Since we had done business with window world previously we were confident
In our expectations. We would highly recommend you folks to everyone. Great product, professional crew, excellent salesperson, and a tremendous guarantee! Why go elsewhere? Keep up the good work!

Whole Process Went well

They did not follow through with what I paid them for and what I ordered. They were not honest about it, and they didn't discuss it with me. They knew there was a problem, and it continued with the installation. It continued as if there wasn't a problem. Then they called disrespecting me as a woman and the customer by pretending nothing was wrong, and I was too stupid to realize something was wrong. Basically, what happened was I bought seven windows, one of them was larger middle window in a big setup from floor to ceiling. They delivered, instead of one large window, they delivered two windows and nailed them together. They never told me that they didn't have the right window and pretended that it wasn't. Then began to tear out my window and destroy and cracked every glass. They broke it all up so it couldn't be reinstalled. Inserted that window, and then after they did all of that, the guy made the comment to me that, oh, you got two windows instead of one. As if that should have been a blessing to me. When in actuality, it was disrespectful because I didn't want two windows in that window. I wanted one whole window. So, I wouldn't recommend them because I thought they were deceitful and I thought they weren't professional. I thought they were disrespectful to me. In doing that, they changed the look of my window without my permission.

Great quality windows. Crew installed in one day. Very professional.

From sales to installation, both phases were handled well and in accordance with what they promised.

They provided great quality, but the installers did a horrible job. They had to come back twice. Obviously, the installers don't care. The quicker they get them in, the quicker they can get paid more money.

Timely, quality, cost and customer experience.

I love the windows, and I love that you can flip them inside out and clean them; you don't have to go outside to clean them.

The price seemed really good for the product that was installed.

The men that changed the windows were very nice and polite. They did a great job; we have had several comments about how good they look.