Friendly staff, good product, felt rushed
I waited for months to get my windows. They finally installed the wrong size and I had to wait more months.
The windows have greatly enhanced my house.
I was very pleased with the whole process and would definitely recommend them.
From the sales representative to the installer, everyone was professional, courteous, and knowledgeable of the products.
It was fast and very professional!
no
Sales and installation crew were very good.
They did great. They were on time, they cleaned up after they were done, and they showed me how the windows work for when I need to clean them. They did a very good job and I'm happy with them.
windows did not fit correctly about a 1 inch gap on all windows. massive damage and dents to all the window sills.
This company is out to get your money and they betray your trust. I would not recommend them to anyone that I love.
Sales person, Clayton, was very professional.
Salesman came out quickly. Prices are good.
The quality of work is amazing, the team was really responsive, and the pricing was fantastic. Overall, I had a wonderful experience.
The windows and doors I purchased were high quality for a great price. The process from ordering to installation was very smooth.
One window sash out of 28 made incorrectly, took 6 weeks to correct.
Three weeks after I ordered my windows, WW messed up the finance form and I started from scratch. I had to get management involved and it still took 2.5 additional weeks for windows to arrive. Install date scheduled over a week out and 2 hours before my “window” for them to show up, I get called and they can’t make it. Wasted a whole day off. They showed up the next day and install crew was actually good and quick.
Poor quality of work, some of the windows is hard to operate, damaged sheet rock, missed colk two windows.
Great crew.
We initially ordered 23 windows and then 4 days later decided to add 2 additional windows. When they called to say our windows were ready for install we removed all the blinds and moved furniture only to discover that it was only the 2 windows that were ready for install so we had to put all of the blinds back on the front of the house. A little irritating and didn't understand why the miscommunication. When the other 23 arrived the install went smoothly. 1 window was measured incorrectly and had to be reordered so the process took longer than expected.
I would recommend Window World for all and any of your house remodeling needs.
To the salesperson, I specifically asked if they offered the piece of wood that goes below the window, which is the trim. I did two projects with them, I kept asking, and I was not educated or was told It hey offered such a service and was told I had to bring another carpenter, and during installation they said they did offer that service and the installation had to be replaced. When they took my windows out, they could have put the trim in and instead try charging me additional money to come back in and put in the trim. I have had two projects with window world and the installation on both failed to meet my expectations. In the beginning information was not given to me properly.
One window was really expensive.
Not at this time unless some things are corrected
The whole process was very easy from the moment that our salesman, Danny came out to talk to us about replacing our windows, to ordering and the actual installation. Everyone was very polite and wanted to make sure that all of our questions were answered.
This was the most traumatic experience I have ever experienced with a service company providing a product to the public.
My first impression was the lack of communication with my installation, secondly the service team leader was not able to communicate that well, Thirdly they destroyed my home.
To much to write, justifying not a company I will never use or recommend.
I love the windows.
The Salesperson, Layne Jones was very thorough in the information he provided regarding all the windows I purchased. He demonstrated the opening, closing, tilting out to clean the windows and temperature differential of heat and cooling. The windows arrived earlier than I expected which made me extremely happy. The install crew arrived earlier than expected, again I was pleased about that. The crew was polite, professional, worked quickly but insuring the the windows were installed and sealed. They cleaned up very well and hauled away all materials they removed to install the 9 windows. The only thing I must comment on is there was smears of caulking on some of the window panes, which I removed with Goo Be Gone. All in all a great experience and the windows seem to be of high quality.
Great service from beginning to end. Our sales rep Kevin was awesome and also helped us we we had to make a unforeseen change. We were kept informed the entire process and when it came to the install the installers were professional and pleasant to work with and gave us some great tips!. Thank you so much! We didn't replace all of our windows with this job but we definitely will in the future.
Wing screen installed. Called in and the full screen is supposed to be coming in.
They did an excellent job and went above and beyond. They were punctual and had great customer service. They made sure they cleaned up after they did their work. They were on time and finished the work in one day. They're a very professional crew.
We love our beautiful new windows. The whole process was so easy and we felt very comfortable with the sales representative and installers. They were meticulous in cleaning up after they finished!
We have already recommended their service to people in our neighborhood and beyond.
Overall product is reasonably priced and quality seems to be ok - but the headache of the installation process might not be worth it for some. Took 5 months from initial install date to completion of project. Sales was great but doesn’t translate to installation. Damage to home (which they did end up paying for), crew stole from us, a lot of debris/glass not cleaned up properly and took a lot of us being proactive to stay on top of them to get the job completed.
The windows are nice looking and energy efficient.
I’ve already recommended them to a couple friends!
Experience with Window World was great
This is my second time to purchase windows from Window World. I have told my friends if they need to buy windows to call Window World.
I think they did a great job on both of my homes. The city did not pass the inspection, although I think they did a great job, but they have to come out and do some touch-ups on that home. The other windows passed, and they did a great job.
Overall pleased with the communication, installation and quality of my windows.
The entire process ( sales, processing, installation, and follow up) was easy and professional. With 37 windows there was not a single issue or problem. The installation crew was efficient, friendly, and neat.
They did great work. It was raining right straight down, and they still got it done.
The team was very professional, knowledgeable and quick in their installation of 29 windows.
Great to work with, very professional, reasonable prices, and we love the windows!
Window world crew are professional from the salesman to installation crew and they are friendly
They did a good job. We were pleased from the start to the finish
Window World was efficient.
The company continues to disappoint. They were late and the tenant had to leave so they just dropped off the screen. The screen was to be installed on the 2nd level.
Everyone from window world was very professional and helpful! I would definitely recommend them again.
Everything from the initial interview to the follow up has been timely and professional