We are so pleased with the finished product but also with every step along the way from initial contact, to quoting, and every but of communication in between. I will highly recommend them to friends and family!
I was so totally delighted with the whole process. The salesman (Daren) was knowledgable about the company and really sold me on the quallity of the windows and the installers. The price was better than I expected and the delivery time was exactly what the salesman had promised. The installation crew did a fabulous job - Juan, Hector and Willie were polite, courteous, efficient and just really nice guys!! When a problem was identified when they first arrived to insall I was immediately able to contact the project manager who had called that morning to introduce himself and offer assistance with any questions. We were able to resolve the problem in a win-win fashion that really impressed me. They turned what could have been a disaster into a real blessing for me. I had not planned on doing all my windows because of space constraints and needing to move furniture around on my own. Because of the error with the window order and Juan's encouragement abouot how much actual cleared space would be needed I got windows in the two rooms I didn't thinkg I'd be able to get to until next year. I am just tickled pink with my new windows!! They are even nicer than what I expected to get, with additional features I didn't realize I was getting for the price I paid. I am not only likely to recommend you, but have already done so to several people to let them know that if they need windows, doors or siding they should check with you guys first. Initially I was worried because I'd never heard of Window World but after the assurances of the salesman and some research I did about reviews for this local franchise I was totally convinced that I was making the right decision. While it's a lot of money it's not nearly what I thought I would have to pay through one of the big outfits that I see on TV ads all the time. Thanks to Window World I am now the proud owner of a home with all new windows - for the first time in my pretty long life. I don't think I could be more pleased - I was literally dancing around the house after they left I was so excited!!!
My order was wrong
Timely, priced right, quality
Everything went smoothly. Great customer service, installers, and salesman.
No need to look further. They are fast and clean up. There is no evidence left that they were there.
Window World did a great job.
I was happy with the salesperson and would rate them 5. They came in and set up in my house with dirty rugs. They didn't clean and cover up devices in the house. I would've done it if they told me to. They didn't clean the dust and everything around my windows. My caulk is full of dust. It wasn't a very professional installation crew in my opinion. I would rate them 2.
They have excellent people to provide a great service on what they do.
Window World did very good work and cleaned very well. Everything was done in place and well.
We love the slider. Our only complaint is calling the 800 often gets no response or promises to call back.
They were very professional and reasonable.
They were very easy to work with. They answered all of my questions. They cleaned up afterwards. They were really good to work with.
Some of the doors were installed very nicely: the patio door, the upstairs balcony doors, and another door. The customer service is perfect. The guy who handled this from the beginning responded promptly. If I shared something with him, he took care of it. The installation is mostly fine. Some of the people didn't pay attention to the job they were doing. In some cases, I had to tell them to use more material around the door.
The installation wasn't good. The workers were not qualified.
It didn't pass inspection, so I had to take another day off work for them to come back and fix it so it would pass.
Great windows and excellent work.