The windows were a great value when comparing to a few other companies. The salesman, Brandon, was also very good and treating me like a friend, and in being available for questions.
-be sure all windows are in the warehouse before scheduling the install- had to take two days off work rather than one due to poor planning on Window World
- have installers respect the home they are working in by wearing booties over work boots when entering home and walking on the carpet
- clean windows after install to show pride in the business and the products. This was not done on the first install but was done by Francisco on the second install. Thank you to this young man.
See below.
Very fast. Looks giod
From the beginning with Gordon to the end with the crew yall were fantastic!
We needed our sliding glass patio doors replaced. Our old ones were the originals in a house that was built in 1957 and had become very difficult to slide on the track. They are also quite large ... 95 inches wide and 75 inches tall (approx. 8' X 6')..The entire process with Window World was awesome. The Receptionist/Appointment Setter whom I talked with when I first called, the Design Consultant (Matt Mealer), the Installation Crew Chief (Mr. Ortiz), the installers and the Field Supervisor (Julian Cuevas) were all very professional, knowledgeable and competent. A job well done everybody!
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I want to share my amazing experience with Windows World—not just for the excellent installation, but also for the outstanding customer service from Robin, the salesperson. From the very beginning, Robin was knowledgeable, patient, and genuinely committed to helping me make the best choice for my home. He answered all my questions thoroughly, offered honest advice, and made the entire process smooth and stress-free.
The installation team was equally impressive—professional, efficient, and extremely clean. They treated my home with great care and left everything spotless. The quality of their work exceeded my expectations.
Thanks to Robin and the entire team, I now have beautiful new windows and doors and complete peace of mind. Five stars all the way! I highly recommend Windows World for both their products and their exceptional people.
Entire process was easy. Salesman was low pressure but truly effective. Install team did their work quickly and efficiently. All parties were professional and personable. The finished product looks great. I am extremely happy with my decision to choose Window World.
Very professional and quick
They are beautiful windows. I like how easy they will be to clean & the lifetime warranty transfers to new owners.
They do a an excellent job, everyone is very nice and the replacement is seamless!
Outstanding staff and quality of workmanship
Work crew was very efficient.
The crew was excellent. They covered everything with me after installation and did a good job of cleaning up the mess.
The slider window comes off the slide, and Scott stated it is a known issue, but I did not find out until the work was completed. This is clearly a quality defect, and had I known, would have opted to go with the double hung. I love the picture window. The only other feedback is the way the demo is done, glass shards were all over the floor and I assumed they swept, but did not and several pieces of glass were left behind. I would recommend they tape or cover the windows when they remove them, as glass was flying as they hit it from outside. Otherwise, I really like the way Scott kept me informed and did the walk through. Finally, I requested to keep the glass from one window, to transfer and use for a new cabinet that require a glass insert, and was told they do not have a process to take the glass out in a way to preserve the glass - that is a missed opportunity to re-use and show awareness for recycling.
Everything about the experience was positive!
Friendly and competent salesman, during installation they protected the interior, installation was efficient and clean up was excellent.
Professionalism, quality,integrity
Only if asked
Workmanship and quality of windows and professionalism of installation crew exceeded my expectations.
Let us know the entire process of removing old and installing new windows beforehand
The Window Nation salesman was very knowledgeable and friendly. The installers were very professional and did an excellent job.
The entire process handled professionally, except for the aftermath of clean up needed.
The other two, well known window companies prices were way out of my budget, and those prices didn’t even include the color I wanted.
Window World’s salesman measured all my Windows right then and there, but the other two companies were going to have to send out another person to have to do the measuring.
I was able to get the windows in the color I wanted, and the features on the windows were much better than the competitors, and it was all within my budget!
The installation went great, as the guys were friendly, focused and did an awesome job, clean up and all.
Definitely five stars for Window World! I LOVE my new windows!
The workmanship and price and warranty