Expeditious consultation, no 4-hour demonstration of heat deflection, etc. Fair pricing; to be exact, about $9k less than another company quoted us. Install SO far exceeded my expectations—you couldn’t even tell they had been in our home except for the beautiful new windows! Like, no dust even. I LOVE my new windows so much!!! This experience was so much better than I had anticipated. Everything was up front. We signed the contract, they executed flawlessly. Excellent communication and service. I’ve already recommended Window World to others, if you go with them you will not be disappointed!
I liked that my sales person was nit pushy and everything he said and quoted me was accurate. My installation was fast and easy no problems.
This is my second of three phases to putting in new windows. I am a little uneasy because my phone charger was taken from the nightstand that was not in the area of the new windows. In the past I had a contractor go through my nightstand and steal a 1k money order. He was arrested and given 6 months probation . Sadly I did not get my money back. I know it is a simply charger but it makes me uneasy and wonder if my stuff was gone through.
Excellent quality a friend saw my windows and is planning to replace their windows also
Everything I could ask for from a business I trusted.
very professional and good price
Everything...room looks so much larger. Great..
Love it
No. Poor customer relations, major error on salesman's part and very difficult to get it corrected. We have a friend who ordered on our recommendation and she has had a miserable time getting her order corrected. She is hopeful that it will be corrected in the next week. I am embarrassed I recommended Window World. Too many issues.
The installers broke the door while installing. It’s hard to shut and they broke a flower pit and a plant caddie while installing.
Fast quality clean and in and out in less than 3 hrs. Excellent 👍
Yes, Overall very satisfied with product and install.
Liked the prices and how easy the whole process was.
Armando and his crew were efficient, courteous and very nice. They did a great job!
Had problem with door install but it was corrected when pictures were sent to the supervisor.
1 window as incorrect. It took 2 months to fix with no credible explanation.
Installers were friendly and courteous.
Quality and professionalism
The customer service from beginning to the installation.
The installer crew member was very unprofessional and kept asking us to help pay unpaid bills at home
Very friendly, easy to work with, no suprises after order is placed and installation team is amazing. I worked with Troy on this job and a previous job and he did an amazing job for us.
Bad management, good installers.
The quality of the windows as well as the price per window plus the lifetime warranty
Quality and price
Let the customer know in advance what time the installers will arrive. I was not informed until the day of that they would start at 3:00 p.m. I was given the impression by the salesman that they would start in the morning because he said the install would take all day. I was very unhappy that they started so late and were in my house until 9:00 p.m. that night. I would have rescheduled but I had already taken down all of my blinds and moved furniture away from the windows.
I have multiple text messages from your warranty people right after my install and to date Still haven’t heard back from you people. I took care of the problem myself