Terrible service. Installers not professional.

The quality of the windows is very good.

We were very comfortable with Brian Ham, the crew and Roxie. They kept us informed and was able to answer the questions we had. The team worked very hard and long hours, Roxie checked every detail. It was difficult to see everything because it was dark outside, Roxie had a light and assured me of details.

I did two houses. Neither was measured correctly and caused extended time to completion on one house and I have to settle with not being able to open to clean them on the other house. That is the only reason I wanted them. My inside shutters block them from pulling in since they were not measured correctly. Very disappointed!

This is my third house installing window world windows!

Anas installment team were very professional and helpful!

Timely, quality work and cleaned up after install

Repeat customer from years ago on former residence/house. Quality product at good value and low pressure sales process with extremely knowledgeable sales professional. Lifetime Warranty and excellent service in my past Window World warranty experience.

Quality service and product

Demolition needs more care to not damage existing structure.

No tricks sales pitch. Quality window at a fair price.

Installation is perfect, the crew is top notch, friendly and professional.

The widows are very pretty. Kevin was great. As i stated below had I been told how the widows are not removed one at a time and replaced one at a time I would have covered my furniture and my kitchen more.

Crew was great but for our job there needed to be more workers because they were trying to clean up in the dark which you know how that goes. It was amazing that 5 guys could even do the job they did. Amazing crew.

Job completion was good. Installation team did an excellent job and with cleaning up.

without the salesman was good and informative. The installation team was quick and did a nice job. However, we are waiting for the guest bathroom window to be replaced. The master bath and the guest bedroom we’re supposed to be rain fog and the guest bedroom was not. Then the other weird thing was we had five tempered glass windows that do not open. The next day, the bottom of the windowsills were covered in baby knats. No one has an explanation why that happened

Everybody I worked with was extremely professional, all going out of their way to try to make me, as a customer, happy. I don't have any complaints.

The price for a whole house of windows was very reasonable and after three days the windows seem to be decent quality.

Very punctual very professional very knowledgeable

I have 2 windows that need springs, they will not stay open . I have contacted WW regarding this issue with no responce. As if WW does not care about custoners once they have cash in hand.

Window World provided very smooth service; everything was explained clearly, and they were very responsive to my questions.

The entire process, from the meeting with the sales representative to the installation, was smooth and efficient.

At the time of purchase, I expected the windows to be installed in 6-8 weeks. Instead, it took nearly 5 months, multiple missed days of work, and the delay skyrocketed our project cost because WindowWorld repeatedly made mistakes and were slow to make the mistakes right. Our $5,000 window replacement caused us to lose nearly $12,000 in lost revenue from the delays. It was supposed to be the simplest upgrade on our property, but it ended up being the most difficult. Windowworld was dimissive, like, "oh well, we measured wrong, we'll call you again in two months to see if the new ones fit." Further, when WW did not complete the work, I was repeatedly pressured into paying the balance due. I stated the deal was 50% down, 50% at completion. The work was not completed, but they asked for the entire balance, so they could pay their expenses and assured me they would return. No. If it took months to complete the work and they had the incentive of receiving an outstanding balance, I can only imagine how hard asking them to honor a warranty might be.

This review refers to patio door installation and not windows. We really needed a door expert and not a window installer to do the door installation. We have requested someone to look at our door so hopefully it will be resolved.

Guess I should’ve known I’d need to hire window cleaners but thought new windows would be clean. Almost every existing window was broken when removing.