About this company
Window World of New Orleans
Types of work
GuildQuality surveys
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Satisfaction
Of 26951 surveys sent, 12428 were responded toReviews 11416
Of 12428 respondents, 11416 left a reviewRecent reviews
Dianne F.
The three servicemen were 3 hours late with no communication.
Didn’t speak or understand English very well
Took longer than expected
Sloppy caulking!!!
Need more training
Didn’t clean windows; would have been nice
Door lock was installed opposite from the was it was originally
Not a very good experience overall 😟
Thomas D.
Caulking coming away and we have called two people and no action yet. Windows installed yesterday.
Review in New Orleans, LA
This window was for a rental unit. The scheduling of installation and following of instructions was messy. Installation had to be rescheduled three times. The reasons included not reading notes stating that tenant was only available in the morning and we had to be the first stop. The other times had to do with not enough work in New Orleans. When the installers arrived they didn't know which of the two windows had to be fixed. They didn't realize they were installing a new window. They had a bunch of questions. They finally read their notes and I was called to clarify. I haven't seen the widow so I am not sure about the product yet.
Review in New Orleans, LA
The company is unreliable
Delivery times are erratic they overbook the installers
KEITH L.
They put a blanket over my floors to protect them
Review in Terrytown, LA
The customer service is poor.
Colleen C.
professional! very nice crew
Grace D.
Please see all of my comments below.
Mary D.
Completed work exactly as described at price quoted
Lawrence L.
Door still doesn’t close correctly and makes hella noise . I speak English and the guys you send don’t and they don’t communicate. This is a problem . Really ……
Maria H.
Excellent sales person. Excellent installation crew. Excellent customer support.
Review in WESTWEGO, LA
I did refer a couple of people to Window World.
Kenny N.
I was told installation will take one day. On the first day of installation the contractors arrived at 4 pm when I was told they would arrive at 2 pm. They worked all the way till 9 pm. However, the contractors had to return and said they will come another day so we made an arrangement. But the contractors did not show up on the agreed date causing me to miss one day of work. I was forced to be proactive and call window world, the contractors, the window world production manager, and another manager. The only helpful person to help me was the production manager. Next, the contractors damaged my stucco wall and did not properly install my interior trim correctly. A metal rod is sticking out and pushed my trim outward.
Review in Ponchatoula, LA
Very professional and very please
Review in Houma, LA
dver
Mary
Very quick installation
Diane G.
Installation was rushed. It is sloppy and unprofessional looking.
Melinda W.
The workers need to learn to clean up every area in your house. Changing out the windows.
Shelly P.
They arrived almost 4 hours later than planned without communication.
Jacob F.
the whole process was a terrible experience. incompetent people, promises made but never kept, still haven’t resolved my issue!
Connie P.
The fact that the windows were done professionally and quickly.
Wayne F.
Would recommend window world products.
Thomas R.
Dennis and his team did a great job and were very courteous and respectful of me and my home. Stephen also came back out to correct a small miscommunication issue a few days later. Much appreciated!
Greg D.
Easy options for window replacement and good selection of window products. Sales Rep was highly professional and courteous. Installation crew was professional and courteous.
Robert F.
Clean, Safe, and Efficient
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