About this company
Window World of Akron
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 961
Doors 3
Siding 1
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
5 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
Satisfaction
Of 2894 surveys sent, 1319 were responded to
Communication: Appt Setting
The Window World of Akron staff was courteous and professional when setting my initial sales appointment.
98%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
98%
Clean & Safe
The job site is kept clean and safe.
97%
Installation Crew
The Window World of Akron installation crew was organized and professional.
95%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Final Walk Through Satisfaction
The installation crew conducted a thorough final product walk through with me, when the project was completed, to ensure I was satisfied with every detail of the installation.
92%
Likely To Recommend
I am likely to recommend Window World of Akron to a friend.
91%
Reviews 1223
Of 1319 respondents, 1223 left a review
No rating
Recent reviews
Stan G.
Review in Massillon, OH
I had a picture window installed. I don't see anything wrong with it. I am satisfied. You can always overlook something, but I haven't observed anything wrong with the work.
Suzan B.
Response
Window World of Akron Suzan, thank you so much for this outstanding feedback! We're absolutely thrilled that your experience with Window World of Akron and Window World of PennOhio exceeded your expectations at every step.
It's wonderful to hear that Brandon Smith provided such professional and knowledgeable service, and that our installation crew—the father and son team—impressed you with their politeness, efficiency, and attention to detail on your picture window. Your willingness to serve as a reference and recommend our team means the world to us.
We'd love to thank you through our Referral Program, where you can earn $50 or $250 off additional purchases for each referral. We look forward to serving you again in the future!
David H.
Bill S.
Gary P.
Steven S.
Aaron N.
Reba M.
Review in Akron, OH
The technicians worked with me really well. I had some difficulty getting the blinds down, but they showed me how and I was really pleased with that.
Response
Window World of Akron Thank you so much for this wonderful feedback! We're thrilled to hear that our installation crew took the time to show you how to work with your blinds—that kind of hands-on support is exactly what we strive for at Window World of Akron.
It's fantastic that you experienced exceptional service throughout your entire journey, from scheduling to the final walk-through. We're especially grateful that you're willing to refer Window World of PennOhio to others, just as you were referred to us. Please don't forget about our Referral Program—you can earn $50 or $250 off your next purchase for each person you refer!
When you're ready for that garage door project, we'd love to help. Thank you for choosing us and for sharing your positive experience!
Michelle W.
Penny K.
Response
Window World of Akron Thank you so much, Penny, for this wonderful feedback! We're thrilled that you had such a positive experience with Window World of Akron from start to finish. It's fantastic to hear that Brandon Smith provided knowledgeable guidance on product selection and pricing that met your needs.
We're especially pleased that our installation crew kept everything clean and safe while explaining the process thoroughly. Knowing that your home is now warmer with less outside noise is exactly what we hope to achieve! Thank you for being willing to serve as a reference and for your openness to our referral program. We truly appreciate your business and look forward to serving you again in the future!
Thomas G.
Response
Window World of Akron Thomas G., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had a positive experience from purchase to installation. It's wonderful to hear that Rockford Estep provided excellent service, and that Rod and Nick's installation work exceeded your expectations. We're proud of our team's professionalism and the quality of our workmanship. While we understand your need to pay off your current purchase before considering future projects, we appreciate your business and hope you'll keep us in mind for any future home improvements. Thank you for choosing Window World!
Heather G.
Mary N.
Jeffery S.
Response
Window World of Akron Jeffery S., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled to hear that our crew efficiently installed 10 windows and a new front door in such a timely manner. It's wonderful that you found Rockford Estep and our entire team to be professional, knowledgeable, and courteous throughout the process. We're especially pleased that you're satisfied with the quality of workmanship and that the job site was kept clean and safe. Your recommendation means the world to us, and we're grateful for your business. Don't forget about our Referral Program – we'd love to continue serving you and those you care about!
Arthur C.
Response
Window World of Akron Arthur C., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're delighted that you appreciated our no-pressure approach and efficient communication. It's wonderful to hear that Rockford was personable and professional during your consultation. We're glad you found our installation crew organized and effective, maintaining a clean and safe job site. Your satisfaction with the workmanship is our ultimate goal. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Jennifer M.
Response
Window World of Akron Jennifer M., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had an excellent experience with your whole house window replacements. It's wonderful to hear that Rockford Estep and our installation crew provided top-notch service throughout the process. We truly appreciate your willingness to recommend us and serve as a reference for future customers. Your satisfaction with every aspect of our service, from the initial appointment to the final walk-through, means a lot to us. Thank you for choosing Window World for your home improvement needs!
Megan C.
Tracie W.
Response
Window World of Akron Tracie W., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had such a positive experience from start to finish. It's wonderful to hear that Eric, our installation crew, and Lucille provided exceptional service. We're particularly pleased that you found Eric knowledgeable and enthusiastic, and that our installation team was professional and personable. Your satisfaction with our communication, workmanship, and cleanliness means a lot to us. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Rebecca F.
Response
Window World of Akron Rebecca F., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that Ed Masko and our installation crew provided such excellent service. It's wonderful to hear that every aspect of your experience, from appointment setting to the final walk-through, exceeded your expectations. We appreciate your willingness to serve as a reference for future customers. Regarding your future window project, we'd be happy to assist when you're ready. Also, we'd like to inform you about our Referral Program, which offers discounts on additional purchases. Thank you for choosing Window World of PennOhio and Window World of Akron for your home improvement needs!
Willette R.
Response
Window World of Akron Willette R., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that our team, especially Brandon and the installation crew, exceeded your expectations. Your praise for their attentiveness, professionalism, and thorough cleanup is greatly appreciated. We're glad you found the final walkthrough satisfactory and apologize for the oversight with your final payment copy. We've noted your interest in siding and will ensure you're informed about our referral program in the future. Your satisfaction is our priority, and we look forward to assisting you with your next home improvement project!
Jeffrey L.
Response
Window World of Akron Jeffrey L., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that you had such a positive experience with our team, from Rockford's professionalism to our installers' exceptional work. Your feedback about our courteous staff, clean job site, and quality workmanship is greatly appreciated. We're especially pleased that you loved Rockford and found our entire team's work ethics very good. Your willingness to recommend us and serve as a reference speaks volumes. While you don't have any immediate projects, remember we're here for all your future home improvement needs. Thank you for choosing Window World!
Maryann Y.
Cindy C.
Response
Window World of Akron Cindy C., thank you for your glowing review of Window World of PennOhio and Window World of Akron! We're thrilled that our installation team exceeded your expectations, especially on such a cold day. Your satisfaction with Rockford's professionalism and knowledge is wonderful to hear. We're glad our team, from Samantha in the showroom to the installers, provided exceptional service throughout your project. Your willingness to recommend us and serve as a reference is truly appreciated. We look forward to assisting you with any future window, siding, or other home improvement needs. Thank you for choosing Window World!
GuildQuality
Feedback report
