I think my windows are beautiful.
The installation was done professionally and quickly. The quality of the windows is great.
I have more of a complaint with the salesman then I do with the company.
I love the windows but I had problems with the salesman. I also had problems with the windows being the wrong size when they came to install them, they wanted me to pay extra money to have them re-sized. The installer had to call corporate before they would pay for the mistake since it was not on me. I could not get the salesman on the phone, he never returned my call. I would have to call the 800 number from Window World and they would have to get in touch with the salesman for him to call me back.
Window World was awesome. They delivered a great product.
They were very efficient and did a good job.
I am very pleased with the work Window World of Houston did for me! it was very quick and they did a good job with clean up.
This is the third house they have done for me and I am very satisfied with their work.
They were very expeditious in doing the windows, and they cleaned up. They were very professional. I didn't have any complaints.
The crew was great.
They provide good customer service. They worked really hard and did a great job.
Window World of Houston was quick on the installation. It is a great finished product.
We became VERY frustrated that the install continued to be delayed and rescheduled. To the point that we tried to just cancel the install. We felt that WW valued their own time more than our time. For 2 days one of us had to be home incase the installer called. Very unprofessional, considering the amount of money we were spending.
They were professional, on-time, and did a great job.
The prices are great and customer service is really good.
I recommend them and I was completely satisfied.
Choose Window World.
I was very pleased start to finish.
Product looks and feels great but installation was messy
the day of was great, everything leading up to the final installation was awful
They were prompt, they did the removal and install properly, and they were efficient.
We had several issues and have asked for the owner to call us several times. The manager was horrible and called me a liar. The installation went incredibly wrong three times.
They did a great job.
I was highly satisfied and would recommend Window World of Houston for any window or door project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Houston as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys