They also replaced my back door. The rubber molding has already broken because it is too thin. Windows are wonderful.

Yall were scheduled to be there and didn’t show up or let us know we had to call so had to take off work two days. The supervisor said he was going to make it right by taking $200 off but hasn’t done that and one of our windows is missing a part and you can’t open it and they haven’t scheduled to come back to make repairs

They were very quick and efficient, and they assisted us anytime that we had any questions, especially about installation.

Over promise, under deliver. 4 months to get the project completed, poor communication, and no accountability throughout.

Very impressed with the entire install . . Workers were trained well and it was done timely .

With all the problems we had including miss-measured door, wrong door delivered and charging my credit card by mistake....
I overall had a good experience. You guys stayed in touch and working hard to get the issues solved. I appreciate keeping up with the communication during all the issues.

First 4 windows were made with wrong measurements and we had to stay home another day for installation of those. During installation both times they did not cover the floored inside the house properly and walking through the window opens and walk with dirty shoes on my rug. Took pic and text supervisor before they did something about it. Found glass all over the house way away from window days after installation.

The windows are awesome and were installed in a timely manner. Everything was picked up afterwards and cleaned up. We will be getting the rest of the house done by window world shortly!

Scott made the ordering process very easy. The installation crew were great— no problems removing the old windows and installing the new windows. Very professional! They worked quickly and when they left there was no debris left.

Provide better protection when removing the old windows. Lots of small pieces of glass left behind.

Salesman was on time knew his products and took my concerns in the selection. Crew was on time worked very carefully and did a clean installation

Good customer service and fair pricing

They were very nice and answered any questions we had.

The scheduling department was a joke. I scheduled for 2 different Saturdays and both appointments were rescheduled the day before at 5 PM. The reasoning was that they don’t have installers available for Saturday installs, but let me schedule for Saturdays twice. The scheduling process was extremely disappointing and frustrating.

The installation was fast and I love the product!

We are very pleased with the windows. They are beautiful. The team was very prompt and arrived 9am. They were very friendly and professional. We enjoyed the whole process, and we were amazed at how quickly they were installed. They look beautiful and we love them.

Yes, I will definitely recommend using Window World to a friend.

On time , perfectly installed very professionally

Gabriel and his workers were very polite courteous and professional.