The windows are great. But the installers are horrible
Overall experience was disappointing. Was told by scheduling lady to expect crew to arrive mid-morning around 10:30 AM. They had two doors to install and did not arrive until 3:20 PM. They rushed through the installations, not leaving until around 7:30 PM. Installation of lock sets and latches was poorly done and left incomplete. I spent the next day correcting these problems myself. The stain kits were not delivered with the doors. In fact, it took another two weeks to get the stain kits. When they finally arrived at the Window World store in Baton Rouge, a scheduling lady called to schedule the delivery of the stain kits for the following week??? We don't need a schedule to just to drop off stain kits. Asked them to just send Johnny out the next day to drop off the stain kits. Nothing heard for a week. I called and was advised by the lady that answered that they had had the stain kits ready for delivery, but were waiting for the delivery to be to be scheduled. In frustration, I drove to the store and just picked up the stain kits.
We were very satisfied with all aspects of it, from the sales to the installation.
I am happy with my windows and doors. After the installation, I feel like I have been harassed about giving them a review.
Was very pleased with all the professionals and customer service.
Product is priced well and very attractive. The customer service is top notch especially follow up after the installation.
I found Window World of Baton Rouge timely. They cleaned up after themselves, were efficient, and worked fast.
Was recommended to Window World and will recommend them to anyone looking for windows. Knowledgeable sales person who catered to our wants and needs. Installation crew was prompt, very good at their trade and cleaned up everything. We are very satisfied customers.
Window World did an awesome job.
From the initial sales call for a quote all the way through the installation we were very pleased.
Personnel were respectful, professional and knowledgeable.
The installation was quick and we have had a noticeable change in our energy consumption.
it was done in a timely manor but the install was messy.
They came out and were friendly, clean, on time, and did a great job installing!
They provided excellent service, professionalism, and courtesy, while working around installment scheduling.
I need a service man to adjust two of my windows that will not stay up! Bottom sash screw has come out of track on one of the 3/0x6/0 and 2/0x5/0 windows
The product appears very well made, was professionally represented and installed.
I have already recommended them to more than six friends, since our installation.
Window World has installed windows in two of our properties. It changed the look of the property and made them energy efficient.
The crew and salesman were very helpful . I was impressed by their professionalism
Everything was great!
They were fine.
The Ww team showed up, went to work immediately, and was respectful and concise with the tenants at the property. Was happy with the level of professionalism and integrity of the installers.
Nice looking windows and reasonably priced.
Very professional, knew exactly what to do in installing my windows and doors.
yes well please