Too many workers with language barriers. No follow up after I complained about the installation. I felt like workers had to be monitored.

WW came the day after I called to give us a quote. The quote was given to us before the sales agent left. We places the order the same day. My new beautiful windows are now installed and I love them. This was not your normal window ordee. It consisted of plate glass windows, bay window glass and glasses for a sunroom. I couldn’t believe the warranty they gave us. The whole project went so smoothly.

Our sales rep was awesome, very informative

Installers were very professional and informed us of best practices for window care.

Very professional to work with!

Our overall experience has made us reluctant to recommend Window World.

All went well except the installation required two visits. The install team was unaware that some of the windows were on the third floor requiring scaffolding. This caused us to have to make an additional trip from CT to FL.

Very professional

I've already recommended Window World to my daughter and they've had a consult.

We are not impressed with the windows. We were sold on the fact that our electricity bills would be much lower and the sound from outside would be greatly reduced. We got the windows in early October when it was still really warm so we expected this month's bill to be really low since November was very mild and we didn't use the AC much, but the bill was actually higher than normal. And the sound from outside somehow seems to be even louder than before. Also the windows don't open very much - the bottom half on most windows (and the screen) is much smaller than upper half, which is ugly when the windows are open and inconvenient. That is my fault for not looking up every single window size, I guess.

Window World was professional and dependable.

The customer list was overwhelming. 4 1/2 hours to do 13 windows very impressive.

Good quality & everything happened as planned.

The windows themselves are aesthetically very pretty functionally. The salesman demonstrated easy to open windows said that windows could be opened and close with one finger. This was not true. They’re awful.Customer communication is very poor. Installers left a huge mess outside the house broken glass everywhere. Drywall dust everywhere. The windows were left very dirty. We were not given an installation time installers just showed up without a phone call or an email claimed they did not have our phone number or email address yet. I have received emails and phone calls from them in the past.

No pressure sales. Good quality windows. Quality installation and thorough cleanup.

Timely response for the estimate. Windows arrived sooner than expected. Good product.

the salesman was very nice to work with no pressure exsplained the windows and very good

There were no problems with the installation or windows, they have installed 5 windows for me before.