They were excellent from the beginning to the end.

I liked the installation crew; they were excellent. The whole installation went really smoothly, no complaints there.

Great experience from start to finish

We’re getting a whole house generator which required us to change out a window due to installation requirements. We contacted Window World and Julio came out to give us an estimate. He was very professional and knowledgeable making him a pleasure to do business with. It took about 4 weeks for the window to come in and we were immediately scheduled for an install. Orlando was our head installer and he along with his helper did a fabulous job. We went from a sliding window to a picture window. It looks beautiful and we couldn't be happier with the finished product. Many thanks to them for a job well done!

They delivered on time. The installation was great.

Window world offers a good price for a quality product and have professional people delivering the experience!

Great pricing compared to other bids I received. The installation went well, glass was found around the exterior of the home and in the drive way after the job was complete.
The communication between signing up and waiting on the windows could be better. I went 4 weeks without a single text, call, or email. Still don’t know where to pay the monthly financing payments. Windows look amazing

I asked the salesman for a short overview to allow me to deal with my kids in the other room, and he respected my request and went through his material very quickly. He didn’t drone on and on like other contractors… he quickly answered all my questions, he brought a functioning sample for me to see and feel, and his price was lower than all the competitors. Also, when installed, it only took half the day for nearly 30 windows! And they look great and the installation crew was friendly and flexible. Very happy with my new windows.

Complete task

Salesman was fantastic

Window frame quality is not acceptable.

I like the Quality of the window and gives my house a very much updated look

Great quality

The windows themselves are beautiful but our replacement was terrible. We had broken glass and mortar/sheetrock dust through out our home. It would take over a week to get our home completely cleaned and 4 weeks for them to replace one bad window, fix our Hardy plank, mortar our bricks and patch Sheetrock. We were in disbelief about broken glass everywhere inside and out.

The friendliness of the installer’s and knowledge

It took 6 months to correct the problems associated with installing and reinstalling my windows. Two cancelled appointments, at the end of the appointment window. A lack of customer service. And an $80
refund on a $28000 job was their solution.

Promptly, professional, courteous service. Scott Thorton and Eddie’s team were amazing

The process was easy the instructions went great

Good crew. 24 windows installed one day.

Quality of product, nice installers, friendly sales staff. Good experience all around.

I ordered 5 windows, 2 were mismeasured and could not be installed . Installation of correct windows took too long..Old windows had security alarm connections. Window World told me they could not reattach as they were not trained for that.

Great service. Quality work. No mess

The crews were always friendly, knew what they needed to get done, explained if there were concerns so we could work together for resolution at the same time as they were working on other windows that were not of concern. Great job thru entire process even with a home that was built in 1970, had some issues with prior installation that measurements for new windows would not fit, so they gave us instructions on what we needed to do, while the new size windows were ordered to fit the new opening size. That could not have been projected totally until the installer saw how the original windows and settlement had affected those windows. The job is now complete for them, now for me to get the trim piece painted and it will all be complete. Job well done!!

I would definitely recommend window world to anyone wanting to replace windows in their home. Customer service was great from start with the sales person to finish with the installation crew.

Friendly, fast, expert installation. Results were beyond beautiful.