A great experience from beginning to end. Zachary Cox came out to do the estimate. Very personable and informed. Understood the restrictions I had with the neighborhood aesthetic and HOA. Everyone was responsible to emails. The customer service on the phone could not have been nicer and proactive. The install team was professional and respectful. No one dropped the ball at any time.
Timely, friendly ,quality, cleans up any mess
The quality, appearance , sales and installation process was exactly as promised..Great company to do business with. Pricing very fair. 25% of Renewable by Anderson for the same quality.
Easy process and very responsive to customers
Ana and her team did a wonderful job installing our 13 windows! They look fabulous!
I have already done this. Why do I keep getting this email?
Professional friendly. Careful
Price
It took 5 windows and many months before I had an acceptable quality window
The installation went flawless and the crew was great!
The windows were advertised to me that they would reduce traffic noise. Once installed, I noticed traffic noise increased. Contact field manager who said he would get back to me on a solution and never did.
Awesome price, honest and trustworthy salesperson, knowledgeable, awesome crew. Better than I could have expected. First class all the way. Already saving money on electric bill. Didn’t expect that much savings on electric bill.
The way crew took out window. Last crew hammered window out and busted trim.
The salesman was professional as well as the installation crew. Of the bids I received it was competitive and they had a very good warranty. The windows look great after installation.
Quality, price, professional
Professional, good job
Everyone was personable. Cleaned up afterwards. Listened to all concerns and questions.
I would definitely recommend Window World of Dallas/Ft. Worth to my friends and family because of the quality of their windows and their customer service.
If having 1 window replace 5. If having 20 windows replaced, with reservations.
Crew left quite a mess, damaged dry wall, brick, window sills, wood trim, left glass and nails in yard
Install crew did a nice job. Left the house and yard looking great. Window are great to have replaced.
The transparency and ease of the whole process. Very friendly staff.
Please see my answer to questions #12 and #19
The window was ordered without grids and we had to reorder 2 times before the grids were correct. It took 12 weeks to get our new window completed.
The professionalism of the installers and the ease of installation exceeded my expectations.
Start to finish this was a great experience.