Quality product and great service
From initial sales call thru installation, all was very professional.
Absolutely not. Sales person was not responsive and hard to reach. Ordered the wrong doors and went dark several times. Installation crew(s) had no idea how to install doors. Installed wrong and left unfinished for 90+ days. Customer service is no existent and not helpful at all. Took dozens of calls to get resolution.
Window World was easy to work with and had transparent pricing. I highly recommend them to anyone looking to replace some, or all, windows in their home.
They were easy to work with.
I just had some issues with our order that was incorrect and things like that. I don't want them to get a negative rating, but we did have some issues.
The entire install process starting with scheduling was a complete disappointment.
Overall an exceptional experience from initial consultation to installation.
Very prompt and professional installation
The product and the price were good. Communication on installation day could be better.
Quote and service process
I as recommended to WW for my home. Needed new windows badly. Love them. Then just recently I new I needed a new patio door. WW to the resque. LJ came out took notes and we proceeded to get the cart to move. I love my new patio door.
Crew was incredibly professional and the job was completed correctly and timely
The crew did an incredible job, answered all my questions and installed windo very quick also
From the salesman to updates and then the installers, everything was perfectly followed up on.
I like the product I was offered. The price was agreeable as well.
The only positive experience was when I bought the window; everything else was not okay.
The service and product are excellent!
Xxx
Great job and fast installation.
I loved everything about the process.
I am and currently referring my work colleagues, friends and family, the windows are beautiful and were installed very fast and efficiently
I reached out to Window World and they were able to send out Tim the very next day. Tim was very professional, kind, and explained all the benefits of using Window World. The process was smooth and the windows look great. We will be purchasing more windows from them as we continue improvements on the home. Thank you!
I will summarize below.
Over promise, under deliver. 4 months to get the project completed, poor communication, and no accountability throughout.