I like the Quality of the window and gives my house a very much updated look

Great quality

The windows themselves are beautiful but our replacement was terrible. We had broken glass and mortar/sheetrock dust through out our home. It would take over a week to get our home completely cleaned and 4 weeks for them to replace one bad window, fix our Hardy plank, mortar our bricks and patch Sheetrock. We were in disbelief about broken glass everywhere inside and out.

The friendliness of the installer’s and knowledge

It took 6 months to correct the problems associated with installing and reinstalling my windows. Two cancelled appointments, at the end of the appointment window. A lack of customer service. And an $80
refund on a $28000 job was their solution.

Promptly, professional, courteous service. Scott Thorton and Eddie’s team were amazing

The process was easy the instructions went great

Good crew. 24 windows installed one day.

Quality of product, nice installers, friendly sales staff. Good experience all around.

I ordered 5 windows, 2 were mismeasured and could not be installed . Installation of correct windows took too long..Old windows had security alarm connections. Window World told me they could not reattach as they were not trained for that.

Great service. Quality work. No mess

The crews were always friendly, knew what they needed to get done, explained if there were concerns so we could work together for resolution at the same time as they were working on other windows that were not of concern. Great job thru entire process even with a home that was built in 1970, had some issues with prior installation that measurements for new windows would not fit, so they gave us instructions on what we needed to do, while the new size windows were ordered to fit the new opening size. That could not have been projected totally until the installer saw how the original windows and settlement had affected those windows. The job is now complete for them, now for me to get the trim piece painted and it will all be complete. Job well done!!

I would definitely recommend window world to anyone wanting to replace windows in their home. Customer service was great from start with the sales person to finish with the installation crew.

Friendly, fast, expert installation. Results were beyond beautiful.

Starting with the sales rep and finishing with the crew who removed the old windows and installed the new ones, I could not have asked any more polite and professional workers.

Really disappointed me this time around. Will not use nor recommend anymore

The windows were a great value when comparing to a few other companies. The salesman, Brandon, was also very good and treating me like a friend, and in being available for questions.

-be sure all windows are in the warehouse before scheduling the install- had to take two days off work rather than one due to poor planning on Window World
- have installers respect the home they are working in by wearing booties over work boots when entering home and walking on the carpet
- clean windows after install to show pride in the business and the products. This was not done on the first install but was done by Francisco on the second install. Thank you to this young man.

See below.

Very fast. Looks giod

From the beginning with Gordon to the end with the crew yall were fantastic!

We needed our sliding glass patio doors replaced. Our old ones were the originals in a house that was built in 1957 and had become very difficult to slide on the track. They are also quite large ... 95 inches wide and 75 inches tall (approx. 8' X 6')..The entire process with Window World was awesome. The Receptionist/Appointment Setter whom I talked with when I first called, the Design Consultant (Matt Mealer), the Installation Crew Chief (Mr. Ortiz), the installers and the Field Supervisor (Julian Cuevas) were all very professional, knowledgeable and competent. A job well done everybody!

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I want to share my amazing experience with Windows World—not just for the excellent installation, but also for the outstanding customer service from Robin, the salesperson. From the very beginning, Robin was knowledgeable, patient, and genuinely committed to helping me make the best choice for my home. He answered all my questions thoroughly, offered honest advice, and made the entire process smooth and stress-free.

The installation team was equally impressive—professional, efficient, and extremely clean. They treated my home with great care and left everything spotless. The quality of their work exceeded my expectations.

Thanks to Robin and the entire team, I now have beautiful new windows and doors and complete peace of mind. Five stars all the way! I highly recommend Windows World for both their products and their exceptional people.

Entire process was easy. Salesman was low pressure but truly effective. Install team did their work quickly and efficiently. All parties were professional and personable. The finished product looks great. I am extremely happy with my decision to choose Window World.

Very professional and quick