Love the new windows, looks great!

Communication is not very thorough from the sales process through install

I have already allowed others to see my windows, old and new, and how well they work for me without having any issues to date.

The sale rep was very knowledgeable and explained everything in detail. everything happen just the way he said. The installing crew was very efficient and i was impress with how well they worked together.

It took them so long to finish the job because they got a couple of the windows wrong twice. It was supposed to be completed by labor day. It just got completed 2 weeks ago.

Window World from start to finish was possibly one of the best experiences we have had ever with contractors. Communication, price and customer service was above a beyond expectations.

Fast, efficient, good quality product, polite workers, did a good cleanup.

Very efficient, on time, left the space spotless, courteous

No thank you

The appearance of the windows after they were installed.

The window is good quality, and the installation was done properly. But, after approving the work and sending the deposit there was little to no communication for months to schedule the instillation unless i prompted. Then when i scheduled the install the time table kept shifting, ultimately the install didnt take place till 8 pm at night. They also promised me they would walk me through paper work to get a discount on my electric bill, but no one has reached out. I will likely have to promt this myself

Poor communication and quality defects.

Beware of the prices. They are high-priced.

I am still awaiting resolution of a caulking issue.

The installers left broken glass all over the bed in an Airbnb. They set the broken window on the bed and didn’t clean it up. The salesman also installed windows that were similar but not exactly the same, and he never told me they were different until they were already in the home. Those were two major issues that made me feel I would never use your company again unless I absolutely had to.

Great looking Windows very happy with the look, the quality and the installation.

They left the windows smeared. The caulking was bad. They messed up several window sills.

I have already recommended WW to a friend that is in the process of getting bids. Love the product, and look of our new windows. Big improvement over our previous builder-grade aluminum windows, some of which we were unable to open, missing screens, leaking water, and drafty.

The windows look fantastic both inside and outside!

Everything looks great. Install team was friendly.

I am very pleased with the professionalism, kindness, and patience of Window World. I appreciate the financial guidance and thoroughness regarding the quality of the windows and presentations. The people were kind and thorough and explained everything very well.

The company is fast and professional. They do a great job at a great price.

I liked everything about this company, from quotes to ordering, to installation.

Excellent customer service

Window World quality was very similar to what we were shown by other companies. Window World was the only one that provided us with detailed pricing that was reasonable. The other companies just came up with an outrageous price (no details on each window cost), but then offered discounts if a decision was made that week, or more discounts if made that day. Nobody wants to play that game. Very happy that Window World provided a clear upfront quote right away.