Excellent product at the best price available. Installation was fast and professional. Overall outstanding!
Yo!!” I’ve been wanting to replace my windows for a couple years!! I saw your ad on TV for a couple years now!! They showed employees of yours with your trucks with names on the side of it!!! So I said you this year I’m gonna call,!!! Little did I know that you use contractors-!!!” They were good guys -sad because I didn’t use any spray foam, Disappointed!!
Salesman was fantastic
Window frame quality is not acceptable.
bring back crew that did my first job.
Better communication
Beginning to end satisfaction. Great experience, good pricing and good installation
I like the Quality of the window and gives my house a very much updated look
Great quality
Great customer service. From the Salesman to the installation crew. Install on 3 major areas was done within an hour. Only thing I would add is an emphasis on if you need blinds put back up, that should be a point in the sales pitch in that it's available and it's an extra charge if needed/done.
They were extremely efficient and were concerned about cleanliness
I received numerous quotes for new windows in my kid's rooms upstairs. After the salesperson came to the home and measured, he gave me a price and soon after, we decided to move forward. We had to wait 8 or so weeks for the windows to come in before being installed. When the installers came, they measured and saw that the windows would not fix. The salesperson mismeasured. I had to wait another 5 weeks for new windows to be ordered. With this being my kid's room, we had to wait those 5 weeks before putting the room back together as far as furniture placement, etc. I also had already removed the blinds so that the installers would not have them in the way. It made no sense to put up more blinds just to remove them again when the new replacement windows came in. For this entire time, there was no privacy in those bedrooms. I asked for some kind of compensation or discount for the inconvenience. I was told that wasn't standard on one mismeasurement. I did get an apology, though. Not sure if I would have the confidence to recommend to anyone else at this time. If I did, I'd warn them of the potential for having them have to come out twice for installation.
You can look at the comments below to get this answer.
The windows themselves are beautiful but our replacement was terrible. We had broken glass and mortar/sheetrock dust through out our home. It would take over a week to get our home completely cleaned and 4 weeks for them to replace one bad window, fix our Hardy plank, mortar our bricks and patch Sheetrock. We were in disbelief about broken glass everywhere inside and out.
From the initial meeting with Window World through the completion of the project, everything about the experience was top-notch. Window World is totally focused on customer satisfaction. They communicated with us effectively throughout the project and their crews were expert and professional. They did a fantastic job replacing our complicated roof, and installing some new windows for us. The crews completed the jobs efficiently, and did a thorough job of cleaning up when finished. The roof and windows look great. 100% recommmend!
The friendliness of the installer’s and knowledge