Everything that they told me was true. There was no hyperbole, and I was concerned that with all the windows I needed, that it would take two days. The gentlemen told me no, it was a good crew, it would only take one. It was true, they worked diligently and didn't cut any corners to get the work done, which I appreciated.
I felt that they did an excellent job. The installers were very courteous, professional, and did a good job.
I just want to say, that the two gentlemen that came to the house were very respectful of my property and knowledgeable because I asked a lot of questions. They did a great job explaining what they are doing. I will use them again if we need their services. Thank you.
Not sure would need to see more work
The men who installed my windows were very nice and the job was quick and they cleaned up well after! I also liked the fact that you didn't have to have a minimum number of windows replaced.
One of my screens was ripped and they came out and fixed the issue as soon as possible. They were very quick.
From start to finish window world did a great job with my windows I would recommend them highly to anyone thank you
Very happy with my purchase of basement windows and outside door. Everyone I dealt with kept me up to date at all times.
The windows are beautiful. I love my sliding deck door
They changed out my 4 windows so fast that I didn’t even know they were done !!
They came in and did a good job and i'm very happy with the results.
Window World is hands down the best window company ever. When you call them you can be sure they will get it done.
Two windows with broken seals still awaiting new sashes
I am very satisfied, they came and they did a good job. My husband is very pleased.
They were fantastic.
They did their job.
Dave Ondak was helpful.
Not clear on my project timeline. I expected installation to occur weeks ago.
I'm very happy. There are a few little defects that haven't been noticed. I would like to address. When the staples go into the finish molding, they created holes or marking. They should have been puttied over with the matching material so you wouldn't see where the staples go into the wood. I can handle that myself I don't want a service call for theat. There are some blemishes on the molding that you see under certain light conditions. It looks shiny but you can only see if when the light is turned on. There is also one scratch on the molding.
The crew was very respectful. I have already recommended your company to a friend
They were professional and the product is a good product.
I would recommend Window World to anybody. They came in, they were professional, and they did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Cleveland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys