Very happy with my purchase of basement windows and outside door. Everyone I dealt with kept me up to date at all times.
The windows are beautiful. I love my sliding deck door
They changed out my 4 windows so fast that I didn’t even know they were done !!
They came in and did a good job and i'm very happy with the results.
Window World is hands down the best window company ever. When you call them you can be sure they will get it done.
Two windows with broken seals still awaiting new sashes
I am very satisfied, they came and they did a good job. My husband is very pleased.
They were fantastic.
They did their job.
Dave Ondak was helpful.
Not clear on my project timeline. I expected installation to occur weeks ago.
I'm very happy. There are a few little defects that haven't been noticed. I would like to address. When the staples go into the finish molding, they created holes or marking. They should have been puttied over with the matching material so you wouldn't see where the staples go into the wood. I can handle that myself I don't want a service call for theat. There are some blemishes on the molding that you see under certain light conditions. It looks shiny but you can only see if when the light is turned on. There is also one scratch on the molding.
The crew was very respectful. I have already recommended your company to a friend
They were professional and the product is a good product.
I would recommend Window World to anybody. They came in, they were professional, and they did a great job.
Fully satisfied from beginning to end which is from sales to the install.
If I had to pick one word to describe my experience, it would be, okay. There were a couple of issues.
Window World of Cleveland did a great job, they do excellent work. My husband and I got our whole home new windows and every time that we have done it Window World of Cleveland has never disappointed us.
I was very happy with the service Window World of Cleveland provided and everybody was professional.
The service and the initial review was on point and everything was handled on time. Especially with giving covid 19, scheduling was great!
Love the windows !
The installers were great. Very professional. The sliding doors are great.
Window World of Cleveland messed up our time for the installation but they came back out anyway. Other than the issue of them cancelling the install, everything was great.
We are very happy with our windows. They’re beautiful and just really change the look and feel of our home inside and out. From Dave the sales person to Monty the instal manager and his crew to Amber and Lucille in customer service (I think I got all their names correct!), we are satisfied with the entire experience. Thanks!
Window World gave us the best combination of price, service, and installation based on all of the other estimates we got.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Cleveland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys