No comment!
This was my second installation of new windows after I had about 1/3 of them replaced the year before. I was very pleased with the installation team that replaced my first order and had requested them for this 2nd order, but that request wasn’t fulfilled. While the installation was completed in a timely manner, I felt the QA/QC was not as well done as the first group.
Great products, sales and install team.
They were prompt, professional, courteous and respectful of my property.
The thorough sales presentation and the superior installation crew to start. The windows are beautiful, easy to maneuver, and reduce glare. The company stands behind their work - any problems will be handled by the company, not the homeowner.
The installers were very prompt, professional and courteous. They also were careful with the other home furnishings and took special care to keep their work area immaculate.
More installation times. Better understanding from customer service rep.
On time
I would recommend them to a friend because this is the second time I've purchased windows from them. They've been great and that's why I'm a returning customer.
You can come out a find out why one of my windows is collecting water on the bottom? I already sent in the information over a week or so ago.
Our sales guy, Julio Zarate, was very knowledgeable, informative, friendly, patient and caring. Our installation team, lead by Eddie, was friendly, quick, thorough and efficient.
Dan Trader and Scott Joslin did a great job from beginning to completion
I could not be happier with the quality and professionalism
Installation was impressive
I liked the value and price of the windows over any other bids I received with similar windows.
Frank …. Very straight forward about his arrival time. Told me I’m the last job hopefully we get there as projected but of course any job can have wrinkles to complicate it and he was honest about it
Dan trader explained everything about the windows and about how to get financed, kept us updated every step of the way. The installation crew called with time they would be here and they were very fast and cleaned as they went. We were satisfied with window world Houston work all around.
I had windows installed by another company on the back half of my home the prior month. Being able to compare theirs quality of the product and services I found that Window World was less careful and caused numerous damages to sheet rock while the other did not. The other company covered each window to prevent significant swings in temperature in the home and to decrease debris which was very professional compared to Window World. The quality of the Windows from Window World is also inferior to NT Windows. Window World windows do not slide as well and the area between the two window panes is very unfinished with rails and screw heads showing between the glass panes compared to NT Windows having a nice strip that appears to insulate and also covers the ugly innards of the window. I also received a window that has a very short lower part which made no sense and was not something I was told would happen. Overall I’m disappointed by the windows and the service. Without a comparison I may not have noticed as much of this but halftime having superior services it was hard not to see the differences.
Clint was a great salesman. I had a problem and he solved all of them & worked with me beautifully. Call Clint
Everything was on point .
The installation was very smooth. The price was reasonable. I am enjoying my windows.
Scott Thornton salesman, Isaiah head installer and Jake supervisor ALL were outstanding!
They have been great, they have great prices. They were recommended by my mother, who has used them for thirty years. The installation was great.
customer service, quality & price
Easy financing, fast turnaround, great service, beautiful window windows
Robin Ryan was an excellent salesman. He answered all my questions, even when I called multiple times about little things. I highly recommend.