I am pleased with the product, the price and the professionalism by all. also am am exceptionally pleased with the suggestion of a change design on my largest window. it is my favorite and I never would have thought of it.

Great price, quality, excellent service from sales to installation.

These windows look great, very contemporary compared to single pane glass that was original to the house. The installation took less time than I thought and they removed all debris. I will miss the lead glass though.

I am likely to recommend Window World of Dallas to a friend because they did a great job.

Yes ,you can believe in Window World.

Well. We have used you before for 11 windows and a back door and it was fabulous! The attention to detail was wonderful.
So we invited you back to do 10 more windows and a front door. The windows are fine.
The front door is a disaster!!!
For starters we requested the same crew we had for round one and that didn’t happen. They didn’t arrive until 12:15 to start this job and they were done and rushing to leave at 745pm.
Parts of the door are not caulked. Part of the caulking is completely bubbled up. My brick sill was broken. Part the caulking pulled away from the brick and it’s open.
And they used old door pieces which have color missing. They also installed the deadbolt system in upside down and my husband had to reinstall over the weekend.
When I called the foreman Friday morning he said he would call me back to discuss and he didn’t. So I left a long email over the weekend and got a call Monday. He said he was calling to get us on the schedule to have my “jacked up door” fixed. We are on the schedule Friday now to have the issues resolved. I’m skeptical this will even get fixed. And I’m disappointed that I have spent so much money for a new door

Don't recommend any businesses to my friends, I will say install crew, sales person, & job coordinator all did a good job.

I’ve already been recommending to friends!

Windows world was very fast and efficient with their work

I called and received other quotes. The price and the product are very close. After having the windows and doors put in, what a difference! They look very nice. The house is very quiet and the furnace and air conditioner does not run near as much. From the sales person to the installation crew they both did a great job. I was very impressed.

The crew was very good at removing the old windows and installing new ones…didn’t even have to touch up paint! They were also very courteous and friendly.

The company has reasonable prices and quick turnaround. The downside was not using enough screws to secure the windows. I had to provide guidance to make sure they used enough screws when installing the windows, which I should not have had to do.

I enjoyed working with Window World. They have good-quality windows for the price. Both times I used them, we had some issues during installation, but on both occasions they corrected the issue and made it right again.

I am extremely happy! I would give a 10-star rating if I could!

Efficient

windows turned out great

We have them in all of our houses. They're pretty good.

I was very satisfied with the crew who came to do repair work.

The installation went perfectly. We were very pleased with the process.

As a repeat customer that will never return, I suggest you revamp your entire installation team training and credentials verification. I have experienced very substandard installations on multiple occasions. Complete failure in terms of workmanship, accountability, and support.
Window World is a failure in installation, planning and field management.
I believe you won't change your very substandard operations and will continue chasing dollar signs rather than actually putting the customer first. I will absolutely refer people AWAY from doing business with Window World. This is a dangerous, unstable organisation in every aspect of the business

The entire experience from start to (almost) finish has been amazing!

I love the look of my new windows