I had a great experience with Window World. They were punctual, very communicative, and answered all my questions throughout the process. My salesperson, Derrick, was excellent and provided great recommendations. They really made sure I was 100% satisfied with my windows before finishing the job.

Post installation problem resolution is lacking.

The windows weren’t clean when the crew left. We are still having issues with two of the windows.

The installers were professional.

excellent service and great price!

Great sales team and even better installer team ‘Alejandro’

Sales person knowledgeable, product absolutely as promised high quality efficient timely installation. Price extremely competitive. (GREAT JOB)

The crew was professional and respectful of our property.

It took three tries to get the right equipment and everything correct including the crew to install my three windows.

Very easy process to install. They are high quality and love the double hung feature!

Prompt and professional

Everybody was very professional and kind, did a great job with my 23 windows cleaned up after themselves and left my home looking more beautiful than ever! Thank you for all your hard work! You wont go wrong with using Window World!

The salesman said install would be in 4 to 6 weeks, and didn't turn the order in until 5 weeks after we paid. We waited 12 weeks for install.

We are not impressed with the windows. We were sold on the fact that our electricity bills would be much lower and the sound from outside would be greatly reduced. We got the windows in early October when it was still really warm so we expected this month's bill to be really low since November was very mild and we didn't use the AC much, but the bill was actually higher than normal. And the sound from outside somehow seems to be even louder than before. Also the windows don't open very much - the bottom half on most windows (and the screen) is much smaller than upper half, which is ugly when the windows are open and inconvenient. That is my fault for not looking up every single window size, I guess.

Window World was professional and dependable.

The customer list was overwhelming. 4 1/2 hours to do 13 windows very impressive.

Good quality & everything happened as planned.

The windows themselves are aesthetically very pretty functionally. The salesman demonstrated easy to open windows said that windows could be opened and close with one finger. This was not true. They’re awful.Customer communication is very poor. Installers left a huge mess outside the house broken glass everywhere. Drywall dust everywhere. The windows were left very dirty. We were not given an installation time installers just showed up without a phone call or an email claimed they did not have our phone number or email address yet. I have received emails and phone calls from them in the past.

Windows are a big expense and it pays to shop around. Window World has a good quality product and fair price.

I’m waiting for post installation

Terrible service. Installers not professional.

The quality of the windows is very good.

We were very comfortable with Brian Ham, the crew and Roxie. They kept us informed and was able to answer the questions we had. The team worked very hard and long hours, Roxie checked every detail. It was difficult to see everything because it was dark outside, Roxie had a light and assured me of details.

I did two houses. Neither was measured correctly and caused extended time to completion on one house and I have to settle with not being able to open to clean them on the other house. That is the only reason I wanted them. My inside shutters block them from pulling in since they were not measured correctly. Very disappointed!

This is my third house installing window world windows!

Anas installment team were very professional and helpful!

Timely, quality work and cleaned up after install

Repeat customer from years ago on former residence/house. Quality product at good value and low pressure sales process with extremely knowledgeable sales professional. Lifetime Warranty and excellent service in my past Window World warranty experience.

Quality service and product

Demolition needs more care to not damage existing structure.

No tricks sales pitch. Quality window at a fair price.

Installation is perfect, the crew is top notch, friendly and professional.

The widows are very pretty. Kevin was great. As i stated below had I been told how the widows are not removed one at a time and replaced one at a time I would have covered my furniture and my kitchen more.

Crew was great but for our job there needed to be more workers because they were trying to clean up in the dark which you know how that goes. It was amazing that 5 guys could even do the job they did. Amazing crew.

Job completion was good. Installation team did an excellent job and with cleaning up.

without the salesman was good and informative. The installation team was quick and did a nice job. However, we are waiting for the guest bathroom window to be replaced. The master bath and the guest bedroom we’re supposed to be rain fog and the guest bedroom was not. Then the other weird thing was we had five tempered glass windows that do not open. The next day, the bottom of the windowsills were covered in baby knats. No one has an explanation why that happened

Everybody I worked with was extremely professional, all going out of their way to try to make me, as a customer, happy. I don't have any complaints.

The price for a whole house of windows was very reasonable and after three days the windows seem to be decent quality.

Very punctual very professional very knowledgeable

I have 2 windows that need springs, they will not stay open . I have contacted WW regarding this issue with no responce. As if WW does not care about custoners once they have cash in hand.

Window World provided very smooth service; everything was explained clearly, and they were very responsive to my questions.

The entire process, from the meeting with the sales representative to the installation, was smooth and efficient.

At the time of purchase, I expected the windows to be installed in 6-8 weeks. Instead, it took nearly 5 months, multiple missed days of work, and the delay skyrocketed our project cost because WindowWorld repeatedly made mistakes and were slow to make the mistakes right. Our $5,000 window replacement caused us to lose nearly $12,000 in lost revenue from the delays. It was supposed to be the simplest upgrade on our property, but it ended up being the most difficult. Windowworld was dimissive, like, "oh well, we measured wrong, we'll call you again in two months to see if the new ones fit." Further, when WW did not complete the work, I was repeatedly pressured into paying the balance due. I stated the deal was 50% down, 50% at completion. The work was not completed, but they asked for the entire balance, so they could pay their expenses and assured me they would return. No. If it took months to complete the work and they had the incentive of receiving an outstanding balance, I can only imagine how hard asking them to honor a warranty might be.

This review refers to patio door installation and not windows. We really needed a door expert and not a window installer to do the door installation. We have requested someone to look at our door so hopefully it will be resolved.

Guess I should’ve known I’d need to hire window cleaners but thought new windows would be clean. Almost every existing window was broken when removing.

Our door was not finished on the day of install. Ordered wrong size of trim and will have to come back out again

Prompt service good price

The crew and crew lead, Rossy, were professional and respectful. They listened to our questions and answered each of them. They made sure each of the window areas both inside and outside was clean from any debris.

Good at keeping me informed of their arrival time, when they get here it was like an army. Ascended on the house. They just did a fantastic job. They put dropcloths down. They had the windows in and out in no time, I had 16 windows of different styles and shapes and didn't slow them down a bit. They were super professional and all that done in about four hours or less and they cleaned up vacuumed. Everything is a really super job, they're super organized in every person on the team knew where to jump in and fill in or do whatever is needed. I have one window left to do. They came back and same type of work couldn't be more. I have used them in the past and I am grateful I used them again. Henry Nuckolls

Beautiful windows; good financing option