As they are truly professionals with an outstanding product.
I am likely to recommend Window World to a friend because they did an awesome job. There were two guys who worked very hard and did about seven windows. They were very polite and courteous.
neighbors comment on how nice the large window in the living room really make the house look better. now I have the best looking house on the street!!!
My salesperson was very informative, kind, and knew what he was talking about. He was the best salesperson I've ever had.
It was easy, straight forward, and excellent woork.
I would wholeheartedly recommend Window World.
Window World was very professional, courteous, and prompt.
I have already recommended them to a coworker
They are very professional at every level and very good with communicating with us.
Sales person very helpful and never felt being deceived or pressured to buying items extraneous items. Follow up and installation seamless. Customer service excellent.,
Window World exceeded every expectation I had!!! From the first meeting with the Ed, our Salesman, which was educational and not pushy at all, to the quoting which was very straightforward with no hidden fees or make-believe discounts that some competitors like to use. The presented prices are more than reasonable for the products and services offered.
After my order was placed, Lucille from Window World communicated with me regularly to keep me updated on the window build and expected delivery & installation.
Even with the great sales experience I had, one is always apprehensive about the installation, as that can make or break a project like this. Again, Window World exceeded my expectations and alleviated all of my fears as I am beyond happy with the installation of the windows. I had additional service personnel working on other items and they were able to work together to minimize the impact to each other and my elderly mother.
The window installation was top-shelf and I would say that it is better than most new window installations I’ve ever seen. While the installers were efficient in their work, they refused to rush the job, and it was apparent that quality was first. All 14 windows were installed and sealed on day 1, while all of the outside trim work was performed on day two. You can tell that Raphael has pride in his workmanship, and it is readily apparent in the final product.
Thanks Window World!!!
The workmanship is excellent. The windows are very good. I used to hear cars going past in my room, and now I don't hear anything.
We are highly satisfied!
I like that the price was set. This is what you get for this price. Everything was straight forward and I didn’t walk away wondering if the quote I received was the best possible price.
They were very professional, timely and easy to work with.
Professional and timely from beginnings to end.
Best home remodeling experience ever. Don and DJ couldn't have been better. Great crew to have in your house.
Loved the windows and customer service
Very nice people to deal with, highly professional, and knowledgeable. Great job!
I already completed a lengthy survey.
Everyone was very nice and they have good pricing.
Our experience with Window World was a pleasure from start to finish. Ed, our sales rep, was professional and honest, and there were no surprises or gimmicks. Lucille, our point person throughout the process, was friendly and kept us posted with updates and answered any questions we had. The installers were super sweet and friendly, despite the fact that they were dealing with a tricky installation on the second story of a two story family room. Finally, our windows were ready much sooner than expected. I would not hesitate to refer them. We will be back should we ever need more replacements.
They are awesome. The crew they had here was fantastic. They were in and out and very neat. We could not have asked for better service. Me and my husband Tom could not be happier.
I am very satisfied with the work they did. They were prompt and efficient
Everything is perfect. The employees were very nice and did a great job
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Akron as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys