asking for. The installation crew was professional, courteous and although they came later than expected, assured me the job would be done that day and it was!

Excellent quality work. WW is the only company I would recommend in the New Orleans area.

I had some windows shot at and needed them replaced. My salesman was great, but I had to get foundation work before the installation and he went MIA after. This was off putting. I had some extreme heat on one side of my house, and they said the windows would cool it off, but they aren't delivering on that promise. It is still hot in that area. I trusted what they said, but the windows did not deliver on that side. For the installation I thought they would be in and out, but he had to dig out all of the window stuff which tore up brand new my paint job. It wasn't a great experience.

I have already recommend them to three people.

So far, I have no problems with the windows. Everything wis great.