The paint is all over my brick. I looked at my neighbor's window and none of it look like that. Very messy. I want you back to fix it

Beyond frustrated right now, this is Saturday, my windows were put in on Thursday 11/12 and one of them will not lock. One of them is very stiff and hard to open.

The value for the windows was excellent, and follow up on service issues has been quick and complete.

There are three items that could’ve gone better:
- we ordered the windows on June 18th, but didn’t get a confirmation that our order was received until July 2nd. I’m not sure what happened in those two weeks.
- the crew showed up fairly late both days. The second day they showed up around 11 and rushed to complete the job. It felt like at the end they were throwing things together and not taking their time. They left the windows dirty. When asked, he said he would send a cleaning personnel to clean the windows, but that never happened, and our windows were installed months ago.
- speaking of dirty, they left a bunch of debris in our master bath. I told them we would move the master bed when they were ready, but they took it upon themselves and broke the bed, which we had to put back together. Generally, they left many things dirty.

The value for the windows and prompt follow-ups are what is carrying this to four stars, which is a shame, because the other things are so easy to control and provide a five-star experience.

Quick efficient and clean

Excellent job

The crew of Jose, Nelson & Miguel was led by Paul. They were a well-oiled machine working tirelessly together.

Excellent warranty work was done as well as expert installation of new upgraded windows.

Window World was recommended by a colleague and I was pleased with the entire process. I would wholeheartedly recommend WW to anyone looking to replace their windows.

We feel like installer is upset that we complained, but we feel like we should be able to open and close a window without wrestling with it.

They are professional and polite. They did a good job and cleaned up.

Everyone I dealt with from the salesman to the installers were friendly and helpful, able to answer any questions that I had. The workmanship was very good and the windows have held up to 3 more storms with no damage!!

Great people. Great value. Great windows.

I am very satisfied with my door.

Everyone we worked with was very courteous and professional. They installed the windows with no issues and were very clean.

Too many issues. I’m more patient than my husband so it’s a good thing I handled this job.

This was my second time using Window World. Both experiences were top notch from sales to install to follow-up…Professional, courteous, timely, and customer focused.

So professionally done. Clean, orderly, felt comfortable with the workers.